Our stay was excellent. Before we arrived, the staff was assisting us with airport transfers and answering any questions we had. When we landed, we received a message from the front desk letting us know the status of our driver. We had a great room, super quiet, comfortable beds, amazing air conditioning (a huge plus for the area especially in August). The customer service was above and beyond without being prompted. The area couldn’t have been more convenient, either. Run don’t walk to Palazzo Indelli. I wish we stayed longer.