In the heart of Veracruz, Balajú Hotel & Suites offers a warm welcome with a terrace and outdoor pool. Enjoy convenient amenities like dry cleaning services, luggage storage, and free in-room WiFi. Helpful staff have left a lasting impression on previous guests.
World Trade Center Veracruz - 7 min drive - 7.8 km
Getting around
Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive
Veracruz Central Station - 9 min drive
Restaurants
Gran Cafe del Portal Boulevard - 5 min walk
Che Tango - 5 min walk
Vip's - 5 min walk
El Rey del Ceviche - 1 min walk
Sirloin Villarrica Acuario - 4 min walk
About this property
Balajú Hotel & Suites
When you stay at Balajú Hotel & Suites, you'll be a short five-minute drive from Veracruz Aquarium and Veracruz Harbour. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, Plaza Las Americas Shopping Mall and World Trade Center Veracruz are within a short drive. Fellow travellers like the helpful staff.
Languages
English, Spanish
At a glance
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Hotel size
68 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
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Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Room service (limited hours)
What to do
Beach nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
An outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 100 to 250 for adults and MXN 100 to 250 for children
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 10:30 PM
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz
Frequently asked questions
Does Balajú Hotel & Suites offer free cancellation for a full refund?
Yes, Balajú Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Balajú Hotel & Suites?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10:30 PM.
Are pets allowed at Balajú Hotel & Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Balajú Hotel & Suites?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Balajú Hotel & Suites?
Check-in start time: 3:00 PM; check-in end time: 4:00 PM. Check-out time is noon.
Is there an on-site casino at Balajú Hotel & Suites?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (6-min drive) and Big Bola Casino (8-min drive) are both nearby.
What is there to do at Balajú Hotel & Suites and nearby?
Balajú Hotel & Suites has an outdoor pool.
Are there restaurants at or near Balajú Hotel & Suites?
Yes, there's an on-site restaurant.
What's the area around Balajú Hotel & Suites like?
Balajú Hotel & Suites is a short 4-minute walk from Veracruz Aquarium and 15 minutes' walk from Malecón de Veracruz.
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Balajú Hotel & Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Feb 2025
Have stayed at this botel several times. Great location.
Sherry
Sherry, 1-night trip
10/10 Exceptional
28 Mar 2025
Buen servicio
We loved our stay very cozy and welcoming pool was clean.
We loved it is in the Malecon close to everything we needed.
Adrian
Adrian, 3-night trip
10/10 Exceptional
6 Feb 2023
Everything was great... exellent location...staff was great too
Tania
Tania, 3-night trip
10/10 Exceptional
15 Nov 2022
Excellent hotel very clean 100% recommend
Miguel
Miguel, 8-night trip
10/10 Exceptional
17 Aug 2024
Excellent rooms! Short walk to the aquarium.
Josephine
Josephine, 2-night trip
6/10 Good
21 Jul 2024
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
norma borjas
norma borjas, 3-night trip
2/10 Poor
21 Jan 2024
Mal personal
Yolanda
Yolanda, 1-night trip
8/10 Very good
4 Apr 2024
Ok
Jose Luis
Jose Luis, 1-night trip
10/10 Exceptional
21 Jul 2025
Pablo Gabriel
Pablo Gabriel, 2-night trip
10/10 Exceptional
16 Jul 2025
Juan
Juan, 1-night trip
8/10 Very good
9 Jul 2025
Sillas en alberca
En general bien, sólo es necesario renovar las sillas de las mesas que están alrededor de la alberca, al menos 3, estaban rotas del asiento. pueden ser inseguras y no dan buena imagen
Leticia
Leticia, 1-night trip
10/10 Exceptional
24 Jun 2025
Carlos Alberto
Carlos Alberto, 2-night trip
8/10 Very good
20 Jun 2025
El servicio del hotel bastante bueno, la comida rica, la alberca bien, bonita vista. Solo tuve un inconveniente con el joven del valet parking en la noche el cual lo encontre usmenado denteo en mi auto justo antes de entregarmelo cuando lo solicite para salir