In the heart of Newcastle City Center, Sleeperz Hotel Newcastle offers a warm welcome with a coffee shop and bar. Stay connected with in-room WiFi, take advantage of luggage storage, and unwind in the lobby near the TV. Previous guests rave about its excellent value, helpful staff.
University of Newcastle-upon-Tyne - 12 min walk - 1.0 km
Utilita Arena Newcastle - 13 min walk - 1.1 km
Quayside - 13 min walk - 1.1 km
Getting around
Newcastle (NCL-Newcastle Intl.) - 16 min drive
Newcastle Central Station - 4 min walk
Blaydon Station - 8 min drive
Manors Station - 11 min walk
Central Station - 3 min walk
Central Station - 3 min walk
Monument Station - 8 min walk
Restaurants
Newcastle Tap - 2 min walk
The Head of Steam Newcastle - 2 min walk
Perdu - 2 min walk
Revolución de Cuba - 3 min walk
Empress Bar - 2 min walk
About this property
Four Points Flex by Sheraton Newcastle
Four Points Flex by Sheraton Newcastle offers a great location, putting you within a 15-minute walk of St. James' Park and Quayside. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travellers say great things about the helpful staff and overall value. Public transportation is only a short walk: Central Station is 3 minutes and Central Station is 3 minutes.
Languages
English
At a glance
DONE
Hotel size
98 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Working away
Meeting room
Conference space (22 square feet)
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch LED TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Breakage deposit: GBP 20 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 11.95 for adults and GBP 6.95 for children
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Sleeperz Hotel Newcastle
Four Points Flex by Sheraton Newcastle Hotel
Four Points Flex by Sheraton Newcastle Newcastle-upon-Tyne
Four Points Flex by Sheraton Newcastle Hotel Newcastle-upon-Tyne
Frequently asked questions
Does Four Points Flex by Sheraton Newcastle offer free cancellation for a full refund?
Yes, Four Points Flex by Sheraton Newcastle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Four Points Flex by Sheraton Newcastle?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points Flex by Sheraton Newcastle?
Sorry, there's no on-site parking at Four Points Flex by Sheraton Newcastle.
What are the check-in and check-out times at Four Points Flex by Sheraton Newcastle?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Four Points Flex by Sheraton Newcastle?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (4-min walk) is nearby.
What's the area around Four Points Flex by Sheraton Newcastle like?
Four Points Flex by Sheraton Newcastle is in Newcastle City Center, a short 3-minute walk from Central Station and 11 minutes' walk from St. James' Park. Travellers say that the hotel is in a great location.
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Four Points Flex by Sheraton Newcastle Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Value
Bed
Breakfast
Train station
Shower
Bar
Lobby
What guests liked
Breakfast was consistently described as good, great, or fantastic with plenty of options to choose from. (15 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
13 Jun 2025
Great stay. Nice clean hotel in a great location.
Emily
Emily, 1-night trip
10/10 Excellent
26 Jul 2025
Staff were amazing and very helpful!
Danielle
Danielle, 1-night trip
8/10 Good
4 Aug 2025
Very helpful staff
Michael
Michael, 1-night trip
8/10 Good
29 Jul 2025
Conveniently located. Modern feel. Clean rooms .
David
David, 4-night trip
10/10 Excellent
4 Jun 2025
The staff were so friendly and helpful. The hotel generally was very convenient for the train station and getting around the city
Abigail
Abigail, 1-night trip
10/10 Excellent
16 Apr 2025
A lovely stay, very relaxed. Would definitely book again!
sharron
sharron, 1-night trip
8/10 Good
14 May 2025
Close to train station, clean & quiet.
Jeremy
Jeremy, 1-night trip
8/10 Good
21 May 2025
Close to the train station.
Dariusz
Dariusz, 1-night trip
10/10 Excellent
10 Apr 2025
Outstanding customer service from front desk to manager to breakfast to housekeeping best hotel ever
Susan
Susan, 2-night trip
10/10 Excellent
16 Jun 2025
Central location. Room perfect. Iron available on request.
Maeve
Maeve, 2-night trip
10/10 Excellent
29 May 2025
Quick walk to the railway station
Campbell
Campbell, 1-night trip
10/10 Excellent
2 Mar 2025
The best hotel in town Sleeperz
Friendly staff chilled vibe clean and tidy plenty of room and right in town
Richard
Richard, 2-night trip
10/10 Excellent
18 May 2025
Enjoyed my overnight stay at Four Points Flex. The new color scheme is appreciated, giving it a fresh look. The front staff are always welcoming and helpful.
John
John, 1-night trip
8/10 Good
21 Jul 2025
Room can be cleaner and better customer service needed
Joshua
Joshua, 1-night trip
10/10 Excellent
3 Apr 2025
Friendly staff and clean rooms. Walk to just about anywhere you need.
Brian
Brian, 1-night trip
8/10 Good
28 Jun 2025
So far everything was OK, there is always room for improvement
Matthias
Matthias, 7-night trip
8/10 Good
20 Apr 2025
Room was very good, lots of space although booked a larger room. Bathroom a bit small. Very convenient for station and town centre.
simon
simon, 6-night trip
8/10 Good
3 Apr 2025
Nice hotel, great location, terrible pillows, may as well have slept on a flannel
JAMES
JAMES, 1-night trip
6/10 Okay
16 Mar 2025
Place it’s ok but for that’s price you can stay in betters hotels
Kamil
Kamil, 1-night trip
8/10 Good
3 Mar 2025
Great choice!
Nice personell and overall a great stay during our days in Newcastle
Klas
Klas, 3-night trip
6/10 Okay
8 May 2025
It was good stay, however for the price they should have included breakfast.
No biscuits in the room too! I have stayed in many places around Newcastle but coffee tea biscuits will always be there
Nayana
Nayana, 1-night trip
8/10 Good
9 Jun 2025
Lovely modern room, lots of space, not a fan of walk-in showers as bath floor is always wet
vic
vic, 1-night trip
4/10 Poor
6 May 2025
Hotel was fine but there was a very loud night club next door that kept us up til 2 am, and on a Tuesday and Wednesday, not the weekend. So despite the hotel being nice I wouldn't recommend it to anyone.
Gareth
Gareth, 2-night trip
10/10 Excellent
3 Mar 2025
I've stayed at the Newcastle Sleeperz Hotel a few times and never had any issues. The location is convenient for public transport with various parking options available surrounding it too. The city is within walkable distance for food and drinks too!
The only issue i have is with the showering facilities. The water doesn’t always come out hot which can be a inconvenience.
Bethany
Bethany, 1-night trip
10/10 Excellent
12 Mar 2025
Great stay
Great stay again at Newcastle Sleeperz when we arrived we were informed the the room had just been refurbished but was not ready for us. The management were extremely sorry and offered us free drinks while we waited which wasn’t very long and gave us time to relax. Also supplied us with a free breakfast the next day, very hospitable. The room was in great condition with brand new curtains and extremely clean as always. Large comfortable bed and compact shower area with good air conditioning. Competitive price and right next to the station !! Well recommended