Unfortunately, the shuttle to the hotel showed up almost an hour late. It was pretty hot waiting at the airport for our ride. Not a great start, ugh. After that, things got a lot better. Kind and helpful staff. Easy checkin/checkout. Nice room and the restaurant serves very good food. Note, we love to hike so the very steep hill getting to/from the hotel lobby was something we could handle. However, if you are not fit this could be a problem for you if you don't have a car.