Platinum Aparthotel features a winery and puts you a short five-minute drive from Main Market Square. Guests looking for a bite to eat can visit HB, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. A snack bar/deli and 2 coffee shops/cafes are other highlights, and apartments offer nice touches such as rainfall showerheads and designer toiletries.
Languages
English, Polish, Russian, Ukranian
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
Property amenities
Internet
Free WiFi
Parking and transport
Self parking on site (PLN 60 per day)
Off-site parking within 328 ft (PLN 60 per day), from 5:00 AM to 9:00 PM
Street parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)
Family friendly
Children stay for free (see details)
Baby bath
Restaurants on site
HB
Empanaderia
Wesoła
Kitchenette
Fridge
Stovetop
Electric kettle
Cleaning supplies
Cookware/dishes/utensils
Free tea bags/instant coffee
Dining
Continental breakfast available for a fee daily 7:30 AM–11:30 AM: PLN 35-65 per person
2 restaurants and 2 coffee shops
Dining table
Snack bar/deli
Couples dining
Room service available
Bedrooms
Bed sheets provided
Rollaway/extra beds: PLN 100.0 per day
Bathrooms
Shower
Rainfall shower head
Hairdryer
Soap
Free toiletries
Shampoo
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable service
Laundry
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Pets
Service animals exempt from fees
Pet friendly
PLN 35 per pet per night
2 total pets
Welcoming cats and dogs only
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Cobblestone flooring in public areas
Hardwood flooring in room
No lifts
Smooth flooring in room
Tile flooring in public areas
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Iron/ironing board
Virtual front desk
Turndown service
Location highlights
Connected to a shopping centre
Near the boardwalk
Near the airport
Near a train station
In the city centre
In the historical district
On the Strip
Things to do
Winery on site
Shopping centre on site
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
Security system
General
15 rooms
3 floors
1 building
Built in 1882
Mediterranean architecture
Special features
Dining
HB – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Reservations are required.
Empanaderia – This bistro specialises in Mexican cuisine and serves brunch, lunch and light fare. A children's menu is available. Open daily.
Wesoła – This café specialises in local and international cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately PLN 35 to 65 per person
Airport shuttle service is offered for an extra charge of PLN 150 per vehicle (one-way. Maximum occupancy 2)
Local area shuttle service is offered for an extra charge
Late checkout can be arranged for an extra charge of PLN 40 (subject to availability)
Children & extra beds
Rollaway beds are available for PLN 100.0 per day
Guests must contact this property in advance to reserve cots/infant beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 35 per pet, per night
Parking
Self-parking costs PLN 60 per day
Parking is available nearby and costs PLN 60 per day (328 ft away; open 5:00 AM to 9:00 PM)
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October until 30 June.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Platinum Aparthotel Krakow
Platinum Aparthotel
Platinum Aparthotel Kraków
Platinum Aparthotel Aparthotel
Platinum Aparthotel Aparthotel Kraków
Frequently asked questions
Does Platinum Aparthotel offer free cancellation for a full refund?
Yes, Platinum Aparthotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Platinum Aparthotel?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of PLN 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Platinum Aparthotel?
Yes. Self-parking costs PLN 60 per day.
Is an airport shuttle service offered by Platinum Aparthotel?
Yes, an airport shuttle is available. The charge is PLN 150 per vehicle one-way.
What are the check-in and check-out times at Platinum Aparthotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of PLN 40 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Platinum Aparthotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Platinum Aparthotel also has a winery.
Are there restaurants at or near Platinum Aparthotel?
Yes, there are 2 on-site restaurants, featuring Italian cuisine.
Does Platinum Aparthotel have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and cookware.
What's the area around Platinum Aparthotel like?
Platinum Aparthotel is located on the Strip in Kraków City Centre, a short 17-minute walk from Main Market Square and 7 minutes' walk from Royal Road.
Platinum Aparthotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
7 July 2024
Everything was good!
Oleksandr
Oleksandr, 1-night family trip
Verified Expedia guest review
8/10 Very good
24 May 2024
Perfect for 1-2 nights. Close to the train and bus stations, easy check in, clear instructions, good communication,plenty of shops,cafes etc. around. My room wasn't very spacious but well equipped.
Anna
Anna, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 May 2024
nicole
nicole, 4-night trip
Verified Hotels.com guest review
2/10 Poor
22 May 2024
Jaideep
Jaideep, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 April 2024
Excellent and convenient location near the train station, galleria and Old Town ! Very nice variety of dining options. Thanks for the great hospitality!
Gregory
Gregory, 5-night trip
Verified Expedia guest review
8/10 Very good
6 April 2024
Long flight of stairs to get to 3rd floor with heavy lagage.No elevetor
Leonid
Leonid, 2-night trip
Verified Expedia guest review
8/10 Very good
21 February 2024
Rhys
Rhys, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 December 2023
Best place near the train station
The apartment was much bigger and better than I expected. Pictures somehow don't mirror how big the property is.
Full size refrigerator and oven, a lot of utensils, washing machine and even capsules for it - I found everything.
Anna
Anna, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
18 January 2023
The property was clean, spacious and warm. The bed was super comfortable. Perfect location with a 15 min walk into the old town and ten mins away from a supermarket. Tram stops nearby, though Krakow is very walkable so we never used transport. Property manager really helpful and allowed us to store our luggage due to having an evening flight on our last day. Definitely recommend.
Julie Anne
Verified Expedia guest review
8/10 Very good
14 August 2020
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2019
Christmas in Krakow.
Easy check in during the busy holidays. Also great customer service by the desk staff. I had to make some short trips around the city after my checkout and they allowed me to leave my luggage while I did. Extremely helpful!
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
2 November 2019
The property was very clean and we were made to feel welcome from the moment we arrived. On the down side there wasn’t a lift and it was very tiring walking up to the third floor after sightseeing around Kraków.
Verified traveller
3-night romance trip
Verified Expedia guest review
8/10 Very good
13 August 2019
No toiletries provided. The room was clean.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
28 June 2019
Staff was very kind and helpful. Only problem was that we got only one key to our 4 people room.
Verified traveller
4-night trip with friends
Verified Ebookers guest review
6/10 Good
24 June 2019
Close to old town. It was only 15 min walk to old town and some of the land marks.
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 June 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
14 May 2019
Spacious rooms with high ceilings, clean and good customer service as well. All good.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
14 May 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
13 May 2019
Nice location with friendly staff. Close to the old-town and bus as well as train station.
Verified traveller
2-night romance trip
Verified Hotels.com guest review
6/10 Good
11 May 2019
Disappointing but largely functional
We had a Junior suite. The pictures on the website didn't really reflect reality it looked much more like the basic room. While it was mostly clean and comfortable it felt very basic. The shower head was barely functional as it had not been descaled in ages ( I partly resolved this myself!) also the flow of cold water at the basin was a dribble. We were on the top floor which was quite a climb as there is no lift. Quite a few of the electric sockets/Switches both in the actual apartment and common spaces were loose and hanging out of the wall, which was dangerous.
John
John, 4-night romance trip
Verified Hotels.com guest review
8/10 Very good
4 May 2019
Ideal apartment
The apartment was clean and comfortable. The staff are friendly and very helpful. The location was great and just a short walk to the old town
Joanna
Joanna, 4-night romance trip
Verified Hotels.com guest review
8/10 Very good
9 April 2019
We had an amazing time in Kracow, the hotel was very well situated and very clean. The staff were very helpful and pleasant. We would recommend it fully.
Michael
Michael, 3-night romance trip
Verified Hotels.com guest review
8/10 Very good
5 April 2019
All is excellent and right next to the main train station. We would return here on our next visit, and this says it all!
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 April 2019
Marcin
Marcin, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 March 2019
The apartment was modern and clean, the apartments themselves were quiet and pleasant to spend time in. The phone provided in the room was a brilliant touch and very helpful.
The on going renovation works going on weren’t great to look at, but this was easily over seen by the impressive apartments.