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Surya-Pan Hotel Refúgio

3.5 star property
Campos do Jordão hotel with spa and outdoor pool

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Photo gallery for Surya-Pan Hotel Refúgio

Exterior
Minibar, desk, laptop workspace, blackout curtains
Front of property
View from room
Minibar, desk, laptop workspace, blackout curtains
When visiting Campos do Jordão, Surya-Pan Hotel Refúgio is a great choice to consider. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. A terrace and a garden are other highlights.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Garden
  • Conference space
  • Picnic area
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (6)

  • Microwave
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
The current price is RM483
RM507 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite Equilibrio

Minibar, desk, laptop workspace, blackout curtains

Suite Equilibrio

Highlights

Fireplace
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Minibar
Cable channels
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite Equilibrio Premium

Minibar, desk, laptop workspace, blackout curtains

Suite Equilibrio Premium

Highlights

Fireplace
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Microwave
Minibar
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premium Room

Minibar, desk, laptop workspace, blackout curtains

Premium Room

Highlights

Fireplace
LCD TV
4 bedrooms
Blackout curtains
Hairdryer
Microwave
Minibar
Cable channels
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Suite (Quadruplo)

Minibar, desk, laptop workspace, blackout curtains

Standard Suite (Quadruplo)

Highlights

Fireplace
LCD TV
Blackout curtains
Hairdryer
Microwave
Minibar
Cable channels
Laptop workspace
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Suite (Triplo)

Minibar, desk, laptop workspace, blackout curtains

Standard Suite (Triplo)

Highlights

Fireplace
LCD TV
Blackout curtains
Hairdryer
Microwave
Minibar
Cable channels
Laptop workspace
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suíte Bem Estar Premium

Minibar, desk, laptop workspace, blackout curtains

Suíte Bem Estar Premium

Highlights

Fireplace
LCD TV
2 bedrooms
Blackout curtains
Private bathroom
Hairdryer
Microwave
Minibar
  • 70 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Bungalow

Minibar, desk, laptop workspace, blackout curtains

Bungalow

Highlights

Fireplace
LCD TV
8 bedrooms
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 64 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Suite

Minibar, desk, laptop workspace, blackout curtains

Superior Suite

Highlights

Fireplace
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Microwave
Minibar
Cable channels
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite Performance (Standard)

Minibar, desk, laptop workspace, blackout curtains

Suite Performance (Standard)

Highlights

Fireplace
LCD TV
2 bedrooms
Blackout curtains
Private bathroom
Hairdryer
Microwave
Minibar
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Bem Estar

Minibar, desk, laptop workspace, blackout curtains

Suíte Bem Estar

Highlights

Fireplace
LCD TV
2 bedrooms
Blackout curtains
Private bathroom
Hairdryer
Microwave
Minibar
  • 70 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room Standard

Minibar, desk, laptop workspace, blackout curtains

Room Standard

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Bungalow With Bathtub

Minibar, desk, laptop workspace, blackout curtains

Bungalow With Bathtub

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Room Superior

Minibar, desk, laptop workspace, blackout curtains

Room Superior

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

View from property

Chris Park Hotel

  • Pool
  • Free breakfast
  • Spa
  • Pet-friendly
8.6 out of 10, Excellent, (228)
The price is RM478
RM552 total
includes taxes & fees
10 Mar - 11 Mar
Chris Park Hotel
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About the area

Map
Av. Alto da Boa Vista, 1055, Campos do Jordão, SP, 12460000

What's nearby

  • Boa Vista Palace - 7 min walk
  • Claudio Santoro Auditorium - 3 min drive
  • Baden Baden Brewery - 4 min drive
  • Campos do Jordão City Gate - 6 min drive
  • Tarundu Leisure Center - 9 min drive

Getting around

  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 109 min drive
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 169 min drive
  • Campinas (VCP-Viracopos - Campinas Intl.) - 98.8 miles/159 km
  • São Paulo (CGH-Congonhas) - 90.3 miles/145.3 km
  • Emílio Ribas (Abernéssia) Station - 11 min drive
  • Campos do Jordao Emilio Ribas Station - 20 min drive
  • Santo Antonio do Pinhal Eugene Lefevre Station - 36 min drive

Restaurants

  • ‪Rota 77 - ‬5 min drive
  • ‪Cervejaria Baden Baden - ‬4 min drive
  • ‪Restaurante Pontremoli - ‬17 min walk
  • ‪Boteco do Vinho - ‬6 min drive
  • ‪About Coffee - ‬6 min drive

About this property

Surya-Pan Hotel Refúgio

When visiting Campos do Jordão, Surya-Pan Hotel Refúgio is a great choice to consider. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. A terrace and a garden are other highlights.

Languages

English, Portuguese

At a glance

DONE

Hotel size

    • 25 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Working away

  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 100 per pet, per night

Policies

This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Surya Pan Hotel e Eventos Campos do Jordao
Surya-Pan Hotel Refúgio Campos do Jordao
Surya Pan e Eventos Campos do Jordao
Surya Pan e Eventos
Surya-Pan Refúgio Campos do Jordao
Surya-Pan Refúgio
Surya Pan Hotel Refúgio
Surya-Pan Hotel Refúgio Hotel
Surya-Pan Hotel Refúgio Campos do Jordão
Surya-Pan Hotel Refúgio Hotel Campos do Jordão

Frequently asked questions

Does Surya-Pan Hotel Refúgio offer free cancellation for a full refund?

Yes, Surya-Pan Hotel Refúgio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Surya-Pan Hotel Refúgio?

Yes, there's an outdoor pool.

Are pets allowed at Surya-Pan Hotel Refúgio?

Yes, pets are welcome. There's a charge of BRL 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Surya-Pan Hotel Refúgio?

Yes, there's free self parking.

What are the check-in and check-out times at Surya-Pan Hotel Refúgio?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Surya-Pan Hotel Refúgio and nearby?

Surya-Pan Hotel Refúgio has a spa and an outdoor pool, as well as a picnic area and a garden.

What's the area around Surya-Pan Hotel Refúgio like?

Surya-Pan Hotel Refúgio is in Alto da Boa Vista, a short 7-minute walk from Boa Vista Palace.

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Surya-Pan Hotel Refúgio Reviews

Reviews

8.0

Very good

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect place to rest
Jairo, 1-night trip

8/10 Very good

diego, 3-night trip

10/10 Exceptional

Local incrível para quem tem cachorro
O hotel é lindo, muito bem cuidado com funcionários extremamente receptivos. Café da manhã é ótimo. Os cachorros ficam livres e tem muito espaço para brincar, incluindo uma piscina só para eles. Espero voltar muitas vezes!
Bosque
Erica, 2-night trip

2/10 Poor

FABIANA C V, 3-night trip

2/10 Poor

SILVIA, 2-night trip

2/10 Poor

Segunda vez que me hospedo no Surya Pan, e na primeira vez já tive alguns problemas, mas insisti e retornei e desta vez posso dizer que foi a ultima. Uma pena pois o lugar em si é muito lindo mas falta manutenção, fiquei meia hora embrulhada numa toalha esperando a agua do chuveiro esquentar e acabei indo dormir sem banho. Imagina um lugar frio como Campos não ter agua quente para o banho. Tive problemas com a reserva feita diretamente com eles, uma longa história. Pra finalizar a fechadura da minha suite quebrou e ficamos 2 horas pra fora do quarto esperando um chaveiro que veio de Taubaté para resolver o problema. Tenho pena dos funcionários que tem que enfrentar o descaso do proprietário com o hotel. Realmente é pet friendly, mas os tutores que se lixem. O lay out das suites são diferentes então quando compra uma estadia, o que vai encontrar realmente é uma surpresa, e os piores quartos são reservados para as agencias de reservas. E os melhores colocados nas fotos dos sites. Enfim uma pena.
SILVIA, 3-night trip

10/10 Exceptional

Thiemi, 2-night trip

10/10 Exceptional

Carolina, 3-night trip

10/10 Exceptional

Bruna, 3-night trip

10/10 Exceptional

Divertido e Confortável
Otima opção de hospedagem com a família e principalmente com o pet. Todas as acomodações aceitam pet, as áreas comuns também. Até mesmo dentro do restaurante do café da manhã, porém neste local, o pet deve estar na coleira para evitar confusões. Em todas as outras áreas os pets ficam livres para brincar. O hotel oferece atividades como trilhas e outras coisas também.
DANILO, 2-night trip

10/10 Exceptional

Eloah, 4-night trip

10/10 Exceptional

Mauricio, 2-night trip

8/10 Very good

Thiago, 1-night trip

10/10 Exceptional

Ana Lucia, 5-night trip

2/10 Poor

Não fique nesse hotel
Decadente, assim está o Hotel que já foi um dos melhores de Campos.... A agua quente não funcionou e demorou um dia para consertar, fiquei sem banho... o Hotel está mal conservado nos mínimos detalhes, abandonado... Fiquei sem banho e sequer me ofereceram algo em troca... Café da manhã abandonado, pouca atenção falta de identificação nos itens, comida fria.... cafe e leite frios....
LUIZ E, 2-night trip

10/10 Exceptional

2-night trip

4/10 Fair

Frustrante mas agradável para até dois dias.
Estadia abaixo das expectativas. Quaisquer solicitações demoram mais de 2hrs para serem atendidas (gestão caótica e ineficiente), chuveiros com problemas de aquecimento (super gelado ou super quente), privada com funcionamento medíocre. Quarto de bom tamanho, porém aquecedor não é suficiente e você passará frio. Tem mais cachorros do que humanos no hotel.
2-night trip

8/10 Very good

Hotel pet friendly com contato com a natureza.
Instalações localizadas dentro da mata. Imersão na natureza. Totalmente pet friendly. Trilha guiada, incluindo os cachorros. Porém, os quartos deixam muito a desejar. Na suíte que usamos o misturador do chuveiro não funcionava. Água escaldante ou gelada. Pia minúscula e com altura muito baixa. Quarto enorme, mas o interruptor da luz só existe ao lado da porta, atrás de uma cortina. Sistema de exaustão da lareira não funciona bem. Acendemos e quarto ficou com muita fumaça. Além disso, a madeira de cortesia é mínima. Se precisar repor, tem que pagar à parte. O hotel tem instalações excelentes, mas os quartos precisam urgente de manutenção preventiva.
Marcellus C A, 2-night trip

10/10 Exceptional

VITOR, 1-night trip

10/10 Exceptional

Incrível
O hotel é incrível e a experiência que eles proporcionam com nossos pets é diferente de qualquer outro hotel. Os pets são bem vindos em qualquer área do hotel inteiro e isso foi extremamente importante para a nossa estadia. Os funcionários são sempre muito solicitos e dispostos a ajudar. Agradecimentos especiais ao Zeca que cuidou tão bem da nossa Pandora.
Lucas, 3-night trip

10/10 Exceptional

EDMES, 2-night trip

10/10 Exceptional

Vivian, 2-night trip

10/10 Exceptional

Mauricio, 2-night trip

10/10 Exceptional

Leandro Sabino, 1-night trip

6/10 Good

Hôtel agradável, atendimento cortes e simpático. Infelizmente não há o spa que é anunciado, o aquecedor do quarto estava quebrado.
fabio, 2-night trip