Stayed 13 days. Park is beautiful but over touristed. The food was terrible and overpriced. The breakfast is average and not half as good as the neighboring resort in the park, which I also had the pleasure of staying at, but they had no more beach villas so I moved to an ocean villa in Plataran.
Plataran does not meet the standards of a 4 star resort. The bed was extremely hard, there was no real beach access and everything was really overpriced. The food in their dinner restaurant was salty and about the same as an American chain restaurant. I ate my dinners at the neighboring resort which I recommend. Most people in Plataran were traveling on cheap packages and seemed the type you might find on a cruise, this might be the reason they get such high marks from customers, they were not seasoned travelers.
The staff try to be nice but they are poorly trained and doting, they come off as being very disingenuous. The neighboring resort has a very well trained staff that seem have a better feel for western needs.
The coral around the resort is dead, the monkeys get very aggressive and I was close to being bitten in my villa.
This is not really an eco resort evidenced by the amount of plastic used, chlorine from the pools leaking into the ocean, fishing done all over the “non fishing” areas and people walking though the pool/bar area at low tide to collect clams etc.
Overall Plataran and was disappointing.