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Borough Arms Hotel

3.0 star property
Hotel with restaurant, near New Vic Theatre

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Photo gallery for Borough Arms Hotel

Street view
Iron/ironing board, free WiFi, bed sheets
Bathroom
Banquet hall
Breakfast, lunch, dinner served; British cuisine
Located in the heart of the city, Borough Arms Hotel offers a warm welcome with dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi, unwind at the bar, or plan an event in the banquet hall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (6)

  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Bath or shower
  • LCD TV
  • Free self-parking
The current price is RM309
RM371 total
includes taxes & fees
11 Aug - 12 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite

Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room

Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Ensuite

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

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The price is RM348
RM348 total
includes taxes & fees
11 Aug - 12 Aug
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About the area

Map
26 King Street, Newcastle-Under-Lyme, England, ST5 1HX

What's nearby

  • Royal Stoke University Hospital - 4 min drive - 3.4 km
  • Waterworld - 4 min drive - 3.0 km
  • Regent Theatre - 6 min drive - 4.3 km
  • Victoria Hall - 6 min drive - 4.3 km
  • Trentham Gardens - 9 min drive - 7.8 km

Getting around

  • Manchester Airport (MAN) - 37 min drive
  • Longport Station - 5 min drive
  • Crewe Station - 14 min drive
  • Kidsgrove Station - 14 min drive

Restaurants

  • ‪The Hopwater Cellar - ‬18 min walk
  • ‪Victoria Hotel - ‬3 min drive
  • ‪KFC Newcastle under Lyme - Liverpool Road - ‬11 min walk
  • ‪The Shed - ‬3 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Borough Arms Hotel

Located near a train station, Borough Arms Hotel is a great choice for a stay in Newcastle-Under-Lyme. The pub is a great place to grab a drink, and guests looking for a bite to eat can visit Ostler Restaurant, which serves British cuisine and is open for breakfast, lunch and dinner. Fellow travellers say great things about the helpful staff and overall value.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 40 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 4:00 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1783
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only
ROOM

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Mobile key entry
STAR_OUTLINE

Special features

Dining

Ostler Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Gladstone Lounge Bar – This pub only serves lunch. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 9.50 for adults and GBP 6.95 for children
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, Barclaycard
Cashless transactions are available.
Only bookings from non-local guests are accepted. Guests whose residence is within the same city as the property will not be allowed to check in.

Also known as

Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Hotel
Borough Arms Newcastle-Under-Lyme
Borough Arms
Borough Arms Hotel Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Hotel Hotel Newcastle-Under-Lyme
HELP_OUTLINE

Frequently asked questions

Does Borough Arms Hotel offer free cancellation for a full refund?

Yes, Borough Arms Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Borough Arms Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Borough Arms Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Borough Arms Hotel?

Check-in start time: 2:00 PM; check-in end time: 4:00 AM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Borough Arms Hotel and nearby?

Recommended spots to visit include New Vic Theatre (1.3 mi) and Royal Stoke University Hospital (1.9 mi), along with Waterworld (2.5 mi) and The Potteries Museum and Art Gallery (3 mi).

Are there restaurants at or near Borough Arms Hotel?

Yes, Ostler Restaurant offers British cuisine.

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Borough Arms Hotel Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Value
Location
Food
Breakfast
Bed
Lobby
Shower
Bathroom

Reviews

8/10 Good

Late night stop Comfortable bed Lovely breakfast
saskia, 1-night trip

10/10 Excellent

The hotel was comfortable and I enjoyed my one night stay there. It was at a convenient location and close to local shops. Would definitely recommend
Elsie, 1-night trip

8/10 Good

All good, happy to have stayed, all staff were fantastic
Kenneth, 2-night trip

8/10 Good

I had a nice room where I could rest, read and crochet in peace. The bar was only across the car park and I enjoyed my meal and drink there.
Wendy, 2-night trip

8/10 Good

Very friendly staff. Comfortable room.
Ian, 1-night trip

8/10 Good

Stayed here many times. Staff great. Rooms basic but clean. Good breakfast.
Wendy, 1-night trip

10/10 Excellent

I liked this hotel very much. It was warm and welcoming and the staff were friendly and very helpful if you needed anything. The breakfast was amazing, fresh and cooked to perfection. The bar meals were very good to and all reasonably priced. I would most definitely stay here again as it felt like one big happy and homely place to stay. Would recommend it to all friends and family.
Eiryth, 2-night trip

10/10 Excellent

Everything was fine. Will always use when in this area. Accomodation and staff are brilliant.
Adrian, 1-night trip

10/10 Excellent

Really nice for the money. Great service at the restaurant. Thank you for all your help.
Adrian, 1-night trip

8/10 Good

Having always use Premier Inns, we decided their prices had gone to high, so we thought we would try smaller hotels & weren’t we pleased we did. This was a very pleasant break in a 600 mile trip from Scotland
Warren, 1-night trip

8/10 Good

Staff were lovely, friendly and welcoming. Room was in the annex, clean and comfortable but a little chilly. Food was delicious and breakfast really great.
Ian, 1-night trip

10/10 Excellent

The building itself is old and as a result has a lot of charm, I needed somewhere to stay close to stoke hospital but didn’t want to break the bank, this hotel didn’t, the staff were all friendly bed was clean and comfy, I will say take toiletries though as the ‘complimentary’ ones consisted of 2 small soaps. Breakfast was lovely and worth the extra expense
Leanne, 1-night trip

10/10 Excellent

Very good value for money
Nick, 1-night trip

8/10 Good

We stayed for 2 nights, the staff were friendly and helpful, food was good, bar was ok. It’s an older style hotel that is clean and tidy
Trevor, 2-night trip

10/10 Excellent

Lovely friendly staff clean room fantastic breakfast
Lisa, 1-night trip

10/10 Excellent

Convenient stay

My stay was brief, only 1 night, the hotel was very festive, with a Christmas Party in full swing.. A comfortable bed, and good, shower was all i needed. My second stay here...
Richard, 1-night trip

10/10 Excellent

Lovely hotel
John, 2-night trip

10/10 Excellent

Good hotel

Good value traditional hotel..Good parking , sadly no time for Breakfast!
Richard Mark, 1-night trip

8/10 Good

Nice, fairly clean.
Paul, 1-night trip

8/10 Good

Suited my needs fully, good value, would definitely stay again.
Jeremy, 3-night trip

6/10 Okay

OK

Could do with an update, but served the purpose. Good position, ample car parking and good access. Staff were polite and helpful, decent value for the money!
Graham, 1-night trip

6/10 Okay

Did not like staying in the annexe
Gwenfair, 1-night trip

10/10 Excellent

We stayed over attending a wedding . The room was comfortable snd clean . The staff twere pleasant thoughtful and nothing was too much trouble . The food was excellent , although it was a wedding breakfast. The only grouse was the tea bags . We are Pg tips and it was Tetleys , so bring your own if you like a good brew ..
Carole, 1-night trip

4/10 Poor

Very poor cleanliness

Room quality was poor, stains on the carpet, chair and desk. The bathroom wasn’t cleaned well. The bedding appeared clean but there was stains on the base of the bed. Wouldn’t recommend staying here unless there is nowhere else available.
Ian, 1-night trip

8/10 Good

Staff were super nice and polite The receptionists were exceptionally helpful, warm and nice people Kitchen/restaurant service was good
Ozohu Asmau, 5-night trip