8/10 Sangat Baik
6 Februari 2025
Gorgeous hotel with a few problems
The hotel is absolutely gorgeous, with stylish modern decor, spacious rooms, tall ceilings, abundance of Molton Brown products, unlimited bottled water and a complementary basket of fruit on arrival. Hotel location is very central, yet on a quiet street. All the staff are lovely, very friendly and polite.
However, I did encounter a few issues:
1. There is a very strong damp smell in the lobby and the room. Defusers that have been added do not mask this.
2. Towels are green-blue egg shade, making it seem like they have been washed with something blue-green and the colour run
3. The scent of the towels is extremely overpowering, as if they have been washed on a short cycle and detergent/conditioner wasn't rinsed out properly
4. Bed linen is polyester and so is the bed protector - be ready of a sweety night every night of your stay
5. Toilet in my room wasn't flushing paper properly
6. As with most hotels, the lighting is terrible. Not enough light by the mirror or at the desk
Diana
Diana, perjalanan 5 malam
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