5ta Avenida esquina Calle 32, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 1 min walk - 0.1 km
Mamitas Beach - 5 min walk - 0.5 km
Playa del Carmen Main Beach - 5 min walk - 0.5 km
Quinta Alegría Shopping Mall - 6 min walk - 0.5 km
Central Square - 14 min walk - 1.2 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.7 km
Restaurants
Starbucks - 1 min walk
Chez Céline - 1 min walk
La Bodeguita del Medio - 1 min walk
El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - 1 min walk
Ah Cacao Chocolate Café - 1 min walk
About this property
Live Aqua Boutique Resort Playa del Carmen
Live Aqua Boutique Resort Playa del Carmen offers a great location, putting you within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can be pampered with spa services at the spa, and El Mural, one of 4 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre.
All-inclusive
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)
Lessons/classes/games
Cooking
Dancing
Entertainment
On-site entertainment and activities
On-site live performances
Languages
English, Spanish
At a glance
Hotel size
60 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Caters to adults only
No stag or hen parties
Property amenities
Food and drink
4 restaurants
Bar/lounge
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
What to do
Beach nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Terrace
Library
Fitness centre
An outdoor pool
Full-service spa
Accessibility
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Turndown service
Premium bedding
Free rollaway/extra bed
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Feel Sense Spa. The spa is open daily.
Dining
El Mural – This restaurant specialises in international cuisine and serves breakfast and dinner.
Chefs Kitchen – This restaurant specialises in fish & chips and serves breakfast and dinner. Open daily.
Coffe and Deli Bar – This coffee shop specialises in international cuisine and serves breakfast and lunch. Open daily.
Sushi and Tapas – This restaurant specialises in sushi and only serves lunch. Open daily.
The Bar – On-site bar. Open daily.
Fees & policies
Refundable deposits
Breakage deposit: USD 20.00 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.96 per accommodation, per night
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
On-site parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Lat20 Live Aqua All Inclusive Adults Playa del Carmen
Lat20 Live Aqua All Inclusive Adults
Live Aqua Boutique Resort Playa Carmen All Inclusive
Live Aqua Boutique Resort All Inclusive
Live Aqua Boutique Playa Carmen
Live Aqua Boutique
Lat20 by Live Aqua All Inclusive Adults only
Live Aqua Carmen Carmen
Live Aqua Boutique Resort Playa del Carmen Hotel
Live Aqua Boutique Resort Playa del Carmen All inclusive
Live Aqua Boutique Resort Playa del Carmen Playa del Carmen
Frequently asked questions
Does Live Aqua Boutique Resort Playa del Carmen offer free cancellation for a full refund?
Yes, Live Aqua Boutique Resort Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Live Aqua Boutique Resort Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at Live Aqua Boutique Resort Playa del Carmen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Live Aqua Boutique Resort Playa del Carmen?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Live Aqua Boutique Resort Playa del Carmen?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Live Aqua Boutique Resort Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (14-min walk) is nearby.
What is there to do at Live Aqua Boutique Resort Playa del Carmen and nearby?
Live Aqua Boutique Resort Playa del Carmen has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Live Aqua Boutique Resort Playa del Carmen?
Yes, there are 4 on-site restaurants, featuring international cuisine.
What's the area around Live Aqua Boutique Resort Playa del Carmen like?
Live Aqua Boutique Resort Playa del Carmen is in Downtown Playa del Carmen, a short 5-minute walk from Playa del Carmen Main Beach and 5 minutes' walk from Mamitas Beach.
Live Aqua Boutique Resort Playa del Carmen Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
2 November 2021
Joshua
Joshua, 6-night trip
Verified Expedia guest review
10/10 Exceptional
19 March 2021
When I visited there was construction going on at one of the restaurants but what was still open was very nice. The pool was shallow so it’s mostly for decoration. We had a great time there and really enjoyed the rooftop bar/lounge area.
Verified traveller
4-night trip with friends
Verified Travelocity guest review
10/10 Exceptional
28 August 2020
Excelente lugar, excelente servicio, las personas muy amables. Salíamos muy temprano y siempre nos tenían lista nuestra loncherita :).
CarolinaRamos
CarolinaRamos, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 August 2020
Amazing resort! Super clean and staff was nice. Food was not bad but the rooftop one was great.
Specially, shampoo and conditioner were perfect! I was so sad its impossible to buy them in Canada. Must visit here again when Covid-19 will be gone
Gemma
Gemma, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 May 2020
I took my husband for his birthday in January 2020 and I must say that the hotel was beautiful, food delicious and the rooftop lounge/bar was excellent. The staff was amazing especially David and Angel as well as another fellow that was on the rooftop. My husband enjoyed himself and we will definitely come back again and recommend this hotel.
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 March 2020
Very clean and service was great. Workers are so nice.
Chris
Chris, 3-night romance trip
Verified Expedia guest review
8/10 Very good
16 March 2020
Staff is still the most valuable asset of this property Right on 5 av Very clean Only neg bed linens pool towels bath towels pool beds need updating
Robert
Robert, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
15 March 2020
Modern, friendly staff, great pool, high end alcohol, bottle beer, excellent lunches (sushi, nigiri, tuna, tostadas)
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 March 2020
Verified traveller
11-night trip
Verified Expedia guest review
10/10 Exceptional
13 March 2020
I loved my stay here at Live Aqua. It was the first time I had ever been to an all-inclusive hotel but it definitely set my bar very high. The staff was exceptional they tended to my every need any time of day or night. The food was delicious and different every night. I wanted to stay here forever!!
Filipa
Filipa, 4-night romance trip
Verified Expedia guest review
8/10 Very good
12 March 2020
Nice hotel with great staff. Staff is always willing to help you out with whatever you need. Food in the hotel is good for an all inclusive. Would definitely stay again.
Trip
Trip, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
6 March 2020
wren
wren, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 March 2020
I cant say enough about this place! A block from 5th ave, a block from the beach, amazing service with a smile, amazing food, amazing rooms, comfy beds... you would be missing out if you dont stay here! Thank you Live Aqua for an amazing time! I will see you again!!!!
Sherri Satvat
Sherri Satvat, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 March 2020
Verified traveller
6-night trip
Verified Expedia guest review
10/10 Exceptional
28 February 2020
Beautiful hotel! Staff were very helpful and overall amazing stay.
Alyssa
Alyssa, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 February 2020
Live Aqua is a small "boutique resort" in Playa del Carmen....All Inclusive...Adults Only !!! The rooms are lovely & immaculate. The staff can't do enough for you. The food is really really good.The roof top pool,bar & restaurant are so beautiful and relaxing.!!
We have been to Live Aqua 8 times and will continue to return.
Love it !!!
Ginny
Ginny, 7-night romance trip
Verified Expedia guest review
8/10 Very good
26 February 2020
The property is clean and is located in the middle of 5th Avenue. There is a lot of night life and restaurants around. The staff were really friendly and helpful, especially Frank, Fernando and Epi.
The rooftop bar, pool and sushi bar was amazing. The only negative is the food. There was nothing spectacular about the meal and it was always the same thing and food was always cold.
Carleen
Carleen, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 February 2020
Cynthia
Cynthia, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 February 2020
The location was amazing as well as all of the staff at the resort. We felt well taken care of in every way.
Sharon
Sharon, 7-night romance trip
Verified Expedia guest review
8/10 Very good
19 February 2020
Verified traveller
5-night trip
Verified Expedia guest review
2/10 Poor
18 February 2020
We have many problems with the services, food problems, room services terrible
Verified traveller
2-night trip with friends
Verified Expedia guest review
6/10 Good
18 February 2020
Bianca M
Bianca M, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 February 2020
Everyone was so nice and very happy to see that you were enjoying yourself! I love this place so much and so does my girlfriend! Pedro who works upstairs and downstairs is the most genuine person there ! Will be back ASAP !!
Rey
Rey, 3-night trip
Verified Expedia guest review
6/10 Good
15 February 2020
Property and staff were great, but the food needs much improvement. Flavors were dull and food wasn’t seasoned. After a few disappointing meals, we ate out for the bulk of our stay. Upsetting, since it’s all-inclusive, but there are many great options close by.
Verified traveller
2-night romance trip
Verified Expedia guest review
8/10 Very good
14 February 2020
The staff that works there is excellent and always willing and do help out any way they can! However, by the pool we found it to be under staffed so the one person who was there was working there ass off to help. So at times it took a bit to get what you ordered.