Step into the serene atmosphere of Novotel Santos Gonzaga, where a stroll through the garden or a visit to the sauna can melt away stress. With an outdoor pool, gym, and on-site restaurant serving breakfast to dinner options plus free WiFi throughout your stay.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Bar
Pet-friendly
Parking available
Air conditioning
Non-smoking
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and 2 bars/lounges
Outdoor pool
Breakfast available
Fitness centre
Sauna
Valet parking
24-hour room service
Business centre
24-hour front desk
Coffee/tea in a common area
Feel at home (6)
Private bathroom
Television
Garden
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is RM275
RM275
RM280 total
includes taxes & fees
4 May - 5 May
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Apartment, 1 Double Bed
Standard Apartment, 1 Double Bed
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
25 sq m
Sleeps 2
1 Double Bed
View all photos for Executive Apartment, 1 Queen Bed, View
Executive Apartment, 1 Queen Bed, View
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
25 sq m
Sea view
Sleeps 2
1 Queen Bed
View all photos for Superior Apartment, 1 Double Bed with Sofa bed
Superior Apartment, 1 Double Bed with Sofa bed
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Sofa bed - double
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
25 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed
View all photos for Superior Apartment, 2 Single Beds
Superior Apartment, 2 Single Beds
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
25 sq m
Sleeps 2
2 Single Beds
View all photos for Superior Room, 1 Queen Bed, Ocean View
Superior Room, 1 Queen Bed, Ocean View
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Minibar
25 sq m
Sea view
Sleeps 2
1 Queen Bed
View all photos for Superior Apartment, 1 Queen Bed
São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 105 min drive
Ana Costa Station - 11 min walk
Bernardino de Campos Station - 11 min walk
Washington Luís Station - 13 min walk
Restaurants
Beduíno - 1 min walk
Ao Chopp do Gonzaga - 1 min walk
Lanches Sevilha - 1 min walk
Apolo Xvi Restaurante - 2 min walk
Lugano - 1 min walk
About this property
Novotel Santos Gonzaga
At Novotel Santos Gonzaga, you'll be within a 10-minute drive of Gonzaga Beach and Santos Harbor. You can splash around at the outdoor pool, visit the restaurant for a bite to eat or unwind with a drink at one of the 2 bars/lounges. Other features include a fitness centre, a sauna and a garden.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
288 rooms
Arranged over 23 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls and litter boxes available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site valet parking (BRL 35 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 bars/lounges
Restaurant
Coffee/tea in a common area
24-hour room service
What to do
Beach nearby
Working away
Business centre
Conference space (484 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Bike hire
Facilities
Garden
Fitness centre
An outdoor pool
Sauna
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path to lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 70.00 per person
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 100 per pet, per night
Parking
Valet parking costs BRL 35 per day
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Santos Hotel
Novotel Santos
Novotel Santos Brazil
Novotel Santos
Novotel Santos Gonzaga Hotel
Novotel Santos Gonzaga Santos
Novotel Santos Gonzaga Hotel Santos
Frequently asked questions
Does Novotel Santos Gonzaga offer free cancellation for a full refund?
Yes, Novotel Santos Gonzaga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Santos Gonzaga?
Yes, there's an outdoor pool.
Are pets allowed at Novotel Santos Gonzaga?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of BRL 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Santos Gonzaga?
Yes. Valet parking costs BRL 35 per day.
What are the check-in and check-out times at Novotel Santos Gonzaga?
Check-in start time: 3 PM; check-in end time: 6 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Novotel Santos Gonzaga and nearby?
Novotel Santos Gonzaga has 2 bars, an outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Novotel Santos Gonzaga?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Novotel Santos Gonzaga like?
Novotel Santos Gonzaga is in Gonzaga, a short 8-minute walk from Gonzaga Beach and 8 minutes' walk from Boqueirao Beach.
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Novotel Santos Gonzaga Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Breakfast
Air conditioning
Reviews
8/10 Very good
30 Jan 2025
The location is excellent, the hotel has a good breakfast, and the suite room is cozy
Alvaro
Alvaro, 2-night trip
10/10 Exceptional
15 Jan 2025
Excellent stay! The hotel is located in a very safe and convenient area, perfect for exploring. The rooms were clean and comfortable, and the host was incredibly welcoming and attentive. Highly recommend for a hassle-free and enjoyable experience!
marcia
marcia, 1-night trip
8/10 Very good
21 Jun 2024
Great place.
Regis
Regis, 6-night trip
8/10 Very good
1 Feb 2024
Close to beach
catherine
catherine, 1-night trip
10/10 Exceptional
6 Oct 2024
Good hotel
Modern hotel in the middle of everything.
Lots of restaurants and convenience stores within walking distance. Easy to find and access by car.
Super friendly staff. Sophia in the breakfast restaurant is a beauty. The curly girl in the reception helped us a lot with recommendations and taxi bookings.
The room is spacious with all the basics.
Good aircon, possible to open windows.
Water pressure and hot water good.
Comfortable bed and pillows.
Fitness area is decent for a hotel. Rooftop bar and pool available on 32nd floor.
Overall a good stay and I would stay again if ever flying back to Santos.
Dan
Dan, 2-night trip
6/10 Good
28 Jan 2024
Great breakfast. Good service. Bad tv and room lights very confusing.
William
William, 2-night trip
4/10 Fair
8 Dec 2024
Quarto imundo (very dirty room), lençóis veludos e sujos (bed sheets old and dirty) and toalhas de banho velhas, rasgadas e furadas (old, torn, with holes shower towels).
Muito difícil falar na recepção via interfone (very difficult to connect to reception via inter phone, did not respond)
RUBEM
RUBEM, 1-night trip
6/10 Good
21 Jan 2024
There isn't air conditioner inside the elevators and halls. The pool is very small, with only 3 recliner chairs, breakfast with limited options, same food every day, pool bar Very expensive!!!
Lucia
Lucia, 3-night trip
4/10 Fair
24 Feb 2024
Went to bar area & no service. Went to lobby & they sent someone up. When bartender came, was told that I was Not able to buy one glass of wine but insisted on me purchasing a bottle. Had to walk 2 blocks at night to obtain a glass of wine.
Theresa Marie
Theresa Marie, 1-night trip
6/10 Good
1 May 2025
Gustavo H S
Gustavo H S, 1-night trip
4/10 Fair
1 May 2025
Gustavo H S
Gustavo H S, 1-night trip
8/10 Very good
30 Apr 2025
Jocelia Maria
Jocelia Maria, 1-night trip
10/10 Exceptional
29 Apr 2025
PAULO SERGIO
PAULO SERGIO, 2-night trip
4/10 Fair
24 Apr 2025
Não vale o preço
Mofo nos corredores e estado geral não muito bom
FERNANDO
FERNANDO, 1-night trip
10/10 Exceptional
23 Apr 2025
PAULO CESAR
PAULO CESAR, 3-night trip
8/10 Very good
22 Apr 2025
Avaliação mediana ao Novotel Santos
Boa! Corredor dos quartos com paredes quebradas. Os quartos não eram bem limpos! Interfone não funcionava! Café da manhã bom… A única coisa nota 10 do Hotel digo que foi q equipe de Recreação que foram excepcionais pela energia, respeito e carinho
SALVINA
SALVINA, 3-night trip
6/10 Good
22 Apr 2025
Paulo
Paulo, 2-night trip
6/10 Good
21 Apr 2025
o café da manhã é caótico. o quarto era mal dividido, especialmente a abertura das portas do banheiro que impediam a passagem. a janela estava sujíssima e prejudicava a vista do mar. a cama era bem confortável.
Pablo H
Pablo H, 2-night trip
6/10 Good
20 Apr 2025
Feriado de pascoa.
Quarto pequeno, janelas não abrem o suficiente, ar condicionado fraco. Café da manha excelente.