2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010
What's nearby
Embassy of Mexico in Guatemala - 8 min walk - 0.7 km
U.S. Embassy in Guatemala - 10 min walk - 0.9 km
Oakland Mall - 13 min walk - 1.1 km
La Aurora Zoo - 19 min walk - 1.6 km
Paseo Cayala - 7 min drive - 7.0 km
Getting around
Guatemala City (GUA-La Aurora Intl.) - 14 min drive
Restaurants
San Martín - 2 min walk
TGI Fridays - 1 min walk
Tgi Friday's Avia - 1 min walk
McDonald's - 2 min walk
Applebee's - 1 min walk
About this property
Best Western Plus Hotel Stofella
At Best Western Plus Hotel Stofella, you'll be within a 10-minute drive of Paseo Cayala and La Aurora Zoo. Guests can visit the fitness centre for a workout or grab a bite to eat at Trattoria Veneciana, which serves Italian cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a garden. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
100 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children may not be eligible for complimentary breakfast
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GTQ 40 per night)
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Golfing
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Fitness centre
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
49-inch Smart TV
Premium digital channels
Home comfort
Air conditioning
Iron/ironing board
Window screens
Sleep well
Alarm clock
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free tea bags/instant coffee
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Trattoria Veneciana – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Parking
Self-parking costs GTQ 40 per night
Policies
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plus Hotel Stofella Guatemala City
Best Western Plus Hotel Stofella
Best Western Plus Stofella Guatemala City
Best Western Plus Stofella
BEST WESTERN PLUS Hotel Stofella Guatemala/Guatemala City
Best Western Guatemala City
Best Western Hotel Stofella
Best Western Stofella Hotel Guatemala City
Guatemala City Best Western
Hotel Stofella Guatemala
Plus Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel
Best Western Plus Hotel Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel Guatemala City
Frequently asked questions
Are pets allowed at Best Western Plus Hotel Stofella?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Best Western Plus Hotel Stofella?
Yes. Self-parking costs GTQ 40 per night.
What are the check-in and check-out times at Best Western Plus Hotel Stofella?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Best Western Plus Hotel Stofella and nearby?
Best Western Plus Hotel Stofella has a fitness centre and a garden.
Are there restaurants at or near Best Western Plus Hotel Stofella?
Yes, Trattoria Veneciana offers Italian cuisine.
What's the area around Best Western Plus Hotel Stofella like?
Best Western Plus Hotel Stofella is a short 19-minute walk from La Aurora Zoo and 2 minutes' walk from Avenida La Reforma. Travellers give top marks for the hotel's prime location.
Best Western Plus Hotel Stofella Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
7 October 2024
Michelle
Michelle, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Blanca luz
Blanca luz, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 September 2024
Great Hotel, great location, the price is really good. I will be back again. Recommended.
JORGE
JORGE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
Josue
Josue, 3-night trip
Verified Hotels.com guest review
4/10 Fair
6 September 2024
ariel
ariel, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
3 September 2024
Cuanso llegamos al hotel a las 11/30 pm nos indican que no teniamos habitacion por que habian sobrevendido el hotel
Imilce
Imilce, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Friendly staff.
CRISTIAN
CRISTIAN, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
The staff was very nice, the place is comfy and near to a lot of restaurants
Katherina
Katherina, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
Clean rooms and friendly staff
Glendy
Glendy, 1-night family trip
Verified Expedia guest review
2/10 Poor
14 August 2024
Tolentino
Tolentino, 1-night trip
Verified Expedia guest review
6/10 Good
12 August 2024
Miles
Miles, 1-night trip
Verified Expedia guest review
8/10 Very good
7 August 2024
The staff is grate, the price is reasonable
Andrés
Andrés, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 August 2024
Excelente atención del personal, bien situado y un montón de ofertas gastronómicas cerca del hotel. Precio justo.
Mauricio
Mauricio, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
My rooms was not ready at 3 pm . Next day housekeeping called me several time to make the service. She woke me up .
Lesner
Lesner, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
BARBARA
BARBARA, 1-night trip
Verified Travelocity guest review
6/10 Good
31 July 2024
Jesus Edilberto
Jesus Edilberto, 2-night trip
Verified Expedia guest review
8/10 Very good
31 July 2024
It was near a lots of stores and is family friendly.
Yashira Marie
Yashira Marie, 4-night family trip
Verified Expedia guest review
6/10 Good
30 July 2024
Angel
Angel, 1-night trip
Verified Expedia guest review
8/10 Very good
28 July 2024
Vivianette
Vivianette, 1-night trip
Verified Expedia guest review
6/10 Good
27 July 2024
The service staff seemed overwhelmed with the amount of guest's. The room for 3 was very small & cluster fobic, I asked for another room and was told they didnt have other rooms. Cleaning was inconveniently done in the evening after 5pm and we had to be requesting toiletries and bath towels. There were no tables in the mornings for breakfast on most days.
Mirna
Mirna, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
Vacaciones por la 10
La hospitalidad fue maravillosa. Aura la de limpieza excelente. Y una personalidad muy amable. El lugar estaba muy céntrico. Con varios restaurantes al rededor.
Irene
Irene, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Gandencio
Gandencio, 7-night trip
Verified Expedia guest review
8/10 Very good
22 July 2024
Good and convenient
Elvira
Elvira, 1-night romance trip
Verified Expedia guest review
8/10 Very good
20 July 2024
Una Experiencia Agridulce
Es un hotel bien ubicado, arquitectonicamente bonito, pero las habitaciones se quedaron en el tiempo, el aire acondicionado boto agua toda la estadía, mojando almohada y sabanas de la cama suplementaria.
El personal es muy amable y el desayuno estuvo bastante bien.