Guatemala City (GUA-La Aurora Intl.) - 74 min drive
Airport shuttle (surcharge)
Restaurants
Samsara - 11 min walk
Reilly's Irish Tavern - 9 min walk
Hector’s Bistro - 11 min walk
Artista De Cafe - 6 min walk
Rainbow Cafe - 12 min walk
About this property
Hotel Real Plaza
When you stay at Hotel Real Plaza, you'll be a short five-minute drive from Central Park and Casa Santo Domingo Museum. Guests can indulge in massages or manicures and pedicures, and international cuisine is served at Real Plaza, which is open for breakfast and lunch. Other features of this Colonial hotel include an outdoor pool, a bar/lounge and a fitness centre.
Languages
English, Spanish
At a glance
Hotel size
27 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (fees apply)
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Playground
What to do
Ecotours nearby
Working away
Meeting room
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1997
Safe-deposit box at front desk
Garden
Picnic area
Fitness centre
An outdoor pool
Steam room
Banquet hall
Colonial architecture
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Minibar
Iron/ironing board (on request)
Sleep well
Down duvet
Bed sheets provided
What to enjoy
Garden
Freshen up
Private bathroom
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Real Plaza – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of GTQ 500 per vehicle (one-way. Maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children up to age 12 costs GTQ 500 (one-way)
Parking
Self-parking is available for an extra charge
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Real Plaza Antigua Guatemala
Real Plaza Antigua Guatemala
Hotel Real Plaza Hotel
Hotel Real Plaza Antigua Guatemala
Hotel Real Plaza Hotel Antigua Guatemala
Frequently asked questions
Does Hotel Real Plaza offer free cancellation for a full refund?
Yes, Hotel Real Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Real Plaza?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Real Plaza?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Real Plaza?
Yes, there's self parking on site (charges apply).
Is an airport shuttle service offered by Hotel Real Plaza?
Yes, an airport shuttle is available. The charge is GTQ 500 per vehicle one-way.
What are the check-in and check-out times at Hotel Real Plaza?
Check-in start time: 3 PM; check-in end time: 10 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Hotel Real Plaza and nearby?
Hotel Real Plaza has an outdoor pool and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Real Plaza?
Yes, Real Plaza offers international cuisine and garden views.
Does Hotel Real Plaza have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Hotel Real Plaza like?
Hotel Real Plaza is in the heart of Antigua Guatemala, a short 10-minute walk from Central Park and 11 minutes' walk from Antigua Market.
Hotel Real Plaza Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
8.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
12 December 2022
Beautiful and comfortable. Clean and neatly. Delicious breakfast 😋
Lourdes
Lourdes, 1-night family trip
Verified Expedia guest review
4/10 Fair
6 December 2022
Steven
Verified Expedia guest review
6/10 Good
5 December 2022
José
José, 2-night trip
Verified Expedia guest review
2/10 Poor
4 December 2022
El hotel es muy bonito, comodo muy bien situado. Las habitaciones espaciosas.
Lo que es na verdadera lastima es el personal con el que cuenta el hotel. Las personas son cero orientadas al servicio, cero actitud al servicio, no estan califícales ni entrenados.
Una pena porque el hotel esta bonito pero son las personas que hacen el servicio no las instalaciones. Muy mala experiencia lamentablemente.
El desayuno incluido, pesimo . Nuevamente el lugar donde se desayuna bonito, pero la calidad de la comida y el servicio MUY MALO. Los platos quebrados y manchados, el cafe algo tan sencillo y de tradición de antigua- bastante malo.
Triste la verdad. NO lo recomiendo .
No hay cafe sino hasta 7am y durante el dia no hay ni para comprar un refresco. Restaurante solo para los desayunos.
Francisco
Verified Expedia guest review
2/10 Poor
4 December 2022
The worst staff I’ve ever experienced in my life. They hace zero customer oriented training they are nom qualified to host customers. The hotel facilities are nice, but the people are the ones who makes the service- and Rea Plaza has lots to learn. The worst service ever. Not kid recommended either. Horrible breakfast. No where to buy a soda or a coffee during the day at the hotel.
Francisco
Francisco, 1-night family trip
Verified Expedia guest review
6/10 Good
3 December 2022
Seems like it could be a really nice place, but is managed like it's a much cheaper motel.
Bryson
Verified Expedia guest review
2/10 Poor
28 November 2022
Staff not very attentive, and at check out they go check the towels to see if they were too dirty and come and show you that they are too dirty and want to charge you a fee for a mall make up stain, very disappointed, never had a hotel come out and and tell you do have do pay , but they don't give you eve towel after you pay,
they didn't charge me but family that was there, and they asked for fue towel after they paid and they said they can't give it to us that it's just a few for dirtying then.
will never stay in a hotel that embarrasses guest like that.
Victor
Victor, 2-night family trip
Verified Expedia guest review
4/10 Fair
17 April 2022
No internet service in rooms?! Crazy in this day and age. Also small things, soap but not shampoo, why? Have to request if you want your room cleaned (trash taken out, beds made etc). Food was very poor and service worse-waited an hour for a lemonade for my son. Finally went inside to ask them to find staff on their phones hanging in the kitchen (yes I walked all the way into the kitchen), asked what happened, it had been and hour and was offered a sprite? SO many great hotels in Antigua. This is just not one of them.
Margaret
Margaret, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
23 March 2022
jose
jose, 1-night trip
Verified Orbitz guest review
2/10 Poor
22 March 2022
FRONT DESK not helpful but borderline rude.
Poor service and ammenities. Staff friendly but very fearful of providing aswers or assistance.
Very nice facilities..pretty gardens, good beds and bathrooms. Dirty pool, tv only 2 channels, not very good ventilation in the rooms.
Carla
Carla, 2-night family trip
Verified Expedia guest review
6/10 Good
12 December 2021
We were charged $90 for my daughter stay, $15 additional for parking, and 2 extra breakfasts of my daughter when they have already charge for stay that includes breakfast. Total rip off.
Juan
Juan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 November 2021
It was a beautiful stay. Pool was cold though, and hot tub not working. But other than that, perfect hotel.
Génesis
Génesis, 1-night family trip
Verified Expedia guest review
8/10 Very good
24 November 2021
beautiful hotel
It's a beautiful hotel! the grounds are gorgeous and everyone who worked there was super nice.
Rachel
Rachel, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 August 2021
Pleasant stay
Our stay was excellent, there is no complaints. Hotel was clean, our room was also clean.
David
David, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2021
We had a great experience...Great place to stay in Antigua!
Verified traveller
7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
28 June 2021
Lots of local flare !
It is a very cute hotel. Full of local flare. Great breakfast. Only a few choices, but all are great! Definitely a great value for the price.
Sharon
Sharon, 5-night family trip
Verified Hotels.com guest review
4/10 Fair
19 June 2021
Well around 2 am someone
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
25 May 2021
Was very good staying there
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
20 May 2021
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
6 May 2021
Gracias
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
19 April 2021
las personas son extremadamente amables. el lugar comodi y limpio, situado en buen punto de la ciudad
Verified traveller
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 April 2021
Best Hotel
Great room, 3 twin beds with lot of space and it have a wall in between to give some privacy. Restaurant, pool, etc great. Staff really professional and friendly! They have a fruit tree and they were giving the fruit to their customers for free!
Carmen
Carmen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 April 2021
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
29 March 2021
Muy buen servicio el staff muy atento y un lugar expectacular!!!
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
24 February 2021
The architecture and design is lovely. The breakfast was awesome.