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Hotel Garden Queen

3.0 star property
Lakefront hotel with spa, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Garden Queen

Exterior
Interior
Exterior
Interior
Premium bedding, minibar, in-room safe, individually decorated

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Spa
  • Free breakfast
  • Air conditioning
  • Laundry facilities
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Full-service spa
  • 24-hour room service
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Free cots/infant beds
  • Cookware, dishware and utensils
  • Private hot tub
  • Separate dining area
  • Living room
  • Premium TV channels

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double or Twin Room, City View, Lakeside

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room, City View, Lakeside

Highlights

Balcony
Garden
Separate dining area
Soundproofed
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Signature Room

Premium bedding, minibar, in-room safe, individually decorated

Signature Room

Highlights

Balcony
Garden
Separate dining area
Soundproofed
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
  • 30 sq m
  • City view
  • Sleeps 3
  • 4 King Beds and 8 Large Single Beds

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About the area

Map
65 Hang Bac Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Quan Chuong Gate - 6 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 11 min walk - 1.0 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Long Bien Station - 11 min walk
  • Hanoi Railway Station - 22 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Bancông Cafe & Restaurant - ‬1 min walk
  • ‪chè 95 hàng Bạc - ‬1 min walk
  • ‪Chè Ngon - Trôi Tàu - ‬1 min walk
  • ‪Quán Ốc Vi Sài Gòn - ‬3 min walk
  • ‪Trà Chanh Tạ Hiền - ‬1 min walk

About this property

Hotel Garden Queen

When you stay at Hotel Garden Queen, you'll be in a fantastic location, only a five-minute walk from Hanoi Old Town Night Market and Hoan Kiem Lake. Guests can be pampered with massages at the spa. Other highlights include a terrace and a garden.

Languages

English

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: anytime
    • Express check-in available
    • Minimum check-in age – 12
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your passport after booking
    • A virtual front desk provides assistance to guests
    • Guests are required to download the property's WhatsApp, Zalo, Viber, Telegram mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 12
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–9:30 AM
  • Hosted evening meals available for a surcharge (reservations required)
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Virtual front desk

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa

Accessibility

  • Wheelchair-accessible path of travel
  • Accessible airport shuttle
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private indoor hot tub
  • Balcony
  • Garden
  • Fireplace
  • Individually decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Freezer
  • Stovetop
  • Oven
  • Rice cooker
  • Griddle
  • Toaster
  • Cookware, dishes and utensils
  • Blender
  • Coffee grinder
  • Lobster/crab pot
  • Spices
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zen Spa. Services include massages. The spa is equipped with a hot tub. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20.00 per vehicle (one-way. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge
  • Hosted evening meal costs USD 15

Children & extra beds

  • Rollaway beds are available for USD 150000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards.

Also known as

Hotel Garden Queen Hanoi
Hotel Garden Queen
Garden Queen Hanoi
Hotel Garden Queen Hotel
Hotel Garden Queen Hanoi
Hotel Garden Queen Hotel Hanoi

Frequently asked questions

Does Hotel Garden Queen offer free cancellation for a full refund?
Yes, Hotel Garden Queen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Garden Queen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Garden Queen?
Sorry, there's no on-site parking at Hotel Garden Queen.
Is an airport shuttle service offered by Hotel Garden Queen?
Yes, an airport shuttle is available. The charge is USD 20.00 per vehicle one-way.
What are the check-in and check-out times at Hotel Garden Queen?
Check-in start time: noon; check-in end time: anytime. Check-out time is noon. Express check-in is available.
What is there to do at Hotel Garden Queen and nearby?
Hotel Garden Queen has a spa and a garden.
Does Hotel Garden Queen have rooms with private hot tubs?
Yes, each room has a indoor private hot tub.
Does Hotel Garden Queen have any outdoor private spaces?
Yes, every room features a balcony and a garden.
What's the area around Hotel Garden Queen like?
Hotel Garden Queen is in Old Quarter, a short 3-minute walk from Hanoi Old Town Night Market and 5 minutes' walk from Hoan Kiem Lake.

Hotel Garden Queen Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very good

had to pay twice
Garden Queen doesn't accept funding hotels.com As a result I had to "PAY AGAIN" to stay, and they wouldn't accept c cards for payment. Only cash. Early days, but Im still waiting on a refund. Fingers crossed . Apart from that it was a pleasant stay. The rooftop garden is an awesome getaway. The rooms are airy and comfortable with their own balcony.
Marcus, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Words cannot express how accommodating Brian was. He anticipated out every need, scheduled tours, advised on best restaurants, handled everything for us. He took time out of his day to share a cup of coffee with us and tell us about his life. Absolutely love this place and Brian. We will be back!
Verified Expedia guest review

10/10 Exceptional

Ultra cool
If you appreciate uniqueness this place is for you. I stayed here many years ago and happy to report it’s still in good condition and still staffed by the same lovely people. If you’re uptight about everything working perfectly maybe this isn’t the place for you, but it’s one of the coolest hotels i’ve ever stayed at.
5-night trip
Verified Hotels.com guest review

6/10 Good

Excellent position in the old town. Helpful staff. Problem with our shower - water only just lukewarm.
4-night romance trip
Verified Expedia guest review

4/10 Fair

Unhygienic, ants, dusty, chicken and cats kept in the property.
1-night family trip
Verified Expedia guest review

8/10 Very good

cozy and charming
charming old building made into the hotel with welcoming lobby as if entering into a different space from the busy street across the interior bridge with a small fish pond. rooms small and cozy, clean and comfortable beds. have and elevator - nice bonus for old-town building.
Zhanna, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

A small, cozy hotel, with character that feels more like a guesthouse than a typical hotel. From the lobby's cat and bridge over the fish pond, to the signed portrait of Thich That Han, to ancient motorbikes that adorn each floor's landing, The Queen reflects the personality of its owner and feels like a guest house, rather than a modern hotel. Its a throwback to the era before corporate standardization, hospitality degrees and muzac. Located in the heart of Old Hanoi, iy has become my go-to spot,, though my company would happily put in any of the major hotel facilities.
Dan, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Good hotel and super helpful people
One of the nicest hotels in the old quartier!
Verified Hotels.com guest review

2/10 Poor

Old quarter
Great location but could not recommend this hotel. The room was not clean and bathroom was very tired. The floor flooded when using the shower (over the bath) and the toilet blocked. Had to move to another hotel after one night, although paid for 4 upfront (did not get any refund). The irony was that the hotel we went to around the corner was much better and cheaper! There are plenty of local hotels who will negotiate on their prices, so I suggest not booking anything in advance and looking around the Old Quarter when you arrive.
Verified Hotels.com guest review

6/10 Good

Convenient location.
This hotel is in a great location, in the middle of exciting Hanoi, right near the lake in town and the shopping area. We were able to walk everywhere we wished. Although it is on a busy street, the rooms sit back from the street and were relatively quiet. The hotel itself is a bit aging, but they try to make it comfortable - Air conditioning, modern sink and toilet, comfortable bed, new elevator, clean. Breakfast was fine. They have a number of antique motorcycles and motor bikes displayed around the hotel. Well worth the price and the front desk was very helpful. They have a travel agency right in the hotel, which has high ratings.
Verified Expedia guest review

10/10 Exceptional

Sinquin, 1-night trip
Verified Expedia guest review

8/10 Very good

Leckeres vietnamesisches Frühstück, Segr gute Infos für Touren, gute zentrale Lage in der Altstadt. Es hat uns trotz Strassenlärm super gefallen.
Sigrid, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

For spending time at hotel
Good service hotel. The reception so friendly...
Minh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super Service, Help for taxi with cheap price breakfast, fine fruits and coffee
Markus, 3-night trip
Verified Ebookers guest review

4/10 Fair

Kakerlake im Bad überdeckt alles andere
Hotel ist sehr dunkel eingerichtet, die Mitarbeiter sprechen nicht mal Brocken Englisch. Als dann eine riesige Kakerlake unter der badewanne hervor kam, war’s vorbei und wir haben die anderen Nächte storniert. Es gibt viele bessere Hotels in Hanoi
Steffi, 1-night trip
Verified Expedia guest review

6/10 Good

Centralt budgethotell
Prisvärt lågbudgethotell med bra personal mitt i myllret i hanoi old quarter.
Verified Hotels.com guest review

10/10 Exceptional

Bien placé et charmant
Parfait pour mes 3 jours de travail. Situé à proximité de bon restaurant pour tous les budget et de nombreux marché en tout genre. Circulation en voiture un peut difficile, donc rester à pied ou en moto. Le cadre intérieur remplit de vielles mobilette. Coins petit-déj convivial comme chez maison d'hautes, on y mange tous à la même grande table. Personnel serviable et accueillant. Si vous aimez les rues qui grouille, c'est la bonne adresse.
Verified Hotels.com guest review

6/10 Good

가성비가 적당합니다.
Verified Hotels.com guest review