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Urban Alley Hotel

3.0 star property
Hotel with restaurant, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urban Alley Hotel

Exterior
Minibar, in-room safe, desk, iron/ironing board
Lobby
Food court
32-inch LCD TV with cable channels, TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
Feel at home
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

Minibar, in-room safe, desk, iron/ironing board

Family Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Triple Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
26 Hoi Vu Street, Hoan Kiem District, Hanoi, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 9 min walk - 0.8 km
  • Hanoi Old Town Night Market - 11 min walk - 1.0 km
  • Hoan Kiem Lake - 13 min walk - 1.1 km
  • Quan Chuong Gate - 17 min walk - 1.5 km
  • Hanoi Opera House - 20 min walk - 1.7 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive
  • Hanoi Railway Station - 10 min walk
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Long Bien Station - 20 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬2 min walk
  • ‪Miến lươn - Bánh cuốn nóng - ‬2 min walk
  • ‪Cơm tấm Thủy Linh - ‬2 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Urban Alley Hotel

Urban Alley Hotel offers a great location, putting you within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are within a 15-minute walk.

Languages

English, Vietnamese

At a glance

Hotel size

  • 20 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: noon
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 300000.0 per day

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Urban Alley Hotel Hanoi
Urban Alley Hotel
Urban Alley Hanoi
Urban Alley Hotel Hotel
Urban Alley Hotel Hanoi
Urban Alley Hotel Hotel Hanoi

Frequently asked questions

Does Urban Alley Hotel offer free cancellation for a full refund?
Yes, Urban Alley Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Urban Alley Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Urban Alley Hotel?
Sorry, there's no on-site parking at Urban Alley Hotel.
Is an airport shuttle service offered by Urban Alley Hotel?
Yes, an airport shuttle is available. The charge is USD 18 per vehicle one way.
What are the check-in and check-out times at Urban Alley Hotel?
Check-in start time: 2 PM; check-in end time: noon. Check-out time is 11:30 AM.
What is there to do at Urban Alley Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Urban Alley Hotel?
Yes, there's an on-site restaurant.
What's the area around Urban Alley Hotel like?
Urban Alley Hotel is a short 13-minute walk from Hoan Kiem Lake and 9 minutes' walk from St. Joseph's Cathedral of Hanoi.

Urban Alley Hotel Reviews

Reviews

8.8

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Tyrone Edward, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The bed was good size, but it appeared that some springs on the bed were pushing up on my back.
Keith, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, easy to walk around the city, nearby is a beautiful lake with nice walking area, great night market. The staff at the location is very knowledgeable about the local tours and are very helpful.
Samuel, 4-night trip
Verified Expedia guest review

8/10 Very good

Experience a one-hour blackout and noisy AC but staff quickly fixed the issues.
Loi, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff, clean, within walking distance of everything you need or want!
Carter, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Richard, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alexandre, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Damian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great and Quiet Centrally-Located Hotel
This is the second time I've stayed at Urban Alley, and it was just as great as the first time. I really like that it's in a quiet but nice alley off a major road. It's easy walking distance to Hoan Kiem Lake as well as many great restaurants and cafes. The breakfast was super tasty and the staff very kind. Also maybe one of my favorite things about this hotel is the furniture in the room is all solid wood with wood flooring. It feels warm and inviting.
Sarah K, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good place to stay at
Good location, in an calm part of old town. Close to many good eating places. And very helpful and friendly crew!
Torbjörn, 8-night family trip
Verified Hotels.com guest review

4/10 Fair

Bath room need attention . The bath curtain has mold. This should be replaced. It is just cost a few dollars. Bath towels are very old and should be replaced. It seem like the owner of the hotel is not doing a good job at keeping the hotel looked attractive for sustaining business for a long time.
carl, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

4/10 Fair

In a nice alley but there are loud disco music 50 ft away from hotel Hotel need major renovation and in breakfast time. Is not buffet style but order off menu One feel like Oliver if you try to order item “May I had some more sir” They are not please to accommodate for order more Bathroom and window are dirty. My shower curtain rod was almost came off from the wall Hot water maker got stain inside Not worth to stay
6-night trip
Verified Orbitz guest review

8/10 Very good

8-night trip
Verified Expedia guest review

6/10 Good

Room is big and lots of light thanks to nice windows! Location is good. Breakfast is fine. However the safe in the room is broken. The TV has poor sound and picture quality. The bathroom wall is going to deteriorate, paint falling off - all these things should be repaired or replaced
5-night family trip
Verified Hotels.com guest review

8/10 Very good

Andy, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff and hotel
Amazing hotel and staff
Mathew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Can’t fault it
Can’t fault this hotel, staff are really friendly and the breakfast is cooked to order, the room is big, clean, the shower is great and the sit works.
Mathew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were excellent and arranged our transfers efficiently. Would definitely stay again.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The place was quiet, comfortable and i was given an upgraded room. Breakfast was nice and delicious. Thanks for the great service
3-night trip
Verified Expedia guest review

8/10 Very good

Got off to a rough beginning--air conditioner did not work in our room, and they had no other rooms with two beds. However, the staff was very good, found us a room with a good air conditioner and put in an extra bed. It was comfortable enough that we did not change rooms even when they had a standard double-bed room.
Robert, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

ハード面は良いとは言えませんが、スタッフの皆さんの対応は素晴らしく、朝食もとてもおいしくて快適な滞在でした。
YU, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely staff, great breakfast and really nice room, we were lucky enough to be upgraded!
Patricia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel was excellent! Clean, convenient and friendly staff. We asked for breakfast earlier because we had an early flight and they were accommodating. Would definitely reccommend this place.
Dolly, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff were very friendly and professional. The day before we left, they arranged a private car ride for us back to the airport. I don’t know how we would have flagged a taxi down in the street so that was very nice! The hotel room was very spacious and very clean. It almost looked like a room inside a person’s home. There was plenty of consistent hot water for us for showering, and they provided all the amenities we needed. The hotel is located on a smaller street so it is quiet at night, which is perfect for light sleepers. Another perk is that it’s still walking distance to the center of Old Town where all the stores and restaurants are! Just the perfect location! Overall, I think this place is a great bargain for those of you who are looking for a place to stay in Hanoi! We will definitely stay here on our next visit to Hanoi!
2-night trip
Verified Expedia guest review