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Sheraton Grand Jakarta Gandaria City Hotel

5.0 star property
Luxury hotel with outdoor pool, connected to a shopping centre, near Gandaria City Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Jakarta Gandaria City Hotel

Lobby
Lift
Outdoor pool, free pool cabanas, pool loungers
1 bedroom, minibar, in-room safe, desk
City view from property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Free WiFi
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 9 meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
The price is RM582
RM704 total
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Separate bath and shower
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Separate bath and shower
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Grand Deluxe)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Grand Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Separate bath and shower
Rainfall showerhead
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed (Club Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Double Beds (Club Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Grand Deluxe, Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed (Grand Deluxe, Club Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Suite, 1 King Bed (Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Separate bedroom
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Grand Suite, Club Lounge Access)

Living room

Club Suite, 1 King Bed (Grand Suite, Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Separate bedroom
  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Jakarta Pondok Indah, an IHG Hotel

Pool
Spa
Airport transfer
Free parking
9.6 out of 10, Exceptional, (149)
The price is RM586
RM709 total
includes taxes & fees
5 Jan - 6 January 2025
InterContinental Jakarta Pondok Indah, an IHG Hotel
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About the area

Map
Jl. Sultan Iskandar Muda, Kebayoran Lama, Jakarta, Jakarta, 12240

What's nearby

  • Gandaria City Mall - 1 min walk
  • Blok M Square - 5 min drive
  • fX Sudirman Mall - 6 min drive
  • Balai Sidang Jakarta Convention Center - 7 min drive
  • Gelora Bung Karno Stadium - 8 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 37 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 45 min drive
  • Jakarta Palmerah Station - 6 min drive
  • Kuningan Station - 9 min drive
  • Jakarta Kebayoran Station - 17 min walk
  • Blok M MRT Station - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Warung Léko - ‬3 min walk
  • ‪Din Tai Fung - ‬3 min walk
  • ‪Chung Gi Wa 청기와 - ‬3 min walk
  • ‪Pizza é Birra - ‬6 min walk

About this property

Sheraton Grand Jakarta Gandaria City Hotel

At Sheraton Grand Jakarta Gandaria City Hotel, you'll be within a 10-minute drive of Blok M Square and Gelora Bung Karno Stadium. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a fitness centre, a children's pool and a terrace. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Indonesian, Korean

At a glance

Hotel size

  • 293 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Express check-out available
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference space (23390 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Golf caddy on-site
  • Golf cart on-site
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles
  • Thin carpet in room

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 288000 per person
  • Airport shuttle service is offered for an extra charge of IDR 490000 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 907500.0 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City
Sheraton Grand Gandaria City
Sheraton Jakarta Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel Hotel
Sheraton Grand Jakarta Gandaria City Hotel Jakarta
Sheraton Grand Jakarta Gandaria City Hotel Hotel Jakarta
Sheraton Grand Jakarta Gandaria City Hotel CHSE Certified

Frequently asked questions

Does Sheraton Grand Jakarta Gandaria City Hotel offer free cancellation for a full refund?
Yes, Sheraton Grand Jakarta Gandaria City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Grand Jakarta Gandaria City Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sheraton Grand Jakarta Gandaria City Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Grand Jakarta Gandaria City Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Sheraton Grand Jakarta Gandaria City Hotel?
Yes, an airport shuttle is available. The charge is IDR 490000 per vehicle one-way.
What are the check-in and check-out times at Sheraton Grand Jakarta Gandaria City Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Express check-out is available.
What is there to do at Sheraton Grand Jakarta Gandaria City Hotel and nearby?
Sheraton Grand Jakarta Gandaria City Hotel has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Sheraton Grand Jakarta Gandaria City Hotel?
Yes, there's an on-site restaurant.
What's the area around Sheraton Grand Jakarta Gandaria City Hotel like?
Sheraton Grand Jakarta Gandaria City Hotel is located a short 1-minute walk from Gandaria City Mall.

Sheraton Grand Jakarta Gandaria City Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Philip, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel in a great location. Staff were friendly. The rooms were clean, spacious and comfortable.
Aislinn, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Good overall
link to mall door closed at 10pm. Traffic is bad as usual in Jakarta so no difference to this location. Room and bed is comfortable. small neg: Bedroom slippers are lousy quality for 5 stars hotel. Breakfast has great selections and staffs and very helpful everywhere including door, front desk, dinning & security too.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and Comfortable
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Marcus, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rainy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely amazing place to stay in Jakarta!
Hamaad, 11-night romance trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My favourite hotel in Jakarta. Staff are happy and helpful, and rooms are well appointed and clean. The breakfast is fantastic.
David, 3-night trip
Verified Expedia guest review

10/10 Exceptional

One of the best hotels I have ever stayed at. Service was fabulous. They actually care about their customers.
Douglas, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Meetul Bhupendrabhai, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is my 2nd stay in a month - 6 nights. As before, the staff are incredible - every single person is smiling, helpful and goes out of their way to make you feel welcome - its the small details that matter because in reality most big chains have nice hotels so it comes down to the people and how they make you feel - the housemaids could see I was using all my water so left extra with lovely handwritten notes - when I asked for extended check out (an extra hour) it was given without any fuss - I asked for items at breakfast and the chefs went out of their way to bring them even though I wasnt demanding them, just enquiring if possible. I also visited the spa twice and had 2 amazing massages from Nita and YuYun - both out of this world, amazing technique and lots of small details that make it memorable - its typical of how the whole hotel operates. As before, I have stayed in 100s of hotels for work and vacation and this hotel stands out. Lots of hotels have 1 or 2 people that make you feel special, here it is every single person. Highly recommended I will be back for sure
clive, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I have stayed in 100s of hotels over 30 Years of travel and many feel the same however this Sheraton is remarkable - every single interaction is kind and positive the staff go out of their way to help - from remembering my name as I leave the breakfast room, to cooking special food for my autistic son who has.a restricted diet to leaving personalised notes From room cleaning . Incredible levels of service
clive, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent rooms and outstanding service. Hotel staff are a credit to their industry
Brian, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kelvin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best bed during my stay in Jakarta!
As expected from sheraton hotels, the beds are great and even the hotel has the best amenities in the room! On top of that, this is grand sheraton. I havent seen many of sheraton grand in the world but it happened to be in Jakarta, so here’s my ticket for luxury weekend! The hotel also has great facilities for family staycation. I wish i can bring my family on my next stay at The Sheraton Grand Gandaria City!
Yohanes, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Stay was ok, however was disappointed by how late my room was cleaned up. The houskeeping only came at around 4pm in the afternoon, after I came back to my room from my morning meetings outside of the hotel.
Jeremy, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 2-night business trip
Verified Hotels.com guest review

6/10 Good

I will give them 4 star not 5
Yousef, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is the BEST hotel in Jakarta! Trust me, I have stayed at many of them. Staff is amazing, clean, professional, AMAZING buffet. Everything is right here!
8-night business trip
Verified Expedia guest review

10/10 Exceptional

Awesome
5-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review