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Apartment Tourist Complex & SPA Astera Bansko

4.0 star property
Bansko ski-in/ski-out hotel with spa and ski shuttle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apartment Tourist Complex & SPA Astera Bansko

Exterior
Couples treatment room(s), sauna, hot tub, steam room
Snow and ski sports
Interior
Fireplace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Ski facilities
  • Pool
  • Non-smoking
  • Free parking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Lazy river
  • Free water park
  • Ski rentals and lessons
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
For families
  • Babysitting (surcharge)
  • Children's pool
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double or Twin Room (free use of Aqua Park)

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room (free use of Aqua Park)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Rainfall showerhead
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Double Room Single Use (free use of Aqua Park)

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use (free use of Aqua Park)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds and 1 Single Futon

View all photos for Deluxe Room, Mountain View (Single Use)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, Mountain View (Single Use)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Rainfall showerhead
Bathrobes
  • Mountain view
  • Sleeps 1
  • 2 Single Beds and 1 Single Futon

View all photos for Deluxe Room, Mountain View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Rainfall showerhead
Bathrobes
  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Separate bedroom
Rainfall showerhead
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
2 bedrooms
Rainfall showerhead
  • Sleeps 6
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment - Annex Building

Minibar, in-room safe, desk, blackout curtains

Two Bedroom Apartment - Annex Building

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
2 bedrooms
Rainfall showerhead
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for One Bedroom Apartment - Annex Building

Minibar, in-room safe, desk, blackout curtains

One Bedroom Apartment - Annex Building

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Separate bedroom
Rainfall showerhead
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Apartment - Annex Building

Minibar, in-room safe, desk, blackout curtains

Three Bedroom Apartment - Annex Building

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
3 bedrooms
Rainfall showerhead
  • Sleeps 8
  • 3 Double Beds, 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior

Premier Luxury Mountain Resort

Pool
Free breakfast
Spa
Airport transfer
8.8 out of 10, Excellent, (109)
The price is RM802
RM874 total
includes taxes & fees
21 Dec - 22 Dec
Premier Luxury Mountain Resort
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About the area

Map
8 Strazhite Str., area of Gramadeto, Bansko, 2770

What's nearby

  • Bansko Ski Resort - 5 min walk - 0.5 km
  • Bansko Gondola Lift - 7 min walk - 0.6 km
  • Vihren - 8 min walk - 0.7 km
  • Paisii Hilendarski Historical Center - 15 min walk - 1.3 km
  • Ski Bansko - 29 min drive - 7.0 km

Getting around

  • Sofia (SOF) - 140 min drive
  • Train station pickup (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Chateau Antique - ‬3 min walk
  • ‪STATION Bansko “Coffee & Snacks made with love” - ‬5 min walk
  • ‪The House - ‬3 min walk
  • ‪Ginger - ‬5 min walk
  • ‪Victoria - ‬4 min walk

About this property

Apartment Tourist Complex & SPA Astera Bansko

Apartment Tourist Complex & SPA Astera Bansko allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to indulge in hot stone massages, aromatherapy or hydrotherapy, and MUSSELS FARM serves lunch and dinner. Other highlights include a free water park, an indoor pool and an outdoor pool. Skiers will appreciate the ski shuttle, along with access to ski storage, rentals and lessons.

Languages

Bulgarian, English, Russian

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Train station pickup*
DONE

Off-site

    • Ski shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Free water park access
  • Children's pool
  • Lazy river
  • Bowling alley
  • Childcare in room (surcharge)

What to do

  • Bowling alley
  • Pool table
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sledging nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Ski equipment hire
  • Ski storage
  • Snow sports gear

Facilities

  • 2 buildings/towers
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Free water park
  • Full-service spa
  • Lazy river
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Ski

  • Ski-in/ski-out access
  • Ski shuttle (surcharge)
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Separate sitting area

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 3 years old are not allowed in the spa without adult supervision.

Dining

MUSSELS FARM – Overlooking the garden, this seafood restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • New Year's Eve (31 December) gala dinner per adult: EUR 90
  • New Year's Eve (31 December) gala dinner per child: EUR 50 (from 2 to 11 years old)

Optional extras

  • Ski shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of EUR 15 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 8 PM
  • Children under 3 years old are not allowed in the swimming pool or hot tub without adult supervision
  • Children under 3 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Astera Bansko Hotel
Astera Hotel
Astera Bansko
Astera
Apartment Tourist Complex Astera Bansko Hotel
Apartment Tourist Complex Astera Hotel
Apartment Tourist Complex Astera Bansko
Apartment Tourist Complex Astera
Astera Bansko Hotel Spa
Tourist Complex Astera
Apartment Tourist Complex SPA Astera Bansko
Apartment Tourist Complex & SPA Astera Bansko Hotel
Apartment Tourist Complex & SPA Astera Bansko Bansko
Apartment Tourist Complex & SPA Astera Bansko Hotel Bansko

Frequently asked questions

Does Apartment Tourist Complex & SPA Astera Bansko offer free cancellation for a full refund?
Yes, Apartment Tourist Complex & SPA Astera Bansko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Apartment Tourist Complex & SPA Astera Bansko?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 10 AM to 8 PM.
Are pets allowed at Apartment Tourist Complex & SPA Astera Bansko?
Sorry, pets aren't allowed.
Is parking offered on site at Apartment Tourist Complex & SPA Astera Bansko?
Yes, there's free self parking.
What are the check-in and check-out times at Apartment Tourist Complex & SPA Astera Bansko?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Apartment Tourist Complex & SPA Astera Bansko and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation on-site includes bowling. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Apartment Tourist Complex & SPA Astera Bansko also has a lazy river and a sauna, as well as a steam room.
Are there restaurants at or near Apartment Tourist Complex & SPA Astera Bansko?
Yes, MUSSELS FARM offers garden views.
Does Apartment Tourist Complex & SPA Astera Bansko have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Apartment Tourist Complex & SPA Astera Bansko like?
Apartment Tourist Complex & SPA Astera Bansko is a short 5-minute walk from Bansko Ski Resort and 7 minutes' walk from Bansko Gondola Lift.

Apartment Tourist Complex & SPA Astera Bansko Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

great place
good stay !
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Facilities are fantastic and also the location. Beautiful hotel
1-night trip
Verified Expedia guest review

8/10 Very good

Teodor, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yaffa, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

10/10 Exceptional

Nice location , very good spa complex. Nice breakfast and dinner. 5 min a walk from gondola and turist center
5-night trip with friends
Verified Expedia guest review

6/10 Good

Positive: Good pool & spa facilities. Friendly staff. Negative: the room was noisy. The food at breakfast & dinner was awful.
4-night trip
Verified Expedia guest review

8/10 Very good

Good hotel, great location
The reception team are very helpful and always greeted you as you come out of the lift's. Our room was great on the 5th floor with 2 balconies. The cleaning was not great by the maids but all in all a fab room and good hotel.
Kim, 9-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice comfortable hotel
Great location, staff and amenities. Will deffo be returning in the future. The only thing I wasn't too keen on was the buffet style breakfast and dinner. There are many places to eat close by at good prices though.
Paul, 5-night trip
Verified Expedia guest review

8/10 Very good

Great aquapark
The aquapark is big, the pools are warm enough, but a few buttons for waterfalls are not working, still great. The staff was very kind. They offered an apartment for us, but we prefer two rooms, because the apartments are in the next building and it is not so convenient to go to the pools from there. We need to change one of our rooms for the second night, not a big deal, but still little unpleasant. Overall, very nice stay.
Teodor, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel
Me and my mum really loved this hotel, the staff and its facilities. As it was a low season, we seem to have the whole place to ourselves. The heated swimming pool outside made of rock where we stayed for hours, the spa with its saunas and the big two bedroom apartment we shared with my friend. Everything was very clean and luxurious. The staff was very friendly and welcoming. We had a late night flight so they allowed us to check out later than usual. We were on our vegan challenge but still found plenty of good food from the buffet as well as the menu. Overall had a very positive experience and even a tan. Already planning a new trip there. We rented a car and it was about two hours drive from Sofia but the journey was enjoyable due to great landscape. We also did a day trip to Greece that is an hour away.
MONIKA, 3-night trip
Verified Expedia guest review

6/10 Good

Dimitar, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Fabulous holiday!
Our second trip to the Astera. It was just as perfect as our first trip first trip 2 years ago. I wouldn't stay anywhere else in Bansko! It's a short walk to the gondola and in the nicest part of the town close to the edge of the Pirin Forest where there are some great walks. The hotel is great value for money and we love it! Just a fabulous holiday all round. Looking forward to next year already!
Verified Hotels.com guest review

8/10 Very good

Great hotel , very handy for gondola
Verified Hotels.com guest review

6/10 Good

Well situated but rooms disappointed
My general impression is that this hotel is closer to a three star in terms of experience but achieved a four star ranking based on range of facilities. We stayed for 4 nights. The hotel is well-situated in town for access to the lifts. There are numerous facilities including outdoor pool (slightly dirty) and sauna and indoor pool. The staff were mostly helpful. Our room seemed dusty, beds were two singles pushed and made together not a double as advertised. Beds were not comfortable and heating / air con seemed to increase dust. Some of the furnishings were repaired by being stapled together. Literally. Bathrooms however were good. Breakfasts were good, dinners were ok.
Verified Expedia guest review

8/10 Very good

Couple Ski break
It was great for skiing, the food however was generally cold and not that of a 4 star
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Very good value for money and excellent spa!
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

4/10 Fair

We were staying in a old building. The maintenance of the room was very bad. The shower was broken. one of the wall was with a leak. We ask that some one will come to check the problem and no one came......
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel. Very close to gondola station.
Very good location. Staff was brilliant. Nice breakfast. Excellent facilities. Would definitely come back again.
Verified Expedia guest review

10/10 Exceptional

Spa
Fantastik spa
Verified Hotels.com guest review