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Swiss-Belhotel Harbour Bay

3.5 star property
Bayfront hotel with 2 restaurants, near Harbour Bay Ferry Terminal

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Photo gallery for Swiss-Belhotel Harbour Bay

Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Lobby
View from room
Minibar, in-room safe, desk, blackout curtains
Restaurant
Close to Harbour Bay Ferry Terminal and Nagoya Hill Mall, Swiss-Belhotel Harbour Bay offers a serene oasis with a poolside bar, coffee shop, and spa. Unwind in the garden or lounge by the outdoor pool with sun loungers. Previous guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Spa
  • Bar
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free shopping centre shuttle
  • Fitness centre
  • Sauna
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The current price is RM271
RM328 total
includes taxes & fees
12 Aug - 13 Aug

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Presidential Suite, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 109 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, blackout curtains

Deluxe King

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Blackout curtains
Rainfall showerhead
Spring-water bath
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite Non smoking

Minibar, in-room safe, desk, blackout curtains

Presidential Suite Non smoking

  • Sleeps 2

View all photos for Grand Deluxe Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 2

View all photos for Deluxe Room 2 Single Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room 2 Single Bed

  • Sleeps 2

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • Sleeps 2

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Room

  • Sleeps 2

View all photos for Junior Suite Non smoking

Minibar, in-room safe, desk, blackout curtains

Junior Suite Non smoking

  • Sleeps 2

View all photos for Deluxe Room 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room 1 King Bed

  • Sleeps 2

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8.8 out of 10, Excellent, 135 reviews
The price is RM309
RM374 total
includes taxes & fees
7 Sept - 8 Sept
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About the area

Map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432

What's nearby

  • Harbour Bay Ferry Terminal - 10 min walk - 0.9 km
  • Nagoya Hill Mall - 18 min walk - 1.6 km
  • BCS Mall - 3 min drive - 3.4 km
  • Grand Batam Mall - 3 min drive - 3.0 km
  • Batam Centre Ferry Terminal - 9 min drive - 9.3 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 28 min drive
  • Changi Airport (SIN) - 13.9 miles/22.3 km
  • Singapore (XSP-Seletar) - 20.6 miles/33.1 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Wey Wey Seafood - ‬8 min walk
  • ‪Top 21 Resto & Lounge - ‬11 min walk
  • ‪Morning Bakery Harbour Bay - ‬5 min walk
  • ‪Golden Palace - ‬6 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Swiss-Belhotel Harbour Bay

When you stay at Swiss-Belhotel Harbour Bay, you'll be a short five-minute drive from Harbour Bay Ferry Terminal and Nagoya Hill Mall. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. An outdoor pool, a poolside bar and a fitness centre are other features. Fellow travellers love the helpful staff.

Languages

Chinese (Mandarin), English, Indonesian

More about this property

VISIBILITY

At a glance

Hotel size

    • 179 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 17
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site extended parking
    • Wheelchair-accessible parking on site
    • On-site carport
    • Free off-site parking within 164 ft
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Area shuttle*
    • Free shopping centre shuttle

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Low-height desk
  • Grab bar near toilet
  • Phone accessibility kit
ROOM

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle service is offered for an extra charge of IDR 205000 per vehicle
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 500000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Also known as

Swiss-Belhotel Harbour Bay Hotel Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay
Swiss Belhotel Harbour Bay
Swiss Belhotel Harbour Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel Batam
Swiss Belhotel Harbour Bay CHSE Certified
HELP_OUTLINE

Frequently asked questions

Is there a pool at Swiss-Belhotel Harbour Bay?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Swiss-Belhotel Harbour Bay?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Swiss-Belhotel Harbour Bay?

Yes, there's free self and extended parking.

Is an airport shuttle service offered by Swiss-Belhotel Harbour Bay?

Yes, an airport shuttle is available. The charge is IDR 205000 per vehicle.

What are the check-in and check-out times at Swiss-Belhotel Harbour Bay?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Swiss-Belhotel Harbour Bay and nearby?

Swiss-Belhotel Harbour Bay has a spa and an outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near Swiss-Belhotel Harbour Bay?

Yes, there are 2 on-site restaurants.

What's the area around Swiss-Belhotel Harbour Bay like?

Swiss-Belhotel Harbour Bay is located a short 10-minute walk from Harbour Bay Ferry Terminal.

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Swiss-Belhotel Harbour Bay Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Ferry terminal
Cleanliness

What guests liked

  • Breakfast offered a large selection of food options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great hotel
Matt., 2-night trip

8/10 Good

Grand Deluxe room is comfortable with a nice bath tub, be sure to bring your bath fizzy or bubbler
Christian, 2-night trip

8/10 Good

walking distance near to ferry terminal
ang, 1-night trip

10/10 Excellent

The hotel is very well maintain and is very nearby to many facilities and shops
Mardiana, 2-night trip

10/10 Excellent

Always a good stay at Swissbel harbour bay
Damien, 3-night trip

8/10 Good

Good buffet

Very close to ferry terminal and the buffet was good to my taste
ricky, 1-night trip

10/10 Excellent

Excellent Service

Amazing hotel staff. Excellent service. Hotel staff message via whatsapp to check your needs time to time. Will come back soon.
Teo, 2-night trip

10/10 Excellent

Service, food and rooms are good but not much sound proof, other tenant open and closed door can hear
Wee Peng, 1-night trip

10/10 Excellent

Great service and staff. Clean location, close to ferry terminal
Damien, 1-night trip

8/10 Good

Nice stay with tub to soak at NYE, however, too little space for the restaurant and they clearly need to expand
Christian, 1-night trip

10/10 Excellent

Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience. This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable! Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too! Thank you!!
Yong Ann, 2-night trip

10/10 Excellent

Best hôtel in Batam by far! Excellent service and clean !
Pierre-Luc, 8-night trip

8/10 Good

its a pleasant stay.
3-night trip

10/10 Excellent

Great place near the ferry terminal.

10/10 Excellent

Awesome
Imelda, 2-night trip

10/10 Excellent

Very accessible. Great for a weekend getaway!
Subramaniam, 1-night trip

10/10 Excellent

Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
SING SHI, 2-night trip

6/10 Okay

All overall should be good
Nancy, 4-night trip

8/10 Good

Nice stay

Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
HARIKRISHNAN, 1-night trip

8/10 Good

Clean and big. Staff are friendly and polite.
JANE ENGPING, 3-night trip

10/10 Excellent

I like aboutvthe hospitality of the staff and the hotel is close to the ferry terminal for my transit on business. Thank you.
Azmi, 1-night trip

8/10 Good

Opposite hotel, massage available and around the area there are dinning options.
KWEK, 1-night trip

8/10 Good

Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.
????, 2-night trip

10/10 Excellent

Good
Damien, 2-night trip

8/10 Good

Nice stay

The staff are warm and made one feel welcomed. They provided prompt service, for example, they were fast when we asked for extra pillow. Moreover, the hotel location is within walking distance from the ferry terminal. The downside is that the water pressure seemed inconsistent and appeared slightly weak, especially for shower. It would be great if the room carpet is being vacuumed during room cleaning.
2-night trip