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Mercure Koh Chang Hideaway

4.0 star property
Ko Chang beachfront hotel with spa, restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Koh Chang Hideaway

2 outdoor pools, pool umbrellas, pool loungers
In-room safe, individually furnished, desk, rollaway beds
Coffee shop
Lobby sitting area
Karaoke room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds
  • Fridge
The price is RM216
RM259 total
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Ocean View

In-room safe, individually furnished, desk, rollaway beds

Deluxe Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 52 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Ocean View

In-room safe, individually furnished, desk, rollaway beds

Deluxe Room, 2 Single Beds, Ocean View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 52 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

In-room safe, individually furnished, desk, rollaway beds

Standard Room, 2 Single Beds

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Pool Access

In-room safe, individually furnished, desk, rollaway beds

Deluxe Room, 2 Single Beds, Pool Access

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually furnished, desk, rollaway beds

Standard Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace (Plunge pool)

In-room safe, individually furnished, desk, rollaway beds

Villa, 1 King Bed, Terrace (Plunge pool)

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private hot tub
Air conditioning
Free cots/infant beds
  • 123 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, individually furnished, desk, rollaway beds

Superior Room, 2 Single Beds

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

In-room safe, individually furnished, desk, rollaway beds

Superior Room, 1 King Bed

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

In-room safe, individually furnished, desk, rollaway beds

Deluxe Room, 1 King Bed, Pool Access

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers
SYLVAN Koh Chang
Pool
Spa
Airport transfer
Free parking
8.8 out of 10, Excellent, (702)
The price is RM356
RM436 total
includes taxes & fees
23 Nov - 24 Nov
SYLVAN Koh Chang
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About the area

Map
111/1 Moo 1 Tambol Koh Chang, Amphur Koh Chang, Ko Chang, Trat, 23170

What's nearby

  • Bailan Beach - 7 min walk - 0.6 km
  • Bang Bao Pier - 6 min drive - 2.8 km
  • Bangbao Beach - 7 min drive - 3.5 km
  • Lonely Beach - 8 min drive - 2.3 km
  • Kai Be Beach - 19 min drive - 5.7 km

Getting around

  • Trat (TDX) - 108 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪Beach Bar - ‬2 min walk
  • ‪Dang seafood - ‬3 min drive
  • ‪Kohchang7 Reataurant & Guesthouse - ‬8 min walk
  • ‪Pool Bar - ‬2 min walk
  • ‪The Bay - ‬2 min walk

About this property

Mercure Koh Chang Hideaway

Mercure Koh Chang Hideaway features a rooftop terrace and a free kids' club. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body scrubs. Other highlights include 2 outdoor pools, a bar/lounge and a fitness centre.

Languages

English, Thai

At a glance

Hotel size

  • 141 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Ferry terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Kayaking
  • Pool table
  • Boat tours nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (242 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub.

Fees & policies

Refundable deposits

  • Cash deposit: THB 1000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 460 for adults and THB 230 for children
  • Airport shuttle service is offered for an extra charge of THB 2500 per vehicle (one-way)
  • Ferry terminal shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1413.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Parties and events are allowed on site.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Koh Chang Hideaway Hotel
Mercure Koh Hideaway Hotel
Mercure Koh Chang Hideaway
Mercure Koh Hideaway
Mercure Koh Chang Hideaway Resort
Mercure Koh Hideaway Resort
Mercure Koh Chang Hideaway Hotel
Mercure Koh Chang Hideaway Ko Chang
Mercure Koh Chang Hideaway Hotel Ko Chang

Frequently asked questions

Does Mercure Koh Chang Hideaway offer free cancellation for a full refund?
Yes, Mercure Koh Chang Hideaway does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Koh Chang Hideaway?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Mercure Koh Chang Hideaway?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mercure Koh Chang Hideaway?
Yes, there's free self parking.
Is an airport shuttle service offered by Mercure Koh Chang Hideaway?
Yes, an airport shuttle is available. The charge is THB 2500 per vehicle one-way.
What are the check-in and check-out times at Mercure Koh Chang Hideaway?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Mercure Koh Chang Hideaway and nearby?
Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Mercure Koh Chang Hideaway also has a private beach and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Mercure Koh Chang Hideaway?
Yes, The Bay offers ocean views.
What's the area around Mercure Koh Chang Hideaway like?
Mercure Koh Chang Hideaway is a short 4-minute walk from Mu Ko Chang National Park and 7 minutes' walk from Bailan Beach.

Mercure Koh Chang Hideaway Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Good location, excellent if wanting to have a quiet break. Villa pool room nice and well maintained, could do with larger TV and better light controls. Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept. Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Stephen, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Luxury Stay on A Beautiful Beach
The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Kanthan, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!
Catherine, 4-night family trip
Verified Expedia guest review

6/10 Good

Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
Mickey, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Worth a visit
I was upgraded to a lovely pool villa. a great option for a family with one or two little ones. they can splash away in the small pool plus there's a jacuzzi to chill out in. The buffet breakfast had options for every palette. The property is definitely feeling the effects of a heavy rainy season, but that will not detract from your stay.
3-night trip
Verified Hotels.com guest review

6/10 Good

Jason, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Ruengsak, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Scott, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The pool access room and the 2 4 1 cocktails on the beach!
2-night trip with friends
Verified Expedia guest review

6/10 Good

Overpriced
The hotel is fine. The food is fine. The services and amenities are fine. However, everything is overpriced. I am not upset with the hotel - it's fine, but it is overpriced. I would not stay here again. You can get more for less at other resorts. This resort is not competitive at all.
Charles, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Actually, everything was good. Really friendly staff,. Nice room. Well kept and clean. The only problem was that the mattress was extremely hard. Very uncomfortable.
6-night trip with friends
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

2/10 Poor

This hotel was in desperate need of face lift, old and tired, booked for 20 people 17 went, the welcome party was not good ask me to give them 7000baht for breakfast that i had already payed for in full. Totally unacceptable.
scott anthony, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great value pool villa
Pool villa is fantastic! Happy hour at the beach bar also great & lovely staff. A la carte menu in restaurant is pricey (as expected) but not particularly exciting and opted for the buffet dinner instead which was surprisingly brilliant
2-night romance trip
Verified Hotels.com guest review

2/10 Poor

Not very customer friendly and front desk staff not very accommodating
5-night family trip
Verified Orbitz guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Good stay and good food.
อาหารเช้าดีมาก บุฟเฟต์มื้อเย็นราคาไม่แพงและคุ้มค่า ที่ตั้งของรร. ไม่สะดวกสำหรับคนไม่มีรถ ที่จอดรถเพียงพอ รอบๆรร. เงียบสงบ เหมาะกับการพักผ่อนจริงๆ
2-night romance trip
Verified Hotels.com guest review

6/10 Good

4-night romance trip
Verified Hotels.com guest review

8/10 Very good

The staff were first class the property does need a make over like painting etc
10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Seclude, serenity, peaceful. The room is so cute and feel like home. The bathroom is spacious, very clean. The pool is amazing they have one beachfront pool and one olympic pool. The ben bag at the beach bar is very comfortable. Will definitely come back, strongly recommend for all.
2-night business trip
Verified Expedia guest review

6/10 Good

Kevin, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Excellent Hotel in a remote quiet location
Excellent Hotel with super friendly and helpful staff. It is a bit in a remote location and you definitely need a motobike to be mobile. The beach isn't great so I recommend to drive to another one. Staff is exceptionally friendly and helpful. The price for drinks are a bit high (100 baht for a soda water and 150 baht for coffee).
Andre, 5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Had a great stay , great service, great food at the beach , the room was worth it , could be a bit more clean but it was still good but it could be more clean specially the jacuzzi , pool was good , jacuzzi was also slow to fill. But I would say over all was very satisfied with everything.
Amir, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic​ stay
Everything was perfect, excellent sea view from the room, great food, professional staffs, quality breakfast, value of happy hour. I really enjoy Ms.Okscana (Ukrainian staff), she was really nice to me, she got a big smile and spend taking time with me at anywhere we meet up. I will be coming back again for sure!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely pLace
Leigh, 2-night romance trip
Verified Hotels.com guest review