Room 63 which was facing a busy road with view of carpark & electric pylons in the main part of the hotel.The room was small & dated with old style TV,3/4 size bath tub with nowhere to hang the shower,2 single beds & small balcony. Could not have patio doors open because of the road noise & the room temperature was stifling (early Sept). We went back downstairs to reception & said we were not happy with our room &asked to be moved. Were told to come back to speak to manager in the morning, as the hotel was fully booked. Had no option but to pay 8€ for air con per night.Next morning spoke to manager who said we could change to Room 20 after lunch when others checked out. Rm 20 was floor level,in garden part of hotel. A different world!Lg room with 2 singles &sofa bed,flat screen tv,radio, b/side lamps, 2 phones, patio doors leading to good size private patio. It made a huge difference.B/fast was ample,continental.Hotel 10 mins walk to Platanias with plenty of shops/bars/restaurants.There is a s/market right opp. hotel.Free Wifi in lobby area only.Lovely gardens&pool area leading straight onto beach. The beach in front of the hotel has rocks, but walk 500yds to the right of hotel, it's much easier to get into water. There are much nicer beaches on the island if you have car. Staff all friendly& helpful. Negatives: lack of sunbeds around the pool, about 15 with potentially 150 guests was completely inadequate.We also thought the 8€charge per day for aircon was too steep.