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West Lake State Guest House

5.0 star property
Luxury hotel with spa, near West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West Lake State Guest House

1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Courtyard
Interior entrance
Indoor pool

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Spa
    Spa
  • Free parking
    Free parking
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Marina
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Playground on-site
  • Fridge
  • Private bathroom
  • Separate bedroom
  • Garden

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Courtyard View Room (Twin Beds) in Building No.8

1 bedroom, premium bedding, minibar, in-room safe

Courtyard View Room (Twin Beds) in Building No.8

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room with Courtyard View

1 bedroom, premium bedding, minibar, in-room safe

Twin Room with Courtyard View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room with Courtyard View

Living area

King Room with Courtyard View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegant Suite

View from room

Elegant Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Qingyi Room in Building No.7(King Bed)

1 bedroom, premium bedding, minibar, in-room safe

Qingyi Room in Building No.7(King Bed)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard View Room (King Bed) in Building No.7

1 bedroom, premium bedding, minibar, in-room safe

Courtyard View Room (King Bed) in Building No.7

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard View Room (King Bed) in Building No.8

1 bedroom, premium bedding, minibar, in-room safe

Courtyard View Room (King Bed) in Building No.8

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Building No.2 Lakeside Double Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Building No.2 Lakeside Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Building No.7 Qingyi Room-Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Building No.7 Qingyi Room-Double Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Elegant Suite

1 bedroom, premium bedding, minibar, in-room safe

Elegant Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room - Courtyard-View

1 bedroom, premium bedding, minibar, in-room safe

Single Room - Courtyard-View

  • Sleeps 2
  • 1 Double Bed

View all photos for Building No.1 Lake View Suite

1 bedroom, premium bedding, minibar, in-room safe

Building No.1 Lake View Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Building No.1 Lake View Room

1 bedroom, premium bedding, minibar, in-room safe

Building No.1 Lake View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Building No.8 Deluxe Courtyard View Room

1 bedroom, premium bedding, minibar, in-room safe

Building No.8 Deluxe Courtyard View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Building No.7 Qingyi Room-Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Building No.7 Qingyi Room-Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Building No.8 Courtyard View Room-Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Building No.8 Courtyard View Room-Double Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Building No.8 Courtyard View Room-Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Building No.8 Courtyard View Room-Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Boutique Suite

1 bedroom, premium bedding, minibar, in-room safe

Boutique Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Courtyard View Room-Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Courtyard View Room-Double Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Building No.1 Lakeside Room

1 bedroom, premium bedding, minibar, in-room safe

Building No.1 Lakeside Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Courtyard View Room-Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Courtyard View Room-Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Building No.7 Courtyard View Double Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Building No.7 Courtyard View Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Guestroom (2 beds) (Building 2)

1 bedroom, premium bedding, minibar, in-room safe

Guestroom (2 beds) (Building 2)

  • Sleeps 2
  • 2 Double Beds

Similar properties

Premium bedding, minibar, in-room safe, desk
Grand Hyatt Hangzhou
Pool
Spa
Airport transfer
Free parking
8.6 out of 10, Excellent, (382)
The price is RM724
RM844 total
includes taxes & fees
4 Dec - 5 Dec
Grand Hyatt Hangzhou
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About the area

Map
18 Yanggong Causeway, Hangzhou, Zhejiang, 310007

What's nearby

  • West Lake - 1 min drive
  • Zhejiang University Yuquan Campus - 4 min drive
  • Lingyin Temple - 5 min drive
  • Broken Bridge - 6 min drive
  • Hangzhou Tower Shopping Mall - 8 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 43 min drive
  • Hangzhou Station - 18 min drive
  • East Railway Station - 33 min drive
  • South Railway Station - 34 min drive

Restaurants

  • ‪湖畔茶居 - ‬1 min drive
  • ‪溪尚会 - ‬9 min walk
  • ‪杭州西湖国宾馆 - ‬1 min drive
  • ‪汝拉乡村餐厅酒吧 - ‬11 min walk
  • ‪竹香茶居 - ‬9 min walk

About this property

West Lake State Guest House

West Lake State Guest House features a marina and puts you a short five-minute drive from West Lake. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials or body scrubs. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 232 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: noon
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Free on-site motorhome/coach/lorry parking
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Ecotours
  • Boat tours
  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 7 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Marina
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

On-site venue – Overlooking the garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner.
On-site venue No. 2 – This fine-dining restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 147 for adults and CNY 74 for children

Children & extra beds

  • Rollaway beds are available for CNY 280.0 per day

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

West Lake State Guest House Hotel
State Guest House Hotel
West Lake State Guest House
West Lake State Hangzhou
West Lake State Guest House Hotel
West Lake State Guest House Hangzhou
West Lake State Guest House Hotel Hangzhou

Frequently asked questions

Does West Lake State Guest House offer free cancellation for a full refund?
Yes, West Lake State Guest House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at West Lake State Guest House?
Yes, there's an indoor pool.
Are pets allowed at West Lake State Guest House?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at West Lake State Guest House?
Yes, there's free self and extended parking. Parking spaces may be limited. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at West Lake State Guest House?
Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at West Lake State Guest House and nearby?
Have fun during the warmer months with activities such as boat tours. Additional recreation on-site includes fitness classes, ecotours and Pilates. Indulge in a treatment at the spa and soothe your senses in the hot tub. West Lake State Guest House also has an indoor pool, a sauna and a steam room, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near West Lake State Guest House?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine and garden views.
What's the area around West Lake State Guest House like?
West Lake State Guest House is a short 3-minute walk from Viewing Fish at Flower Harbor and 16 minutes' walk from Huangang Garden.

West Lake State Guest House Reviews

Reviews

9.6

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Sue, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

great experience with West Lake State Guest House
The hotel is located by the beautiful west lake, it is super clean and very quiet. The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us. Will definitely stay again next year, highly recommended.
Yu Jie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Historic hidden gem
It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor pool in Asia.
Michael R, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Have the most beautiful west lake view. Will definitely stay again.
HY, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

This resort is absolutely beautiful, amazing view, great service. Booked one week stay for mum n dad’s 35 year anniversary and they had an amazing experience. Very friendly and helpful staff! Will go back again!
S, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I am very happy with my experience at the hotel. Mr. Guo helped us greatly by providing information of local interests, booking performance tickets, reserving taxis, etc. Highly recommended.
Jun, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

6/10 Good

Beautiful place, poor service
The hotel is located by the beautiful west lake and is quiet. However, it is not convenient to move around (one needs to call transportation for going to hotel's restaurant or going out, and this service is really slow. I had to call three times for each trip).
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location and outstanding service.
Zhening, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Unique garden like setting. Nice rooms; would even be nicer with larger (more modern) windows.
4-night romance trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

ALEXANDROS, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful garden in hotel, room is clean and organized . Staff are very nice ,friendly and helpful.
2-night trip with friends
Verified Expedia guest review

8/10 Very good

Very nice property with beautiful landscape. Good breakfast with lots of choices and superior quality.
Nancy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

DIXI, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, a nature dreamland Choose new buildings if possible we stayed in no 7 with lake view and were very satisfied
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing location - it’s part of the west lake. No need to go out to the lake at all!
葱葱, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Jianpeng, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful grounds in good location. G20 was held there. Very interesting.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent service
Wonderful experience staying at West Lake Guest House in Hangzhou. Hotel staffs were incredibly helpful and nice! Will certainly return in the future.
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Travelers from USA
Beautiful environments but stayed in different building, needs golf car to transfer from one building to another, course inconvenience for people to go even to the restaurant for breakfast unless you stay in the main building. That’s why we have to pay additional to upgrade to the main building.
karen, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

It is not so convenient if you have a car. There are not so many restaurants nearby. The room need remodeled as a five star hotel. The breakfast and dinner buffets are just so-so. But if you want to enjoy a quiet and joyful time nearby the west lake and you don't like the crowd, it is the best place. It is very private. The garden and lake views are very beautiful and impressive. The service is good. They brought us the ginger tea because they heard my husband coughed inside the room. That is sweet.
Wei, 2-night family trip
Verified Hotels.com guest review