Wuhan International Convention & Exhibition Center - 7 min drive - 6.7 km
Jianghan Road - 9 min drive - 9.4 km
Yellow Crane Tower - 15 min drive - 16.5 km
Wuhan University - 19 min drive - 20.4 km
Getting around
Wuhan (WUH-Tianhe Intl.) - 31 min drive
Hankou Railway Station - 17 min walk
Hanyang Railway Station - 23 min drive
Danshuichi Railway Station - 27 min drive
Fanhu Station - 17 min walk
Yunfei Road Station - 24 min walk
Changgang Road Station - 29 min walk
Restaurants
幸福阳光 - 5 min drive
华安里社区 - 5 min drive
天朗咖啡 - 4 min drive
金鹿茶庄 - 4 min drive
富香奶茶 - 4 min drive
About this property
Sheraton Grand Wuhan Hankou Hotel
Bring the kids when you stay at Sheraton Grand Wuhan Hankou Hotel in Wuhan and they can enjoy the free kids' club. Guests can visit the health club for a workout or enjoy international cuisine at Feast, one of 2 restaurants. Other highlights at this luxurious hotel include an indoor pool, a poolside bar and a terrace.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
500 rooms
Arranged over 41 floors
Arriving/Leaving
Check-in start time: 6:00 PM; check-in end time: midnight
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Free children's club
Pets
Pets not allowed
Parking
Free on-site self-parking
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Water dispenser
Travelling with children
Free children's club
Working away
Business centre
Conference centre (23584 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Health club
An indoor pool
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
IPod docking station
46-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Pillow-top mattress
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Private pool
Fireplace
Freshen up
Partially open bathroom
Shower/bath combination
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The on-site spa has massage/treatment rooms. Public bath/onsen services include an indoor public bath.
Dining
Feast – This restaurant specialises in international cuisine.
Yue – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 100 to 100 for adults and CNY 50 to 100 for children
Renovations and closures
The property will be renovating from 18 November 2024 to 27 November 2024 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for CNY 300.0 per night
Pool, spa, & gym (if applicable)
Guests under 3 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sheraton Grand Hankou Hotel
Sheraton Wuhan Hankou
Sheraton Hankou
Sheraton Grand Wuhan Hankou
Sheraton Grand Hankou
Sheraton Wuhan Hankou Hotel
Sheraton Grand Wuhan Hankou
Sheraton Grand Wuhan Hankou Hotel Hotel
Sheraton Grand Wuhan Hankou Hotel Wuhan
Sheraton Grand Wuhan Hankou Hotel Hotel Wuhan
Frequently asked questions
Does Sheraton Grand Wuhan Hankou Hotel offer free cancellation for a full refund?
Yes, Sheraton Grand Wuhan Hankou Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Grand Wuhan Hankou Hotel?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Grand Wuhan Hankou Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Grand Wuhan Hankou Hotel?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Sheraton Grand Wuhan Hankou Hotel?
Check-in start time: 6:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Sheraton Grand Wuhan Hankou Hotel and nearby?
Sheraton Grand Wuhan Hankou Hotel has a spa and private plunge pools, as well as a health club and a garden.
Are there restaurants at or near Sheraton Grand Wuhan Hankou Hotel?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Sheraton Grand Wuhan Hankou Hotel have any outdoor private spaces?
Yes, every room features a private pool and a private plunge pool.
What's the area around Sheraton Grand Wuhan Hankou Hotel like?
Sheraton Grand Wuhan Hankou Hotel puts you in Jiang Han, in the heart of Wuhan. Popular attractions include Wuhan Museum, which is 6 minutes away by car.
Sheraton Grand Wuhan Hankou Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.4/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
13 October 2024
Don
Don, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
The room was extremely comfortable and quiet. The staff were excellent.
Roderick
Roderick, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Very good
Chonghua
Chonghua, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 June 2024
Chang
Chang, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Zhixin
Zhixin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
16 May 2024
Beautiful property in a great part of town. All my encounters with staff were great. Highly recommend this hotel.
Alexander
Alexander, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 May 2024
VERY NICE HOTEL TO STAY , MOST STAFF ARE VERY NICE.
Pei
Pei, 5-night family trip
Verified Expedia guest review
8/10 Very good
30 April 2024
Chin kiang
Chin kiang, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 March 2024
Abdulmucib
Abdulmucib, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2024
Yijin
Yijin, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
27 December 2023
Yijin
Yijin, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
24 December 2023
Yijin
Yijin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 December 2023
Yijin
Yijin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 December 2023
Yijin
Yijin, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
30 July 2023
Libia
Libia, 7-night trip
Verified Expedia guest review
4/10 Fair
6 February 2022
Live eight nights here. Frankly speaking, no any service attitude to customer from the restaurant female manager. Refuse my request to switch the breakfast from one day to another due to the very early check out of the last day. Please underatand I am paying for the good service from a five star hotel, but you make me feel I am facing a government office.
JIE
JIE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2020
Chungche
Chungche, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 February 2020
Good service, comfy bed, clean room, and good breakfast.
Fatlulu
Fatlulu, 4-night family trip
Verified Expedia guest review
4/10 Fair
14 December 2019
I stayed at the hotel from 11-13 Dec. I spent more to book a king bed room, but the room was not available when I checked in because they over-rented out their king rooms. I was offered a twin room but they offered to change me to a king bed the next day. On the following day, I changed to the king bed room. The room was warm and it was obvious that the AC was not functioning properly in room 3318. When the technician came, his advice was to open the window until I decide to go to sleep. Note that the hotel was still serving cold AC and not yet switched to heating mode. The more ridiculous thing is that when I was sending him out, the air in the corridor was much cooler than my room (supposed to be set at 16degrees Celsius with max wind speed). He suggested if I wanted to keep my main door open. Shall not stay here again if I return to Wuhan.
Verified traveller
2-night business trip
Verified Expedia guest review
8/10 Very good
11 December 2019
Staff were friendly and helpful
Room was a bit outdated but clean
Good location right next to a shopping centre
Breakfast was ok
Anna
Anna, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
15 November 2019
Close to a shopping mall where we can also find food. Staffs are friendly and very helpful. Subway is not too far a walk from the hotel. Will definitely consider staying here on my next trip back to Wuhan.
Verified traveller
2-night family trip
Verified Expedia guest review
4/10 Fair
6 November 2019
Good Hotel
Overall was an excellent stay , hotel seems very new maybe about 2 years plus and in a very quiet location about 10mins drive from the main Hankou busy area and only 2 mins drive from the main Hankou railway station. Being a frequent Wuhan traveller, this is an up n coming area to he developed.
However the airconditioning in my room and a few other rooms i viewed was not good amd can be improved vastly. Not sure if it is because the management feels winter is coming hence they tuned the airconditioning in the rooms.
Another area for improvement is to provide champagne and better wines in the lounge as this will make Sheraton stand out amongst all other 5 star hotels in China.
Overall, a very comfortable stay and will only return if the improvements are made.
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2019
Good hotel
Very nice
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2019
The hotel is very new and stylish. A little bit far from tourist sites but very close to good local restaurants!
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 August 2019
The hotel was very clean and nice. On a very hot day it was quite cool inside. One aspect I especially enjoyed was that the hotel did not smell like smoke. So many hotels here do.