4/10 Fair
29 August 2024
A fiirst floor apartment at Stewart House, which locates above a bar, was allocated to us. We felt very unsafe when we checked in and whenever we returned to it. It's noisy at night, we heard people talking on the street, waken up the whole family.
To our surprise, the place looks completely different from what was shown in the website. Photos being described as "Exterior" in the website are actually not the exterior of the apartment and the apartment is not on Parnell Street. The officer of the apartment company claimed it was the view from the apartment. Neither did we see such view. This is very misleading to us. Our booking was primarily based on what we saw in the pictures.
The water heater inside the shower functions properly but it worked like a noisy engine.
We stayed there for one night and requested changing to a safer place the next morning. We were then relocated to another apartment of the company. Appreciated.
Verified traveller
3-night family trip
Verified Hotels.com guest review