At Francis Arlene - Adults Only, discover a tranquil oasis in the heart of Centro. Unwind on the serene terrace or stroll through the lush garden, then connect with free in-room WiFi and enjoy multilingual staff assistance.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 120 min drive
Restaurants
Los Mariscos de Humo - 1 min walk
Los Burritos - 2 min walk
Aroma Isla - 2 min walk
Cafe Mogagua - 2 min walk
Los Tacos de Humo - 2 min walk
About this property
Francis Arlene - Adults Only
Francis Arlene - Adults Only offers a great location, putting you within a short 10-minute walk of Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Other features include a terrace and a garden.
Languages
English, Spanish
At a glance
DONE
Hotel size
26 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 8:30 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
The front desk is open daily from 8 AM - 9:00 PM
Front desk staffed during limited hours
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (16 years old and younger) are not allowed
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
What to do
Beach nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Multilingual staff
Facilities
Built in 1991
Safe-deposit box at front desk
Garden
Terrace
Room amenities
Home comfort
Air conditioning
Ceiling fan
Window screens
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Mini fridge
More
Daily housekeeping
Mobile key entry
Fees & policies
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Francis Arlene Hotel Isla Mujeres
Francis Arlene Hotel
Francis Arlene Isla Mujeres
Hotel Francis Arlene
Francis Arlene Adults Hotel Isla Mujeres
Francis Arlene Adults Hotel
Francis Arlene Adults Isla Mujeres
Francis Arlene Adults
Francis Arlene
Francis Arlene Isla Mujeres
Francis Arlene - Adults Only Hotel
Francis Arlene - Adults Only Isla Mujeres
Francis Arlene - Adults Only Hotel Isla Mujeres
Frequently asked questions
Does Francis Arlene - Adults Only offer free cancellation for a full refund?
Yes, Francis Arlene - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Francis Arlene - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Francis Arlene - Adults Only?
Sorry, there's no on-site parking at Francis Arlene - Adults Only.
What are the check-in and check-out times at Francis Arlene - Adults Only?
Check-in start time: 3 PM; check-in end time: 8:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Francis Arlene - Adults Only?
No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
What is there to do at Francis Arlene - Adults Only and nearby?
Francis Arlene - Adults Only has a garden.
What's the area around Francis Arlene - Adults Only like?
Francis Arlene - Adults Only is a short 5-minute walk from Isla Mujeres Ferry Terminal and 6 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
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Francis Arlene - Adults Only Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Excellent
23 Mar 2025
Beautiful place
Ken
Ken, 9-night trip
6/10 Okay
29 Apr 2025
Amazing view
sandra
sandra, 2-night trip
10/10 Excellent
26 Feb 2025
Felt very safe and comfortable
Pam
Pam, 6-night trip
10/10 Excellent
31 Dec 2024
Nice front desk staff Leana was great ! Good beds showers and Ac was amazing …
Thanks all
Rick
Rick, 3-night trip
8/10 Good
18 Jan 2025
It is a convenient safe place. Great staff. I will definitely stay there again.
Phil
Phil, 3-night trip
10/10 Excellent
18 Jan 2025
Simple
Nice simple family owned hotel in a great spot
Joseph
Joseph, 2-night trip
8/10 Good
21 Mar 2025
The staff is so very friendly, nice and helpful. The property is extremely clean. They are willing to help with whatever you might need. The rooms are spacious and clean. Hotel is within walking distance of many places to go shopping, eat, etc.
Would definitely recommend!
Margaret
Margaret, 3-night trip
8/10 Good
3 Mar 2025
It is close to what we wanted.
Marilyn
Marilyn, 2-night trip
6/10 Okay
20 May 2025
It’s very outdated it needs a lot of work
Jose
Jose, 2-night trip
8/10 Good
12 Nov 2024
Isla
Excellent location older hotel, excellent owner, Jerry. Good place to sleep shower and get cleaned up, needs a little more amenities, like towels and utensils for the kitchenette. Everything worked..ice cold air-conditioning ceiling fan for those hot humid days. We had a view, could see the ocean from the balcony. Would stay here again
Verified traveller
8-night trip
2/10 Terrible
13 Jan 2025
No hot water for the whole stay
Andrego
Andrego, 2-night trip
8/10 Good
16 Jul 2024
Everything was fantastic! Family is super accommodating...had a slight problem with shower, but they fixed it immediately...clean, cold AC...beds Ok...perfect location for getting around the island. Will definitely reccommend this very cost effective hotel to friends!! Nothing fancy, but worth every peso!!! Gracias Geraldo!!
Melissa
Melissa, 7-night trip
8/10 Good
13 Jan 2025
Cute hotel .. advertised as adults only, but we did see some kids for a couple of days, but they weren't a bother. The only issue we had was that we had the smallest room on the top floor. We are older and requested a room on lower floors on the front end of the hotel close to where four of our other friends had rooms and were told they didn't have them. We saw several folks come in after, some alone and they got rooms with two double beds while we had one double bed in a cramped room. Other than that it was fine. The sheets were clean, but the foam on the mattress could have been replaced and the floor under the bed could have been cleaned more often. We were told it had an ocean view, which it did if you sat out on a really SMALL balcony and you barely got to see the ocean past the seawall.
THe owners and the family that ran the place lived on the premises and were pleasant enough. If I had to go back, I would request another room.
Vaman
Vaman, 7-night trip
6/10 Okay
16 Jan 2016
Love Isla
Initial confusion about paying. We thought Hotel.com quoted price was it and brought that much cash, but at reception we were asked to pay tax. However, they quickly forgave the tax.
Room was comfortable, although no drawers for clothes. No coffee pot, shampoo or soap. Wifi was decent in our room. Loved the balconies in our room and the various balconies and garden around the hotel.
Perfect location for us near restaurants and shopping. One block from ocean, 3 or 4 blocks from North white sand beaches. Room cleaned daily. As in many places on the island, toilet paper goes in trash, not toilet. Staff was very nice.
Leni
8/10 Good
5 Jul 2025
Ernesto Damian
Ernesto Damian, 5-night trip
10/10 Excellent
7 May 2025
Maria
Maria, 3-night trip
6/10 Okay
22 Mar 2025
El precio es un poco alto para el servicio otorgado , de lo demás
Rainier
Rainier, 2-night trip
6/10 Okay
15 Mar 2025
People were friendly and they did have a water dispenser.
David
David, 3-night trip
10/10 Excellent
10 Mar 2025
Ash
Ash, 1-night trip
6/10 Okay
13 Feb 2025
Jörgen
Jörgen, 10-night trip
8/10 Good
24 Jan 2025
Nice, quaint, family-owned business. Rooms have everything you need, AC works great which helps with that Isla humidity. Located in the middle of town next to all the restaurants, bars, shopping, and most important the beach! All within short walking distance. Make sure to go Al Natural for the best Al Pastor tacos you will ever have and stop into the market down the street for authentic food stalls and refreshing juices.
The wifi was a little spotty but I wasn't in my room for most of my stay. I also had a small leak in my bathroom ceiling above the sink. They were able to fix the next day and were willing to move me if it didn't get better.
I would definitely stay here again.
Matthew
Matthew, 6-night trip
4/10 Poor
9 Jan 2025
Juana
Juana, 3-night trip
8/10 Good
6 Jan 2025
John
John, 7-night trip
4/10 Poor
5 Jan 2025
No hot water. Uncomfortable beds. Not very clean. Cheap, but I guess you get what you pay for, not much.
Richard
Richard, 6-night trip
10/10 Excellent
29 Oct 2024
El lugar limpio muy colorido, atención por parte del personal muy bien, por el precio la habitación es muy amplia y con cama doble, me gustó mucho y auna calle del mar abierto