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Grand Jatra Hotel Balikpapan

4.0 star property
Central Balikpapan hotel with full-service spa, connected to a shopping centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Jatra Hotel Balikpapan

Outdoor pool, pool loungers
Reception
View from property
View from room
Rooftop terrace

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Spa
  • Bar
  • Free parking
  • Gym
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 24-hour business centre
  • Business centre
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is RM262
RM325 total
includes taxes & fees
24 Jan - 25 Jan

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Executive Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Minibar
Coffee/tea maker
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Minibar
Coffee/tea maker
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Minibar
Coffee/tea maker
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Minibar
Coffee/tea maker
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, soundproofing

Executive Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Minibar
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Minibar
Coffee/tea maker
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Suite

Minibar, in-room safe, desk, soundproofing

Business Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Minibar
Coffee/tea maker
  • 48 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Private kitchen

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Business Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, soundproofing

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Jl. Jenderal Sudirman No. 47, Balikpapan Superblock, Balikpapan, East Kalimantan, 76114

What's nearby

  • E Walk - 1 min walk
  • Plaza Balikpapan - 3 min drive
  • Ruko Bandar - 3 min drive
  • BSB Beach - 5 min drive
  • Kemala Beach - 11 min drive

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Warung Koffie Batavia - ‬3 min drive
  • ‪XXI Garden Cafe - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Ta Wan Restaurant Pentacity - ‬5 min drive
  • ‪Shihlin Taiwan Street Snacks - ‬4 min drive

About this property

Grand Jatra Hotel Balikpapan

Grand Jatra Hotel Balikpapan is only 4.5 mi (7.3 km) from the airport and offers a shuttle. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights include an outdoor pool, a poolside bar and a fitness centre.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 215 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Shopping

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 200
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages.

Dining

J Cuvee Lounge and Bar – This lobby lounge specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
Bellagio Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 400000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Grand Jatra Hotel Balikpapan
Grand Jatra Hotel
Grand Jatra Balikpapan
Grand Jatra
Jatra Balikpapan Balikpapan
Grand Jatra Hotel Balikpapan Hotel
Grand Jatra Hotel Balikpapan Balikpapan
Grand Jatra Hotel Balikpapan Hotel Balikpapan

Frequently asked questions

Does Grand Jatra Hotel Balikpapan offer free cancellation for a full refund?
Yes, Grand Jatra Hotel Balikpapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Jatra Hotel Balikpapan?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Jatra Hotel Balikpapan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Jatra Hotel Balikpapan?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Jatra Hotel Balikpapan?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grand Jatra Hotel Balikpapan?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Grand Jatra Hotel Balikpapan and nearby?
Grand Jatra Hotel Balikpapan has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Grand Jatra Hotel Balikpapan?
Yes, there are 2 on-site restaurants, featuring Indonesian cuisine.
What's the area around Grand Jatra Hotel Balikpapan like?
Grand Jatra Hotel Balikpapan is in the heart of Balikpapan, a short 1-minute walk from E Walk.

Grand Jatra Hotel Balikpapan Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Lisan, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Carles, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lisan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The staff are friendly and helpful. Being next to a shopping mall and bar/restaurant the location is very good. However, when I walked in it smelt damp, looked damp and felt damp. Damp patches are evident on the walls where the wallpaper is discoloured/peeling and the paintwork is bubbling. This I’m sure has a lot to do with low occupancy levels during the recent pandemic. Having stayed in the Jatra many times previously, it is disappointing to see a marked deterioration in the fabric of the building. Significant investment is required to bring it back up to standard. A final point, there is a choice of having a no smoking room; perhaps an area of the restaurant could be designated no smoking too. Arriving for breakfast newly showered and feeling fresh, I was then subjected to cigarette smoke from all directions. I left breakfast smelling like an ashtray.
John, 3-night business trip
Verified Expedia guest review

6/10 Good

Jane, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

nice room, but need to work on that AC
they upgraded my room into deluxe room due to unavailable requested bed. so my room is bigger, but the air conditioner was terrible. it was very hot especially at night. i couldn't sleep well
Jane, 1-night trip
Verified Hotels.com guest review

6/10 Good

Terrible internet, bad beds, good location
My god the beds are uncomfortable. THey are old hard mattresses and for a king bed you get 2 old flat pillows. The rooms are getting more and more tires and need new furnishing. Due to less occapancy they are currently mostly running on 1 elevator, which is a real pain , it can take 10 min to get down . The internet is terrible, it is open so as soon as the mall opens everyone can use it and its so slow its stupid. Its unusable 23.5 hrs a day its so so slow. Restaurant is still ok, considering the covid restrictions they do a good job, weirdly there is NO hand sanitizer available in the restaurant ! Sadly the pool bar is closed.
5-night business trip
Verified Hotels.com guest review

8/10 Very good

Convenient Place to Stay
The main advantage of this hotel is its location straight next to the mall. An easy access to pubs and shops nearby. The restaurant looks homy and live music was nice. The quality of the food wasn’t the best one
Milan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

10-night trip
Verified Expedia guest review

8/10 Very good

Hits and Misses
Size of the hotel room was large enough and comfortable for the standard rooms. Sheets were cleaned and floors in the room was mopped daily. However, there were a few cockroaches found in the public / common areas. Was also having a massage in the room when someone rang the doorbell twice. Was getting ready before walking to the door when the person opened the hotel room door but closed it immediately after realizing there were people in the room. This was not right for room service / housekeeping.
Germaine, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Rooms were mouldy . Would not book again if staying in Balikpapan
3-night trip with friends
Verified Expedia guest review

4/10 Fair

Not the best stay this time
I have stayed at this hotel a number of times. I had 4 showers during this stay, none of which had hot or very warm water. There was no bar soap provided for hand washing in my or my colleague’s room. At 4am I woke up smelling cigarette smoke. The hotel is however in a handy location.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Great staying for a business trip.
Room was spaciousness, clean and has a beautify sea view. Great location and convenience since the hotel is located next to the shopping mall. Reception staff was quite friendly and helpful.
Christopher, 3-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel room wasn’t up to its 5 stars standard. Mouldy walls & bathroom curtains could use some deep cleaning. But very friendly service & hospitality.
4-night family trip
Verified Expedia guest review

2/10 Poor

I'll avoid this place in futur
Not according to the standard they claim on their website. Rooms furniture are old, poor cleaning, not so good smell inside, ...
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Quality is limited in Balikpapan without a doubt, but I am sure there are better hotels than this one. Room was very average, mattress was old, bathroom was not the cleanest, and they had forgotten to put towels and amenities in it. I would not recommend this hotel unless you have to.
Bill, 1-night trip
Verified Expedia guest review

6/10 Good

Not a home away from home.
The service and facilities of the hotel are same as of No Star Hotel. Again in the room there were no towels. Subsequently provided only bathing one. No hand towels despite asking twice. No body wash and moisturiser is given to customers who book online. Beds have springs hurting you through out the night. Half the time went in finding the right place to sleep. Just because of location I prefer this hotel otherwise it is not worth the money we pay.
Sanjay, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
1-night trip
Verified Expedia guest review

8/10 Very good

Puji, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Johan, 1-night trip
Verified Hotels.com guest review