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Lombok Raya Hotel

3.5 star property
Mataram hotel with 4 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lombok Raya Hotel

Lobby
Sports facility
Front of property
Lobby
Minibar, in-room safe, desk, soundproofing

Reviews

6.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Spa
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • 4 coffee shops/cafes
  • Conference centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is RM109
RM132 total
includes taxes & fees
9 Jan - 10 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, soundproofing

Grand Deluxe Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed and 2 Queen Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Family/Triple Room

Minibar, in-room safe, desk, soundproofing

Family/Triple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 3 Queen Beds and 1 King Bed

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In-room safe, desk, free WiFi, bed sheets

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Pool
Spa
Airport transfer
Free parking
8.4 out of 10, Very good, (113)
Aston Inn Mataram
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About the area

Map
Jl. Panca Usaha no. 11, Mataram, Lombok, 83352

What's nearby

  • Mataram Mall - 2 min walk - 0.2 km
  • Pura Meru - 2 min drive - 2.1 km
  • Mayura Park - 2 min drive - 2.1 km
  • Islamic Center NTB - 3 min drive - 2.7 km
  • Lombok Epicentrum Mall - 3 min drive - 2.6 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 38 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Delicio Bakery & Cafe - ‬5 min walk
  • ‪Idoop Hotel - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Bubur Bandung Sari Rasa - ‬5 min walk
  • ‪Ayam Goreng Lombok Ijo - ‬1 min walk

About this property

Lombok Raya Hotel

When visiting Mataram, Lombok Raya Hotel is a great choice to consider. Guests can be pampered with massages at the spa, and Mandalika Restaurant, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 4 coffee shops/cafes, an outdoor pool and a bar/lounge.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 310 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Ferry terminal shuttle*
DONE

Off-site

    • Area shuttle*
    • Beach shuttle*
    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 4 coffee shops
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's pool

What to do

  • Beach shuttle (surcharge)

Working away

  • Meeting rooms
  • Conference centre (10075 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1994
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Lombok Raya Spa has couples treatment room(s). Services include massages.

Dining

Mandalika Restaurant – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Suranadi Cafe – This café serves breakfast, lunch and dinner.
Segara Anak Restaurant – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 200000 per vehicle (one-way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Local area shuttle, beach shuttle and shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 260000.0 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Lombok Raya Hotel Mataram
Lombok Raya Hotel
Lombok Raya Mataram
Lombok Raya
Lombok Raya Hotel Hotel
Lombok Raya Hotel Mataram
Lombok Raya Hotel Hotel Mataram

Frequently asked questions

Does Lombok Raya Hotel offer free cancellation for a full refund?
Yes, Lombok Raya Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lombok Raya Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Lombok Raya Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Lombok Raya Hotel?
Yes, there's free valet parking.
Is an airport shuttle service offered by Lombok Raya Hotel?
Yes, an airport shuttle is available. The charge is IDR 200000 per vehicle one-way.
What are the check-in and check-out times at Lombok Raya Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Lombok Raya Hotel and nearby?
Lombok Raya Hotel has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Lombok Raya Hotel?
Yes, there are 4 on-site restaurants, featuring international cuisine and garden views.
Does Lombok Raya Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Lombok Raya Hotel like?
Lombok Raya Hotel is located a short 2-minute walk from Mataram Mall.

Lombok Raya Hotel Reviews

Reviews

6.4

Good

6.4/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

5.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Good

To bad the bathroom so filthy dirty old and not hygienic, seems they didn't care for that, scums hard water, door bathroom is filthy dirty, yucky other than that is going to be perfect.
Fatma, 4-night family trip
Verified Expedia guest review

2/10 Poor

Terrible
We booked a deluxe room from Hotels.com and when we arrived, they "upgraded" us to a family room. However, it seemed like it was more of a downgrade than an upgrade. I felt utterly cheated! This wasn't the first time that my room looked nothing like what I booked on hotels.com. 1. The room looks nothing like an upgrade of our deluxe room. The room in our book looks classy with better furnishing. The family room on the other hand had a very old toilet, with taps that squeak when we tried to turn them on and was dusty with cobwebs in the furniture. 2. The toilet was faulty, giving off unbearable noises that sounded like cars horning every 30 seconds. How unbearable was that? An upgrade huh? 3. I couldn't turn the taps on and off properly. That was how ancient the furnishing was 4. The kettle looks disgusting on the interior, as if nobody had washed and used it in a long time 5. The call for prayers start loudly at 5am and 7am and we couldn't get a goodnight's rest! 6. We called the reception to fix our bathroom and they took 1 hour to come back to us because they couldn't understand English and they kept sending people to check without fixing the issue! 7. There were so many people at breakfast that we couldn't even get a seat! If I could give a negative one rating of this property, I wouldn't hesitate to. I felt cheated because my room was nothing like what I saw in the booking and seriously? An upgrade? Doesn't seem like it!
1-night romance trip
Verified Hotels.com guest review

6/10 Good

Pretty old room, water leaking in the bath room, sound proof between rooms was bad, could hear clearly kids horseplaying in the next room.
Verified Hotels.com guest review

6/10 Good

The room is big and close to mall
The hotel is old and noisy.very close to town but nothing much to do and see in this area
Verified Expedia guest review

8/10 Very good

Clean and comfort for one night stay. The pool is nice. Food is good
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Its okay.
its okay.
Verified Hotels.com guest review

4/10 Fair

Verified Hotels.com guest review

4/10 Fair

Extremely dated. Mixed ratings.
Room was extremely dated. Toilet was somewhat grimy, shower had low water pressure. Most features in room were discoloured. Aircon took some time to cool but even then it was not cold despite lowest setting. That said, bed was OK, and the hotel was located next to the Mall. Breakfast was average but sufficient. Would not stay again unless I really want access to the Mall.
Verified Hotels.com guest review

6/10 Good

Facilities: Tired, being remodelled; Value: Moderate, cheaper at hotel desk!; Service: Basic, Polite; Cleanliness: Tidy; doubtful would stay there again
Verified Wotif guest review

8/10 Very good

SEIJI, 2-night trip
Verified Expedia guest review

10/10 Exceptional

NICE！
m, 2-night trip
Verified Expedia guest review

10/10 Exceptional

スタッフがみんないい人でした。
Shino, 1-night trip
Verified Expedia guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

4/10 Fair

・・・こんなもんかな
日本人にはお勧めできません
2-night romance trip
Verified Hotels.com guest review

4/10 Fair

Hopeloos
Verouderd hotel, smerig, lawaaierig, fabriek, slecht matras, lege minibar, verbouwing gaande, zwembad met vrijwel alleen geklede mensen, geen enkele passie te merken,....gewoon waardeloos. Wat wel top is is het ontbijt
Jan, 2-night trip
Verified Expedia guest review

4/10 Fair

設備はいいが、老朽化がすごい
ジムがあったのでここを選びました。 プールには興味がなかったのですが、老舗とあって入り口から見える景色は壮観でした。 が、それからが残念。部屋に通されたら古いつくりでゴキブリだらけ。7匹は殺しました。 古くなった木か配管に発生しているようです。 スタッフの対応がいいだけにすごく残念です。
Toshinori, 2-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

朝食バンザイ
９月３日より８日間宿泊しました。このホテルは既に何回も利用していますが、６階建ての新館が出来てからの宿泊は初です。けれども新館ではなく旧館のいつものコネクティングルームの片側のダブルベッドの部屋に案内されました。冷蔵庫の強弱ツマミがなかったり、ACリモコンの電池が切れていたりと、様々な不具合を見つけて、「旧館だからしょうがないか」と以前の情景を思い浮かべて納得してしまいました。宿泊者の大半がインドネシアの方々なので、廊下や中庭や駐車場にはいつもゴミが散乱していて残念でした。朝食は以前よりも種類が豊富になっていましたのでかなり満足しました。
Verified Hotels.com guest review

10/10 Exceptional

フロント
フロントの方にとても親切に対応してもらいました。
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Hotell for lokale
hotellet ligger langt unna strendene og det meste. Er en halvtime på scooter til senggigi og en og en halv time til kuta og sira. Det virker som dette hotellet er populært for de lokale, menyene er ikke oversatte og frokosten har ingen vestlige innslag. Ellers var treningsrommet som ble reklamert for på annonsen "under construction". Gode priser på massasje i velværeavdelingen. Svært hyggelig staff.
Verified Hotels.com guest review