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Palestine Hotel Makkah

Hotel with restaurant, near Kaaba

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palestine Hotel Makkah

Interior
Interior
LCD TV
Lobby
Minibar, in-room safe, desk, free WiFi

Reviews

6.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Conference space

Feel at home (6)

  • Fridge
  • Private bathroom
  • Daily housekeeping
  • Minibar
  • Bath or shower
  • Cable TV service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Quadruple Room

Minibar, in-room safe, desk, free WiFi

Quadruple Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Classic Double Room, 1 Bedroom

Minibar, in-room safe, desk, free WiFi

Classic Double Room, 1 Bedroom

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Rollaway/extra beds
Hairdryer
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Exterior

voco Makkah, an IHG Hotel

Parking available
Free WiFi
Restaurant
Connecting rooms available
9.0 out of 10, Wonderful, (203)
The price is RM276
RM334 total
includes taxes & fees
1 Feb - 2 Feb
voco Makkah, an IHG Hotel
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About the area

Map
Ibraheem Al khaleel st., Makkah, 24231

What's nearby

  • Abraj Al-Bait Towers - 13 min walk - 1.1 km
  • Great Mosque of Makkah - 14 min walk - 1.3 km
  • King Fahad Gate - 15 min walk - 1.3 km
  • Well of Zamzam - 18 min walk - 1.6 km
  • Kaaba - 18 min walk - 1.6 km

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 71 min drive
  • Makkah Station - 12 min drive

Restaurants

  • ‪Swiss Express - ‬11 min walk
  • ‪Almsharf Lounge - ‬11 min walk
  • ‪Broast Al Furuj - ‬7 min walk
  • ‪Fridays - ‬2 min walk
  • ‪Five Guys - ‬12 min walk

About this property

Palestine Hotel Makkah

At Palestine Hotel Makkah, you'll be within a 10-minute drive of Kaaba and Great Mosque of Makkah.

Languages

Arabic, English

At a glance

DONE

Hotel size

    • 565 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 2 PM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed on site

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Banquet hall

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001899

Also known as

Palestine Hotel Makkah Mecca
Palestine Hotel Makkah
Palestine Makkah Mecca
Palestine Makkah
Palestine Hotel Makkah Hotel
Palestine Hotel Makkah Makkah
Palestine Hotel Makkah Hotel Makkah

Frequently asked questions

Are pets allowed at Palestine Hotel Makkah?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Palestine Hotel Makkah?
Sorry, there's no on-site parking at Palestine Hotel Makkah.
What are the check-in and check-out times at Palestine Hotel Makkah?
You can check in starting at 4 PM. Check-out time is 2 PM. Express check-in and check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Palestine Hotel Makkah?
Yes, there's an on-site restaurant.
What's the area around Palestine Hotel Makkah like?
Palestine Hotel Makkah is a short 18-minute walk from Kaaba and 14 minutes' walk from Great Mosque of Makkah.

Palestine Hotel Makkah Reviews

Reviews

6.4

Good

6.2/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

BASEERAT, 3-night trip
Verified Hotels.com guest review

6/10 Good

Mujda, 5-night trip
Verified Expedia guest review

6/10 Good

Mohammed, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

4/10 Fair

The online pictures do not reflect the actual conditions of the Hotel. It needs a lot of cleaning. I asked to change the first room they gave me, because it needed more cleaning in the bathroom. Ms. Alkndary kindly changed the room to an OK one. The new one did not have a chair, the freg. Was out of its place. I chose the hotel based on its online pictures.
2-night trip
Verified Orbitz guest review

8/10 Very good

Thanks
Mohammed, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mohammed, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The conditon of the room wasnt good as compared to price.
Zainulislam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stay was Okay
The Hotel is okay, but the receptionist took lot of time to find the reservation. They need to improve their skills and don't waste the time of customers.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very nice
Nice, I'll back again
Elbarra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

suitable
Comfort and pleasant
Verified Hotels.com guest review

4/10 Fair

Needs renovation.
Front desk and guest services need improvement. Rooms are not as promised. Bathrooms are not in good shape. Overall, this hotel needs renovation.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

Terrible Experience
Unfortunately. the hotel room was very bad: 1. My room (and most of the hotel floors) was very smelly. 2. The room did not have internet. 3. The bed sheets were looking un-clean.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Dissappointing
Big issue with reservation. Hotel missed the original reservation and was inflexible to re-activate. Had to create a new booking waiting for another employee to cancel original order. Overall, not as good as I thought it was. Zero room facilities (usually found in 3 star hotels: tea, coffee, glasses, water, Nothing)
Verified Hotels.com guest review

2/10 Poor

Over priced, under value
Had to book at last minute as guys at "Hotel Rowaa Golden", refused to accept by CONFIRMED booking made through website HOTELS.COM. Had to pay double the money for half the service. Only good thing was that it was closer to haraam than Rowaa Golden, but still over rated and over priced
Verified Hotels.com guest review

8/10 Very good

Convenience to all entities
The whole experience is good as it close to local shopping parade food & etc. Hotel got oun transport to main gate every 10 min whic is excellent. I will stay again it's well worth the monie.
Verified Expedia guest review

4/10 Fair

Not good for family.
The rooms were terrible. They smelled bad and there were a lot of old folks with their room doors open all over our floor. It seemed more like a Old folks home than a hotel. We immediately requested a refund from the hotel upon seeing the rooms and thankfully they were nice enough to grant it. The guy at the check in counter was very friendly. The hotel is less than 10 mins walk from the Haram.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

short stay in Makkah on 5-6 Dec.14
It was nice, clean and comfortable. The visit to Holy Haram was also facilitated with the help of hotel's shuttle bus.
Verified Hotels.com guest review

8/10 Very good

Good stay
It was all satisfactory.
Verified Hotels.com guest review

6/10 Good

For Family it is not suitable, its 10 minutes walk
please dont stay if you are with family and old person with u. Dont leave your valuable things in room, Room service has taken Mobile phone from our room, while we were out. I stayed in hotel 24th march in Room number for 3 nights. Complaint at reception but they did not take any action.
Verified Hotels.com guest review

4/10 Fair

They are big cheater I bought the room with break fast once I arrived the hotel informed me with out breakfast .
Verified Hotels.com guest review

6/10 Good

Average hotel, fair price
Hotel was fairly clean, and thankfully the hot water system was working this time. However only two towels were provided. This is the third year I have used this hotel and they still do NOT provide wi-fi in the rooms, only in the lobby and connection is slow. Although a very good shuttle service is provided from the hotel to the Haram, at peak prayer times, there is so much traffic it is quicker to walk to the Masjid, and sometimes, such as at Jumma, they may not run the service as the traffic police close the road towards the Haram. The main reason I book this hotel is that it is fairly good value. The room rate is normally lower than other hotels closer to the Haram. Almost always they give the option to cancel the booking up to a day or two before arrival, and they provide reasonable breakfast, although this time I thought it was a little disappointing and bland. Although it is 10 to 15 minute walk from the Haram, they do provide a useful shuttle bus service. The other good thing for me is that the hotel is right next to the Second Ring Road so when I leave the hotel for Jeddah and Jeddah Airport I can get away quickly without having to go through the centre of Mecca.
Verified Hotels.com guest review