4/10 Fair
Jan 29, 2024
Cheap, but beware
Hotel stay was cheap, location was decent, room was large, and there was parking.
The bathroom tile was covered in black mold, so the girl at the front desk told us we could change rooms the next day, but made no mention of how to do so. She saw me the next day and said because we didn't check out of our room at 11 am that we couldn't move rooms, so we ended up staying another night in the same room.
Next day, she says we can change our room, but we need to pack up all of our things by 11 am and can leave our bags at the front reception, but we won't be able to check in to a new room until 3 pm.
We rushed our morning to come back to pack up, but then I noticed a sign that said the front desk was unattended until 3 pm, so I didn't feel comfortable just leaving our bags unattended.
We lugged our stuff around in our car rental until we got back at 4 pm to check in. She was there and quickly gave me a new room key.
We should have just stayed in the original room. The new room's bathroom was more disgusting than the original room. The tile was falling off the wall and there was mold.
We decided it wasn't worth saying anything again because it was our last night.
The next morning around 10:15 am, we were finishing packing up and getting dressed. We said we weren't ready, but the cleaning lady flung the door open. I was standing in my bra, and she didn't just close the door. She moved it to a crack open and kept taking to us. I couldn't believe what was happening.
Verified traveler
3-night trip
Verified Hotels.com guest review
