Hotel Universal Murcia

1.0 star property
Hotel with restaurant, near Museum of Sciencie and Water

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Universal Murcia

Reception
Point of interest
Point of interest
Reception
20 bedrooms, desk, laptop workspace, blackout curtains

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • Airport transfer
  • Gym
  • Air conditioning
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Valet parking
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/games room
Feel at home
  • 20 bedrooms
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is RM199
RM219 total
includes taxes & fees
23 Dec - 24 Dec

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About the area

Map
Calle Cartagena, 21, Murcia, Murcia, 30002

What's nearby

  • Puente de los Peligros - 4 min walk - 0.4 km
  • Murcia City Hall - 7 min walk - 0.6 km
  • Murcia Cathedral - 8 min walk - 0.7 km
  • Real Casino Murcia - 10 min walk - 0.9 km
  • Murcia Bull Ring - 13 min walk - 1.1 km

Getting around

  • Corvera (RMU-Region de Murcia Intl.) - 19 min drive
  • Murcia del Carmen Station - 9 min walk
  • Murcia (XUT-Murcia del Carmen Train Station) - 9 min walk
  • Balsicas-Mar Menor Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Helado y Caliente - ‬4 min walk
  • ‪La Marina Restaurante - ‬6 min walk
  • ‪Pan Moreno - ‬6 min walk
  • ‪Mesón Pepe de los Jamones - ‬7 min walk
  • ‪Tornasol - ‬7 min walk

About this property

Hotel Universal Murcia

Located near a train station, Hotel Universal Murcia is a great choice for a stay in Murcia. Guests can visit the health club for a workout or grab a bite to eat at Casa Pacoche, which serves local cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a sauna and a snack bar/deli are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, French, Spanish

At a glance

Hotel size

  • 47 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • On-site valet parking (EUR 14 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site garage
  • Free off-site parking within 33 ft; booking required
  • Street parking available

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 8:30 AM–11:30 AM on weekdays and 8:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Access to nearby health club
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Television in common areas
  • Health club
  • Arcade/games room
  • Sauna
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 25-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • 20 bedrooms
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Casa Pacoche – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 9 for adults and EUR 6 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for EUR 5.0 per day
  • Rollaway beds are available for EUR 13.5 per night

Parking

  • Valet parking costs EUR 14 per night
  • Parking height restrictions apply

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Universal Pacoche Murcia
Hotel Universal Pacoche
Universal Pacoche Murcia
Universal Pacoche
Hotel Universal Pacoche
Hotel Universal Murcia Hotel
Hotel Universal Murcia Murcia
Hotel Universal Murcia Hotel Murcia

Frequently asked questions

Does Hotel Universal Murcia offer free cancellation for a full refund?
Yes, Hotel Universal Murcia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Universal Murcia?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universal Murcia?
Yes. Valet parking costs EUR 14 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Universal Murcia?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Universal Murcia?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Universal Murcia?
No, this hotel doesn't have a casino, but Real Casino Murcia (10-min walk) is nearby.
What is there to do at Hotel Universal Murcia and nearby?
Have fun with nearby activities such as cycling and hiking. Enjoy amenities such as a sauna, a health club and an arcade. Hotel Universal Murcia also has a garden and access to a nearby health club.
Are there restaurants at or near Hotel Universal Murcia?
Yes, Casa Pacoche offers local cuisine.
What's the area around Hotel Universal Murcia like?
Hotel Universal Murcia is a short 9-minute walk from Murcia del Carmen Station and 4 minutes' walk from Puente de los Peligros.

Hotel Universal Murcia Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

TERESA, 1-night trip
Verified Hotels.com guest review

6/10 Good

Clinton, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Basic room and dated bathroom but did the trick for the base we needed for an over night stop off.
Mark, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

The bed was hard and the pillows too flat and hard.. couldnt get to sleep.. Bathroom was nice
Evelien, 1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel Universal it is a affordable hotel close to city center. Room was good and clean. It has not ramp for disabled persons, a few stairs to get in .Staff a bit unfriendly. But at the end of the day was good.
Maria Angeles, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I stayed at the Universal for 11 nights. My room was clean, the sheets and blankets as good as new, and attended to every day. It was quiet with no traffic noise and the occasional sounds from other rooms stopped at a reasonable hour. The staff were all friendly, helpful and simpatico. The hotel is in an excellent location about 8 minutes walk to the Cathedral the heart of historic Murcia. The Universal is completely unpretentious, great value for money and I will definitely return.
Nicholas, 11-night trip
Verified Expedia guest review

2/10 Poor

I checked in at the hotel and 15 minutes later when I found another hotel I checked out. The room had a terrible musty smell, the TV was smaller than my laptop monitor. the “sofabed” was bad looking. Not to mention the horrible intense yellow color on the walls of the room. The only good experience was the guys at the reception
tahimi, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fabulous
Fantastic overnight stay.
Robert, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Really poor
I always try to be positive, but, this was one of the poorest hotels we have stayed at. As we approached the hotel we thought it was shut as it was so dimly lit. The receptionist wasn't positive or welcoming, reflecting the ambience in the foyer. The bedroom was very small room and an even smaller bathroom. Mold on the ceiling in the bathroom. We could hear everything from the next rooms..... everything! As people came in through the night their movements and chatter resonated through our room. The bedding smelled stale and the room had the odour of smoking. There was a total of one electrical socket for two people by the beds, but no electrical socket by the desk and chair. The TV was so small it was virtually impossible to see from being in bed. The one positive - the shower was warm. If we could have left for another hotel after checking in, we would have. In light of our experience we chose not to have breakfast, in preference using one of the cafeterias in the vicinity.
Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great place to stay, just over the other side of the river but convenient for everything.Quite a busy location!
Sean, 1-night trip
Verified Expedia guest review

2/10 Poor

No AC at the bedroom, they control the ac in the front desk, and the temperature is to high or is off
Jorge, 5-night trip
Verified Expedia guest review

8/10 Very good

I spent here a couple of nights. The property is very clean, simple but with all things you may need. In a very good position, few minutes walking from the cathedral. The staff is friendly, kind and ready to help: shout out for the receptionist who made my check-in and check-out (Jose if I'm not wrong) who's been always super kind, cheerful Ang happy to help and give good advice. Thanks. Highly recommend.
Susanna, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Darren, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A great budget stay for the solo traveller, helpful friendly staff and great area to explore on foot. Hotel restaurant next door also fab.
Darren, 1-night trip
Verified Expedia guest review

8/10 Very good

Rebecca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Marek, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Sharon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good locación
Jorge, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good hotel
It is a good hotel well located in the city. The staff was helpful and friendly.
Wesley, 2-night trip
Verified Hotels.com guest review

2/10 Poor

the rooms are not as shown in the photo, the beds are uncomfortable, there are flying insects. I think I was deceived because I never thought that the rooms would be so ugly, otherwise I would never have stayed in that hotel. You should put real photos and that customers can have the option to decide without complaining.
5-night business trip
Verified Hotels.com guest review

8/10 Very good

Had everything you needed The pictures didn't quite match the reality though
4-night trip
Verified Expedia guest review

10/10 Exceptional

Good center location
Great location, easy access
3-night trip
Verified Hotels.com guest review

8/10 Very good

Night in Murcia
It was a standard stay with friendly staff and good location.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Very budget hotel
The towels had a strange unpleasant smell. The air conditioning was a trickle of air that we could not control , so it was hot and stuffy during the night. WiFi instructions were not only complicated although only in Spanish, so impossible to use. Overall not very impressed although this was a budget hotel although we do think if the hotel advertises a service then they should supply these services. We would not return again.
Stephen, 1-night romance trip
Verified Hotels.com guest review