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idoop Hotel Lombok

3.5 star property
Central Mataram hotel with full-service spa, connected to the convention centre

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Photo gallery for idoop Hotel Lombok

In-room safe, soundproofing, free WiFi, bed sheets
Pool
Restaurant
Exterior
Lobby
idoop Hotel Lombok offers a serene retreat with its full-service spa, where you can unwind with a body scrub, facial or Thai massage. With dry cleaning/laundry services and free in-room WiFi, plus concierge services to help plan your day.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Airport transfer
  • Spa
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Breakfast available
  • 24-hour room service
  • Room service
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
  • Limited on-site parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Room

Highlights

Soundproofed
Air conditioning
LED TV
Electric kettle
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LED TV
Electric kettle
Free bottled water
Coffee/tea maker
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

In-room safe, soundproofing, free WiFi, bed sheets

Junior Suite

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Electric kettle
Free bottled water
Coffee/tea maker
Cable channels
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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10.0 out of 10, Exceptional, 2 reviews
The price is RM55
RM73 total
includes taxes & fees
28 Mar - 29 Mar
ZAVANA Rooms
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About the area

Map
Jl Swara Mahardika No. 883, Mataram, Lombok, 83121

What's nearby

  • Islamic Center NTB - 5 min walk
  • Museum Negeri Nusa Tenggara Barat - 2 min drive
  • Lombok Epicentrum Mall - 2 min drive
  • Mataram Mall - 3 min drive
  • Senggigi Beach - 25 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bakso Timbul Rejeki - ‬4 min walk
  • ‪Nasi Babi Guling Ibu Sute - ‬8 min walk
  • ‪KFC - ‬7 min walk
  • ‪Crystal Crepes & Noodles - ‬1 min walk
  • ‪Elfbelly Eatery Mansion - ‬2 min walk

About this property

idoop Hotel Lombok

Enjoy your visit to Mataram with a stay at idoop Hotel Lombok. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with Thai massages, facials or body scrubs.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 96 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • 24-hour room service

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include Thai massages, facials, body scrubs and body treatments.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 50000 per person
  • Airport shuttle service is offered for an extra charge of IDR 250000 per person (return)

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

idoop Hotel Lombok Mataram
idoop Hotel Lombok
idoop Lombok Mataram
idoop Lombok
Idoop Hotel Lombok/Mataram
idoop Hotel Lombok Hotel
idoop Hotel Lombok Mataram
idoop Hotel Lombok Hotel Mataram

Frequently asked questions

Are pets allowed at idoop Hotel Lombok?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at idoop Hotel Lombok?

Yes. Parking spaces may be limited.

Is an airport shuttle service offered by idoop Hotel Lombok?

Yes, an airport shuttle is available. The charge is IDR 250000 per person return.

What are the check-in and check-out times at idoop Hotel Lombok?

You can check in starting at 2 PM. Check-out time is noon.

What is there to do at idoop Hotel Lombok and nearby?

Idoop Hotel Lombok has a spa.

Are there restaurants at or near idoop Hotel Lombok?

Yes, there's an on-site restaurant.

What's the area around idoop Hotel Lombok like?

Idoop Hotel Lombok is in the heart of Mataram, a short 5-minute walk from Islamic Center NTB and 6 minutes' walk from Mataram Immigration Office.

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idoop Hotel Lombok Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Poor

I have booked n request for double bed two room but they give me single bed n vary poor costumer service
Ghulam, 1-night trip

6/10 Good

Not for Habitation
Hotel idoop hmmm what can i stay Hotel looked good from a distance but getting inside the Lobby was a bit scary after the Earth Quakes in this area. The Hotel was totally unsafe and Dangerous due to 3 Quakes and lots of Damage to the structure. Now in saying all of this as I was about to check in and talking to staff who were Extremely Helpful and pleasant to help us in anyway they could and tried their best to give as much assistance as they were able to But Hotel was not habitable ---after extensive repairs maybe ok
Kenneth, 2-night trip

10/10 Exceptional

Hannah, 1-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Nyaman, aman, eksotik, ruangan tidur nya kecil tapi pas sesuai kebutuhan..
Ronally, 1-night trip

6/10 Good

Huono palvelu
Hotelli mainostaa kuskin vuokrausta ja kuitenkaan kertaakaan ei onnistuttu sitä saamaan luvatulla hinnalla. Palvelu huonoa, huoneet ok. Englanti heikkoa. Aamupala ok.
Noorap, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Tetap Maksimal di saat peak season
Selain kamarnya yang bersih dan cukup untuk berdua, pelayanan staffnya sangat maksimal. Padahal kami menginap di saat liburan panjang.
Ade, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hotel Bagus di Lombok
Hotelnya bagus dengan pelayanan maksimal dan memuaskan. Terimakasih sudah upgared kamar kami
Risky, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

天井の点検口が外れていたり、シャワールームのドアが一部壊れていて、トイレが水浸しになったりして、設備面では不満があった。スタッフは皆、親切に一生懸命に応対してくれるので、総合的には価格に見合った、またはそれ以上の良いホテルだと思います。
2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

朝食がひどい
スタッフの対応はよかったのですが、なんせ朝食が種類少なくて味もいまいち。一日でほかのホテルに移りました。 客室の設備は充分だったので素泊まりなら次回利用してもいいかも、と感じました。
Toshinori, 1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Dirty room
Dirty walls in the bathroom and room itself (can see splashbacks and brown marks), security box doesn't work, and the smoke alarm has been detached. Whilst the bed looked clean, the fact that all the other things around the room were still dirty made me question the overall hygiene of the room. The hotel breakfast was decent. Choices of fried rice, chicken, stir fry veg, tempeh & tofu, juice, coffee, tea, fruit (which was papaya during our one night stay) and toast. Eggs can be ordered from the staff.
Sandy, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

KyungSeok, 4-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

stayed for 1 night only on our way to Gili Trawangan, the hotel is simple and minimalist because they don't provide many facilities. The main concern for me is they need to pay more attention for the cleanliness of the hotel especially the bedding. During my stay the bed sheets & pillow covers had some stains which for some people might find this unpleasant. The breakfast was simple but tasty.
Michael, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Recomendado
Muy buena.
Daniel, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

마타람몰에서 가까움. 시설은 괜찮음. 환풍기를 통해서 오는지는 모르겠으나 담배연기가 잔잔하게 계속나서 공가 쾌적하지 못함. 옆방 티비소리가 내방에서 튼것마냥 잘들림. 길리가기전 하루 묵는정도로만 딱임.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Hotel yang nyaman
Hotel nya bersih dan nyaman. Lokasi strategis.
This review was submitted before 2018 and has not been verified.

8/10 Very good

마타람
위치는 마타람 중심부로 찾기 어렵지는 않음. 호텔은 현대식으로 오래되지 않았으나, 객실은 조금 부족함이 있음. 저렴한 가격을 찾는 여행객에게는 추천할만함. 조식은 간단하게 제공되며 다른 부대 시설은 없음.
This review was submitted before 2018 and has not been verified.

4/10 Fair

酒店評價
酒店設備略微簡陋、冷氣完全唔凍、隔音設備有點差，以及房間有陣陣怪味。食物一般、唯一只能讚的是職員服務態度好。
This review was submitted before 2018 and has not been verified.

2/10 Poor

A truly awful experience...
This is an honest account of my stay at iDoop, it is very negative but is important for other travellers to read. I booked to stay here for 3 nights, I chose it because of it's location and the photos made it look like a reasonable place to stay for a few days. When I arrived the main lobby was dirty and had a weird smell, the staff checking me in were very rude with one male member particularly having a bad attitude. I went to my room, the corridor leading up to the room was dark and dingy, it looked very aged and again there was a strange smell. The room was truly shocking. Out of my over 10 years of using hotels.com this has been the worst hotel I have ever stayed in. The room was filthy, it was humid and the air con nevertheless worked. The window looked out to the inside of the hotel. There were cigarette burns around the room. The floor had dirt marks on it and there was. Lot of dirt everywhere. The bathroom was vile, the shower was caked in yellow body fat and there was lime ale around the shower head. There's was a strong smell of dampness. I checked out immediately and stayed in the Hotel Santika instead which was a million times better. I would they recommend you avoid this hotel and book somewhere else either Hotel Santika or Favehotel which appear to be of better quality.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Cheap and clean
simple and clean hotel for a night's stay
This review was submitted before 2018 and has not been verified.

8/10 Very good

Bon Hôtel dans la capitale
Hôtel très correct, offrant un bon confort et un excellent rapport qualité prix. Personnel avenant et sympathique. Mais ça ne vaut pas la peine de loger dans la capitale....
This review was submitted before 2018 and has not been verified.

4/10 Fair

Ingen kunde engelska
En stark jordbävning väckte oss på morgonen. Folk skrek och evakuerade. Dock fick vi inte reda på någon info eller liknande från personal, ingen kom heller och sa att det var säkert att gå in igen. Eftersom jag skulle resa vidare ville jag veta om det var säker men personalen bara skratta åt en och sa att det gick på dålig engelska. Inte bra!
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Quick stay
Very lovely stay for a couple of days. I wouldnt recommend the city itself, since it is kinda boring and ugly.
This review was submitted before 2018 and has not been verified.

8/10 Very good

マタラム中心部にあるこだわりがあるホテル
マタラムの中心部にあり、交通、ショッピング、飲食には、不便がありません