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Metropolitan Santiago

3.5 star property
Adventure Santiago hotel with outdoor pool, connected to a shopping centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropolitan Santiago

Pillow-top beds, in-room safe, individually decorated
Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead
Full-sized fridge, coffee/tea maker
Property entrance
In-room dining

Reviews

6.0 out of 10

Good

Popular amenities

  • Pool
  • Parking available
  • Ski facilities
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Free train station pick-up
  • Ski storage
  • Self parking
  • Area shuttle
  • Cruise ship terminal shuttle
  • Shopping centre shuttle
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Full-sized fridge/freezer
  • Private bathroom
  • Separate dining area
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Pillow-top beds, in-room safe, individually decorated

Double Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized fridge/freezer
LCD TV
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Pillow-top beds, in-room safe, individually decorated

Triple Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized fridge/freezer
LCD TV
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Pillow-top beds, in-room safe, individually decorated

Quadruple Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized fridge/freezer
LCD TV
Blackout curtains
  • Sleeps 4
  • 4 Single Beds

View all photos for Single Room

Pillow-top beds, in-room safe, individually decorated

Single Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized fridge/freezer
LCD TV
Blackout curtains
  • Sleeps 1
  • 1 Single Bed

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7.8 out of 10, Good, (85)
The price is RM422
RM422 total
includes taxes & fees
28 Dec - 29 Dec
Norus Las Condes
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About the area

Map
Monjitas 744, Santiago, Region Metropolitana, 8320124

What's nearby

  • Plaza de Armas - 2 min walk - 0.3 km
  • Santiago Town Square - 3 min walk - 0.3 km
  • Santa Lucia Hill - 8 min walk - 0.7 km
  • Palacio de la Moneda - 16 min walk - 1.4 km
  • Medical Center Hospital Worker - 3 min drive - 3.0 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 18 min drive
  • Matta Station - 4 min drive
  • Hospitales Station - 5 min drive
  • Parque Almagro Station - 24 min walk
  • Bellas Artes Station - 4 min walk
  • Armas Station - 4 min walk
  • Puente Cal y Canto Station - 9 min walk
  • Free train station pickup
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪El Rincón Del Colombiano - ‬1 min walk
  • ‪Lui Kung - ‬1 min walk
  • ‪Fu Lin - ‬3 min walk
  • ‪Giuliano Pizzeria - ‬1 min walk
  • ‪Norky's - ‬2 min walk

About this property

Metropolitan Santiago

At Metropolitan Santiago, you'll be within a 10-minute drive of Costanera Center and Parque Arauco Mall. Guests can enjoy the outdoor pool, and hiking/biking trails and mountain biking are nearby. Public transportation is only a short walk: Bellas Artes Station is 4 minutes and Armas Station is 4 minutes.

At a glance

DONE

Hotel size

    • 16 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 2 AM
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CLP 15 per day)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Free train station pickup*
    • Cruise terminal shuttle*
DONE

Off-site

    • Area shuttle within 3 km*
    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Barbecue grills

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Parking

  • Self-parking costs CLP 15 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool without adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.

Also known as

Metropolitan Santiago Aparthotel
Metropolitan Santiago
Metropolitan tiago Aparthotel
Metropolitan Santiago Hotel
Metropolitan Santiago Santiago
Metropolitan Santiago Hotel Santiago

Frequently asked questions

Does Metropolitan Santiago offer free cancellation for a full refund?
Yes, Metropolitan Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Metropolitan Santiago?
Yes, there's an outdoor pool.
Is parking offered on site at Metropolitan Santiago?
Yes. Self-parking costs CLP 15 per day. Parking spaces may be limited.
What are the check-in and check-out times at Metropolitan Santiago?
Check-in start time: 2 PM; check-in end time: 2 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Metropolitan Santiago and nearby?
Have fun with activities such as cycling, hiking and skydiving, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Metropolitan Santiago also has an outdoor pool.
Does Metropolitan Santiago have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Metropolitan Santiago like?
Metropolitan Santiago is in Downtown Santiago, a short 4-minute walk from Bellas Artes Station and 2 minutes' walk from Plaza de Armas.

Metropolitan Santiago Reviews

Reviews

6.0

Good

6.8/10

Cleanliness

5.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Fair

This is not a hotel,it is an appartment
Floors filthy, sofa was very old and broken and filthy. This listed as hotel but it is not .It is an appartment. Front lobby person does not know about anything as well as don't speak English at all As you see condition of the floor in pictures Even curtains were not covered full windows
Verified Expedia guest review

6/10 Good

Centric but less than desirable
Very small apartment with few conveniences. Poorly lit, poor breakfast.
Verified Hotels.com guest review

4/10 Fair

Bad Hotel,
The room it was horrible, dirty old. The carpest and other parts was very, very dirty. If you can dont ever use this hotel!!!!
Verified Hotels.com guest review

4/10 Fair

Close to transit and museums, mostly
1) It's not a hotel, it's a series of hotel suites in an apartment building 2)Check in was difficult, the desk person worked for the apartment building and was a little hostile to me, which I imagine is just due to having to deal with tourists trying to sign into their hotel suites all the time 3)No room service or food options - the breakfast was a bowl of cereal, a yogurt, a juice box in the fridge refreshed every afternoon. 4)The rooftop pool was full of people that live in the apartment at all times (children, old people, etc, and unusable) 5) The wifi was terrible, kept signing in/out, bad reception, etc. Again, this is likely because I was on the 13th floor and the hotel had apartments in on other floors as well, but they shouldn't have advertised wifi availability 6) the bathroom only had two small recessed lights over the sink, so the shower wasn't lit and was dark with the curtain pulled back, the shower head also wouldn't stay on the fitting and had to be used as a handheld shower at all times (very annoying) 7) The straightening service came in and woke me up at 10am when I was told they wouldn't be knocking until after noon 8) I definitely wouldn't recommend this place unless they cut the price significantly, I had a better time staying in a hostel for a fraction of the cost.
Verified Hotels.com guest review

8/10 Very good

Great Location; Very nice manager
Overall very nice place to stay. Close to many great places. Only one person in staff spoke English. In general very very few people in Santiago speak English. Same in this hotel. "Jimmy" is only one who speaks English. He's very nice, very helpful. Would have given hotel a 5 except ran out of toilet paper and couldn't get any for 16 hours!! But still very nice place to stay had a refrigerator, stove, toaster, microwave. Would stay there again. Rooms not quite as clean as I'm used to but still very nice place to stay. I would give it a 4.5 but that's not available.
Verified Hotels.com guest review

8/10 Very good

Nice apartment in middle of the city
I just stayed for one night but wished I could have stayed for longer. This isn't a traditional hotel. The hotel company has several apartments they rent out as a hotel inside a large building with other apartments and hotel/apartments. It was in a great location in Santiago near the Bellas Artes Metro stop, restaurants, bars, and two markets nearby. The staff was also extremely friendly and helpful. I would definitely recommend this place.
Verified Hotels.com guest review

2/10 Poor

Hotel Review
Stayed three nights in this hotel. The hotel staff speaks very little english so communicating with them is very difficult. When we arrived in the middle of the afternoon, our room was still occupied and we had to find something to do for almost three hours until the room was ready. The suite was very small but size was not an issue. However the amenities were lacking. There was a small couch but so uncomfortable you could not sit on it very long. The suites are not air conditioned. Our suite was on the 15th floor so there was a breeze that would cool the place down in the evening. Unfortunately the street noise was so bad you had to choose noise or heat. The staff did arrange for a winery tour and shuttle to the airport for a fee. That was good.
Verified Hotels.com guest review

6/10 Good

Close to all Amenities
When you check-in at the Front Desk nobody speaks english. Make sure you have a copy of your hotel reservation somewhere handy to show them. Also parking is free but you need to press buzzer to get in and out of parkade. The street is one way so you need to take Mercred to MacIver turn left drive another block and turn left onto Monjitas and the parkade is about 30 feet from the corner on the left side of the street. About 8:30AM every morning the maid knocks on your door and brings you a simple continental breakfast. It's free. Be careful because the maid walks into your room without any regard for your attire. Room is simple but clean and better than some of the other places close by. Lots of restaurants, bars and attractions in the area. Not a family hotel. Lots of rough people in the neighborhood. Homeless too. But that's part of the culture of Santiago downtown. Las Condes, Providencia or Vitacura are safer areas of the city to stay anytime day or night.
Verified Expedia guest review

8/10 Very good

Well located, new.
The rooms were new but were small apartments in a normal building rather than a hotel. Accommodations were good. The room had a nice small kitchen and was split in three smaller rooms each of these rooms was rather small. The breakfast was nearly non-existent. Although the people from the lobby were extremely kind and helpful they never succeeded to provide a working network and password for Wireless Internet. The master bedroom had a nice LCD TV with cable television. It is well located in the center of Santiago.
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

8/10 Very good

FOI BOM
Jose, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

No es un hotel, es un parahotel. No me gustó
Verified Hotels.com guest review

2/10 Poor

Reservé como hotel pero no es
Es un apartamento pequeño. Llego por la noche y no hay alguien que atienda, han dejado lla llave en la recepción del edificio, ahi me dicen que si quiero reclamar algo las aficinas atieinden de 9am a 6pm, subí al apartamento hace mucho frío y no tiene calefacción, las paredes llenas de manchas de suciedad y la alfombra peor. Al siguente día fui a la oficina le digo que no es lo que reservé le indico las fotos que reservé no es nada de lo que me entregan y me dice la persona encargada que la agencia (ORBITZ) a la que alquilé esas fotos que ellos publican no saben de donde lo han sacado y que sii no me gusta eso que me vaya a otro lado y que tengo que reclamar a ORBITZ y no a ella porque me están vendiendo algo totalmente diferente a lo que ellos tienen. No pude dormir pasé toda la noche con frio con 6 grados centígrados.
Verified Orbitz guest review

8/10 Very good

Apartamento bem localizado
Tivemos uma boa experiência com nosso apartamento, é bem localizado, e veio de acordo com o que reservamos, o único problema foi um vazamento no vaso e o fato da descarga estar disparada, o que molhava todo o banheiro e até uma parte do corredor, mas tirando isso tivemos uma boa experiência.
Verified Expedia guest review

8/10 Very good

Tivemos um problema com vazamento na privada durante toda estada, mas não atrapalhou muito a boa hospedagem que tivemos. Equipe prestativa.
Verified Expedia guest review

4/10 Fair

Este es UN apartahotel,no recommendable .
Como Expedia puede patrocinar ,un apartahotel con el Costo de un hotel. TERRIBLE.NO RECOMMENDABLE.
Verified Expedia guest review

2/10 Poor

Arrivée avec personne parlant anglais. Nul
Nul pas de clim une chaleur étouffante un vieux ventilateur sans effet, impossible de séjourner entre 12et 20h. Quant à la cuisine une vielle poêle defoncee au manche cassé changée le jour du départ des plaques qui ne chauffent quasiment pas Le petit déjeuner inclus : 2 sachets de Nescafé et un toaster en panne Les carreaux balafres et sales La salle de bain avec le repos du plafond qui tombe... À éviter absolument !
Verified Ebookers guest review

4/10 Fair

no bayas
muy mala experiencia,en cuanto a reserva y habitacion
Verified Expedia guest review

2/10 Poor

No Vayan, elijan otro lugar, otra zona mas segura
No volvería nunca mas, el baño perdía agua constantemente mojando todo el piso. la limpieza era muy pobre, el sector de cocina todo sucio, vidrios, muebles, ollas, vajilla, falta iluminacion en el living todo era penumbras. La piscina en el piso 26 llena de algas la cual se encontraba totalmente verde. He ido a ese mismo edificio pero a otro apart y la experiencia fue totalmente diferente hablando del departamento que nos asignaron. La ubicación es buena cerca de peatonales, comercios, pero de noche, a media cuadra se llena de prostitutas y no es nada seguro caminar, restaurantes de buena calidad no hay cerca solo comidas de Chinos y Peruanos de baja calidad. Recomiendo alojarse en Providencia o Las Condes, no se arrepentiran
Verified Hotels.com guest review

6/10 Good

No es hotel, son departamentos aislados
Mala la limpieza, el desayuno no es tal ya que sólo dan café sobres y por 3 personas siendo que eramos 4 (un adolescente). Uds. cobraron el servicio de cochera y, la administración del lugar nos dijeron que JAMÁS, se paga por internet sino, que sólo lo cobraban ellos. Les pedimos que se comunicaran con uds. y dijeron no poder. Les escribimos nosotros y nunca nos respondieron. Tuvimos cochera por un costo adicional pero, finalmente no nos lo cobraron porque, no teníamos pesos chilenos, no recibían u$s, ni tarjeta de credito ni débito es decir, por un hecho fortuito y no porque, uds nos habían cobrado con "desayuno y estacionamiento".
Verified Expedia guest review

8/10 Very good

Bra kök och ren lägenhet. Mycket dålig frukost.
Verified Hotels.com guest review

8/10 Very good

Cómodo
Fue buen servicio en general. Pero no es un hotel. Es un apartamento. Y la cochera se complicó y tuve que contratar aparte.
Verified Hotels.com guest review

6/10 Good

Aceptable eleccion
Pasamos solo una noche. Aceptable.
Verified Hotels.com guest review

8/10 Very good

Prisvärt och mitt i city!
Helt ok lägenhetshotell bara 2 kvarter from Plaza de Armas, mitt i city. Mycket trevlig personal som var hjälpsamma med diverse önskemål. Takpool på vån 27 med utsikt 360 grader över Santiago city. Rekommenderas!
Verified Hotels.com guest review

4/10 Fair

Hay mejores por el mismo precio
El hotel tiene muchas deficiencias, las habitaciones no son como se muestran en las imágenes y la gente que está en lobby es muy grosera y no da ningún tipo de información. No hay teléfono d
Verified Hotels.com guest review