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ibis Surabaya City Center

3.5 star property
Hotel with spa, near Tunjungan Plaza

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Surabaya City Center

Lobby sitting area
Lobby sitting area
Bar (on property)
In-room safe, desk, laptop workspace, blackout curtains
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Connecting rooms available
  • Non-smoking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Daily housekeeping
The price is RM90
RM108 total
includes taxes & fees
8 Jan - 9 January 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Single Beds

City view

Standard Room, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Sofa bed - double
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Sofa bed - double
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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8.6 out of 10, Excellent, (158)
The price is RM146
RM177 total
includes taxes & fees
19 Jan - 20 January 2025
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About the area

Map
Jalan Basuki Rahmat 94 - 96, Surabaya, East Java, 60271

What's nearby

  • Tunjungan Plaza - 8 min walk - 0.7 km
  • Surabaya Plaza Shopping Mall - 15 min walk - 1.3 km
  • Grand City Surabaya - 2 min drive - 2.3 km
  • Pasar Atum Mall - 5 min drive - 4.5 km
  • Surabaya Zoo - 5 min drive - 4.5 km

Getting around

  • Surabaya (SUB-Juanda) - 37 min drive
  • Surabaya Pasar Turi Station - 9 min drive
  • Tandes Station - 23 min drive
  • Surabaya Gubeng Station - 27 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Arumanis Restaurant - ‬4 min walk
  • ‪My Story - ‬3 min walk
  • ‪Soto Ayam Cak Soleh - ‬2 min walk
  • ‪Kizahashi Restaurant - ‬4 min walk
  • ‪Ria "Food Center Surabaya - ‬1 min walk

About this property

ibis Surabaya City Center

Ibis Surabaya City Center offers a great location, putting you within a short 10-minute walk of Tunjungan Plaza. Guests can indulge in spa services at the spa, and international cuisine is served at Taste Restaurant, which is open for breakfast, lunch and dinner. Other features include a bar/lounge and a garden.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 224 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Water dispenser

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1937 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has couples treatment room(s).

Dining

Taste Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 100000 per person
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

ibis Surabaya City Center Hotel
ibis Surabaya City Center
Ibis Surabaya City Center Hotel Java
ibis Surabaya City Center Hotel
ibis Surabaya City Center Surabaya
ibis Surabaya City Center Hotel Surabaya

Frequently asked questions

Does ibis Surabaya City Center offer free cancellation for a full refund?
Yes, ibis Surabaya City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Surabaya City Center?
Sorry, pets aren't allowed.
Is parking offered on site at ibis Surabaya City Center?
Yes, there's free self parking.
Is an airport shuttle service offered by ibis Surabaya City Center?
Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle one-way.
What are the check-in and check-out times at ibis Surabaya City Center?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at ibis Surabaya City Center and nearby?
Ibis Surabaya City Center has a spa and a garden.
Are there restaurants at or near ibis Surabaya City Center?
Yes, Taste Restaurant offers al fresco dining and international cuisine.
What's the area around ibis Surabaya City Center like?
Ibis Surabaya City Center is in Embong Kaliasin, a short 8-minute walk from Tunjungan Plaza and 15 minutes' walk from Surabaya Plaza Shopping Mall.

ibis Surabaya City Center Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

AMINUDDIN, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Samuel, 2-night trip
Verified Expedia guest review

6/10 Good

desi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This property area is good. Walk 5 mins to one of the shopping mall.
PATRICK, 2-night trip
Verified Expedia guest review

6/10 Good

The hotel is well maintained, friendly staffs but most can't speak foreign language like English or Mandarin.
Chuan Guan, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Close to malls and restaurants, Ibis is located in the city center so I was able to explore and walk around. The facilities are great and offers breakfast as well. Very clean and definitely worth the stay.
Katie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

SURABAYA FEBRUARY 2024
Nice hotel in a good location in the centre of Surabaya. Good price and breakfast was included. Staff were all very helpful and very friendly.
Simon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Towels a bit old
lydia mason, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and affordability
Ngai Weng, 4-night family trip
Verified Expedia guest review

6/10 Good

Ahmad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nyoman, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place that was very central & close to Tunjungan Plaza
Angela, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

JAMES, 3-night trip
Verified Expedia guest review

8/10 Very good

WANG MENG, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location!
Nice and affordable place to stay for business trip. Location is outstanding, in Surabaya City Centre.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Service staff were friendly, effective, and efficient.
2-night trip with friends
Verified Expedia guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and very clean hotel. Good breakfast, their breakfast start from 3am to 10am.
1-night trip
Verified Expedia guest review

8/10 Very good

Ok Ok. .. not bad
Overall Good. Receptionist friendly
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

City, private and quiet
I enjoyed my stay, and liked the location.
Peter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A good city centre hotel
A nicely kept and well placed hotel but on a busy road. Dependent on room you do pick up on overnight noise.
Verified Hotels.com guest review

8/10 Very good

Kebetulan ada acara di gramedia Expo, dan Hotel ini persis di depannya. Kamar standar, dengan kamar mandi berukuran agak kecil. Rasa makanan breakfast lumayan, tapi pilihan menu agak terbatas.
1-night business trip
Verified Hotels.com guest review