Hrasnicka cesta broj 14, Sarajevo, Bosnia and Herzegowina, 71000
What's nearby
Ilidza Thermal Riviera - 5 min walk - 0.5 km
Sarajevo Tunnel Museum - 6 min drive - 3.9 km
Bosmal City Center - 8 min drive - 7.1 km
Bosna River Spring - 8 min drive - 3.3 km
Baščaršija Džamija - 13 min drive - 12.0 km
Getting around
Sarajevo (SJJ-Sarajevo Intl.) - 7 min drive
Podlugovi Station - 24 min drive
Area shuttle (surcharge)
Restaurants
Kilim - 4 min walk
Hotel Hills Sky Bar - 14 min walk
Turkuazz Cafe&Restaurant - 5 min walk
Caribou COFFEE - 7 min walk
مطعم عمر التركي - 4 min walk
About this property
Spa & Hotel Terme
Enjoy your visit to Sarajevo with a stay at Spa & Hotel Terme. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or hydrotherapy. An indoor pool, a poolside bar and a health club are other highlights.
Languages
Bosnian, Croatian, English, French, German, Serbian, Slovenian
At a glance
Hotel size
219 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–9:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Playground
What to do
Ecotours nearby
Skiing nearby
Working away
24-hour business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Bike hire
Ski storage
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
An indoor pool
Full-service spa
Outdoor tennis court
Sauna
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Hospital bed available
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Dining
On-site venue – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Local area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 90.0 per day
Pool, spa, & gym (if applicable)
The spa is accessible for an extra charge
Children under 12 years old are not allowed in the spa without adult supervision
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Also known as
Spa Hotel Terme Sarajevo
Spa Hotel Terme
Spa Terme Sarajevo
Spa Terme
Spa & Hotel Terme Hotel
Spa & Hotel Terme Sarajevo
Spa & Hotel Terme Hotel Sarajevo
Frequently asked questions
Does Spa & Hotel Terme offer free cancellation for a full refund?
Yes, Spa & Hotel Terme does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Spa & Hotel Terme?
Yes, there's an indoor pool.
Are pets allowed at Spa & Hotel Terme?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Spa & Hotel Terme?
Yes, there's free self parking.
What are the check-in and check-out times at Spa & Hotel Terme?
Check-in start time: 2:00 PM; check-in end time: 3:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Spa & Hotel Terme and nearby?
Practise your swing on the tennis courts. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Spa & Hotel Terme also has a sauna and a health club, as well as a garden.
Are there restaurants at or near Spa & Hotel Terme?
Yes, there's an on-site restaurant that offers international cuisine and garden views.
Does Spa & Hotel Terme have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Spa & Hotel Terme like?
Spa & Hotel Terme is a short 7-minute drive from Sarajevo (SJJ-Sarajevo Intl.) and 5 minutes' walk from Ilidza Thermal Riviera.
Spa & Hotel Terme Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.8/10
Staff & service
6.2/10
Amenities
6.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
2/10 Poor
10 September 2024
Not INTERNATIONL standard
Very bad experience
Subhash
Subhash, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
6 September 2024
Worst hotel I have ever stayed at. Mainly because the whole places smelt so so so bad, it was just awful, I have never stayed anywhere that smelt that terrible, it made me feel sick and was hard to sleep.
timothy
timothy, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
11 August 2024
Honestly it was a nice place to stay, but they can really put some more effort keeping that place clean, to many spider webs and other bugs around and in the lobby, plus some dusting of wouldn't hurt too...
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
4 July 2024
This is not 4 star hotel , it's not worth what I paid for, there is only fancy entrance, rest is run down old property ,luck of maintenance, understaffed (employees are amazing)
Conclusion
False advertising hotel should be 2 🌟
Would I go back
NO
ZORAN
ZORAN, 2-night trip
Verified Expedia guest review
8/10 Very good
4 June 2024
Tony
Tony, 5-night trip
Verified Expedia guest review
6/10 Good
5 October 2023
Yaser
Yaser, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
23 August 2023
It was good but only the food menu for meals it was so local and not that tasty
omar
omar, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
20 August 2023
Very very bad l was planing for more Knight put I couldn't stay . The Hotel and the physiotherapy Very bad the staff Very rude and careless
HUSSAIN
HUSSAIN, 3-night family trip
Verified Expedia guest review
6/10 Good
1 August 2023
The bathrooms need to be updated as the tubs are too deep and the smaller rooms shower bed is too flimsy
Also, the faucet was spraying all over the place instead in the sink
TV was way too small for the room
Overall, I was not too happy as my room was downgraded to accommodate my dad’s limited ability to move and use the bathroom in the bigger room (hence deep tub) and was given a smaller room with no money back
I will not stay here again
Dzenan
Dzenan, 4-night trip
Verified Expedia guest review
4/10 Fair
14 May 2023
Love the staff! Everyone was professional, welcoming and helpful.
Hotel is old, tired, smells and feels like hospital.
Svjetlana
Svjetlana, 1-night trip
Verified Expedia guest review
6/10 Good
18 June 2022
Snjezana
Snjezana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 April 2022
Nedzad
Nedzad, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 October 2021
Matthias
Matthias, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
16 September 2021
Enjoyed a great therapeutic massage at the spa
Celeste
Celeste, 2-night romance trip
Verified Expedia guest review
2/10 Poor
9 September 2021
Horrible
It was a horrible experience for us. Temperature was 6 degree celcius outside we asked them to activate heating of the air conditioner they said that it is a normal weather for them and they can only activate during winter. We lived under our blankets for 3 days.
They are asking extra fee if you want thermal treatment as well. It is not included in the normal hotel booking.
Overall, the first 3 days of our bosnia trip was horrible. Thank you Terme for making this happened.
Onur
Onur, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
6 September 2021
Very close to beautiful parks, restorans, shopes, and captol city of Bosnia Sarajevo as well close to airport, on site SPA, hairstailst, physiotherapy, access to sweeming pool, gym!
SNJEZANA
SNJEZANA, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
1 September 2021
Close to everything.Friendly professional stuff.Clean rooms and good food
Merima
Merima, 10-night romance trip
Verified Expedia guest review
8/10 Very good
21 July 2021
Amina
Amina, 2-night trip
Verified Expedia guest review
8/10 Very good
27 February 2020
February visit for 1 night
Like many other during the winter season, the hotel was under repair works. I was hoping there would be a shop nearby that sells swimwear so I could visit the pool and spa area, but nothing of sort there. Perhaps best to stay there a few days & bring your own swim/gym wear. On the positive side, it’s close to the airport and shuttle bus was provided, beds are comfortable and it was relatively quiet.
Zeljka
Zeljka, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
9 September 2019
Verified traveller
4-night trip
Verified Expedia guest review
4/10 Fair
8 September 2019
The cleanliness wasn't great and fire escapes were blocked with old mattresses and furniture and dirty pots
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 September 2019
Very friendly staff and spectacular breakfast and very clean room.
CynthiaT
CynthiaT, 1-night romance trip
Verified Expedia guest review
8/10 Very good
27 June 2019
Overall nice place to stay. If you're seeking a spa treatment with health benefits this is the place.
The spa is based on sulphur springs, so you will have to tolerate occasional smell of sulphur. The smoking culture is still strong and there is an area inside the building on the first floor where people sit and smoke, so you will have to deal that as well. Internet connection nis good but coverage is choppy. If Your room happens to be in the area without Wi-Fi coverage, then you have to rely on local mobile network provider.
Staff is curtious and kind.
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
23 May 2019
Great location for relaxing. 45 minutes by tram to Old town Serajevo. Very helpful front desk staff.