At 1846 an email was sent saying that check-in closes at 1930, this information would have helped if they advised of this sooner. Unfortunately, with no internet access along our way to this hotel, an email 45 minutes before they left for the evening was not suffice, a phone call informing us would have been appreciated.
We arrived at the hotel just after the reception closed, no access or instructions were left for checkin, the number written on the door rang to an unattended number.
A hotel that does not offer outside hour checkin is unacceptable, it's not like we arrived late in the evening. When you are traveling, it's not always possible to arrive in the small window of opportunity of 1400-1930.
This experience left me paying for a room that I couldn't access, and I had to sleep in the car. Shame, it looked like a nice place to stay.