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El Muelle Hotel Boutique

3.0 star property
Experience seamless convenience at this charming boutique hotel where you can unwind after planning your next adventure.

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Photo gallery for El Muelle Hotel Boutique

Staircase
Premium bedding, in-room safe, soundproofing, free cots/infant beds
Exterior
Property entrance
Reception
In the heart of Cartagena, El Muelle Hotel Boutique offers a warm welcome with breakfast buffet and in-room WiFi. Unwind with express check-out and check-in, or seek assistance from the 24-hour front desk to plan your day. Guests rave about their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • 24/7 front desk
  • Free breakfast
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • Daily housekeeping
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Daily housekeeping
  • Premium bedding
  • Free self-parking

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Premium bedding, in-room safe, soundproofing, free cots/infant beds

Double Room

Highlights

Soundproofed
Free cots/infant beds
Premium bedding
Private bathroom
Hairdryer
Daily housekeeping
In-room safe
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Premium bedding, in-room safe, soundproofing, free cots/infant beds

Twin Room

Highlights

Soundproofed
Free cots/infant beds
Premium bedding
Private bathroom
Hairdryer
Daily housekeeping
In-room safe
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

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Hotel Costaustralis

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 465 reviews
The price is RM1,149
RM1,149 total
includes taxes & fees
23 Feb - 24 Feb
Hotel Costaustralis

About the area

Map
Manuel Bulnes 37, Natales, Patagonia, 6160000

What's nearby

  • Costanera - 2 min walk
  • Puerto Natales Casino - 7 min walk
  • Plaza de Armas - 8 min walk
  • Cueva del Milodon - 13 min walk
  • Mirador Cerro Dorotea - 19 min walk

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.9 miles/181.7 km

Restaurants

  • ‪La Disquería Natales - ‬6 min walk
  • ‪El Bote - ‬5 min walk
  • ‪Pampa Restobar - ‬5 min walk
  • ‪Masay Pizza & Sandwich - ‬6 min walk
  • ‪Cafe Kau - ‬8 min walk

About this property

El Muelle Hotel Boutique

El Muelle Hotel Boutique is a great choice for a stay in Natales. Free perks include WiFi, self-parking and buffet breakfast available daily.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property
    • No alcohol allowed on site
    • No stag or hen parties

Property amenities

Food and drink

  • Free buffet breakfast each morning

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Built in 2015

Room amenities

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.

Also known as

El Muelle Hotel Boutique Puerto Natales
El Muelle Hotel Boutique
El Muelle Boutique Puerto Natales
El Muelle Boutique
El Muelle Hotel Boutique Puerto Natales, Aisen Region, Chile
El Muelle Hotel Boutique Hotel
El Muelle Hotel Boutique Natales
El Muelle Hotel Boutique Hotel Natales

Frequently asked questions

Does El Muelle Hotel Boutique offer free cancellation for a full refund?

Yes, El Muelle Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at El Muelle Hotel Boutique?

Sorry, pets aren't allowed.

Is parking offered on site at El Muelle Hotel Boutique?

Yes, there's free self parking.

What are the check-in and check-out times at El Muelle Hotel Boutique?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at El Muelle Hotel Boutique?

No, this hotel doesn't have a casino, but Puerto Natales Casino (7-min walk) is nearby.

What's the area around El Muelle Hotel Boutique like?

El Muelle Hotel Boutique is a short 7-minute walk from Puerto Natales Casino and 8 minutes' walk from Plaza de Armas.

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El Muelle Hotel Boutique Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Sehr nettes Personal, Zimmer sauber und groß, Frühstück etwas spartanisch, insgesamt empfehlenswerte Unterkunft und Lage
Jörg, 2-night trip

10/10 Exceptional

Boa localização, instalações modernas, embora o banheiro seja pequeno. O hotel é charmoso e simples, mas o que faz a diferença é a simpatia dos funcionários. Para a região o custo benefício é muito bom.
3-night trip

8/10 Very good

Simple pleasant hotel.
Simple pleasant hotel. A warm atmosphere.
Rina, 1-night trip

10/10 Exceptional

Que hotel
Excelente atención , muy desayuno , limpio, luminoso , camas comodas
MARIA, 2-night trip

6/10 Good

Marcos V G, 1-night trip

8/10 Very good

Conforto e sustentabilidade.
Ótima cama e localizado a poucas quadras do comércio e serviços turísticos e quase ao lado da Costanera.
Aproveitamento sustentável de peças utilitárias e decorativas nesta mesa onde é servido o desayuno.
Hilda Maria, 4-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Staff was great and accommodating. They spoke excellent English and knew the area well.
2-night trip

10/10 Exceptional

Great, clean property that have beautiful ocean views and friendly staff.
IC, 1-night trip

10/10 Exceptional

This is a beautiful property and the people who run it are really nice.
1-night trip

6/10 Good

Average stay-almost no WiFi first day, breakfast is decent and probably the best aspect of this hotel. It is away from the city center but walking distance to everything. Last day, staff came in without knocking
2-night trip

8/10 Very good

Habe nur eine Nacht übernachtet, das war alles okay. Personal an der Rezeption sprach auch englisch! Frühstück entsprechend der Kategorie alles okay.
1-night trip

10/10 Exceptional

전체적으로 무난한 숙소입니다
위치 좋습니다. 롬은 작고 욕실도 작습니다. 따라서 욕실 사용이 좀 불편할수 있습니다. 조식은 매우 간단합니다. 전체적으로 깨끗한 편이며 방음은 잘 안됩니다. 50마터 안에 렌터카업체가 있어서 좋았습니다. W코스 트래킹일정이 안되면 렌트카를 이용하면 편안하게 다닐수 있습니다. 호탤에서 시티맵 달라고 하면 바용청구됩니다.
chealseoung, 3-night trip

10/10 Exceptional

Personal muy amable. Estancia muy agradable
JOSE CARLOS, 3-night trip

10/10 Exceptional

Incredible hotel and world-class staff
I can’t imagine a better place to stay if you visit Southern Patagonia in Chile. El Muelle is a boutique hotel near the water front in Puerto Natales. The rooms are large, modern and well appointed. The common areas and staircase are bright and inviting. But the highlight of our experience were our interactions with the hotel manager, Jairo. We were already impressed with the delicious eggs he cooked us for breakfast. But then we approached him with a major problem we were facing as one of our passports had gone missing during our stay at a very remote location at a Refugio in Patagonia where there wasn’t any phone connectivity. While we tried to make contact in various ways with the Refugio, Jairo moved heaven and earth for us that morning. Finally, he was able to get in contact with the general manager of the company that ran the Refugio, and share with him directly the details of our situation. Even though the Refugio didn’t find the passport at first, they kept at it and several hours later Jairo informed us they had found it at a partner company’s office. However, had it not been for Jairo’s efforts, we can’t imagine our situation would have been treated with the attention it needed to get resolved.
1-night trip

8/10 Very good

The staff were very friendly and helpful and the wifi was excellent. Unfortunately, there is no control over the shower water temperature and on our last day, the water was cold. Not great for a fairly new hotel.
3-night trip

10/10 Exceptional

Friendly staff and modern hotel
The hotel was overall excellent and is close to the waterfront and also to many restaurants. The rooms were comfortable, clean and modern with a great shower. As the weather was a bit cold the heating was on and the rooms and reception area was warm. The staff were very friendly and helpful and helped with booking a taxi to the bus station as we had to leave early in the morning. They also were very accommodating and set up the breakfast a bit earlier as we had an early morning tour on one of the mornings.
3-night trip

8/10 Very good

Great location, easy to walk everywhere. Staff is extremely nice and helpful too. Janice was super helpful. Breakfast is poor even though they do try. It’s the same everyday where they give you a plate of cheese and ham and you have bread biscuits cereals to choose from. For the price they are charging and it was off peak; it’s not worth it. It’s pretty basic and is a bed and breakfast and not a boutique hotel. The service is great nonetheless.
2-night trip

10/10 Exceptional

Recomendadisimo!
Nos gustó el hotel, tiene lo básico para una estadía allí. La habitación es cómoda y muy linda. La calidad de la ropa de cama es excelente y la cama súper cómoda! Si volvemos a puerto Natales, reservaríamos allí otra vez. Excelente servicio de su personal y estuvieron pendientes de nuestros horarios para ajustar la hora del desayuno. Es además en los tours el hotel por qué pasan al final, te recogen de ultimo, así que estás ganando tiempo.
Astrid, 2-night trip

10/10 Exceptional

Great hospitality, good location , enjoyed the stay. The view from the window was beautiful!
2-night trip

10/10 Exceptional

Perfect place to stay before/after trekking!
Wonderful place to stay before and after our Torres del Paine trek! The hotel kindly stored our luggage between our stays. Excellent and spotlessly clean bathroom and a lovely modern bedroom which was light and airy. It was wonderful coming back to such lovely accommodation after all the trekking. They also recommended a good value and fast laundrette very nearby for after the trek, which was much needed! Would highly recommend!
Joanna, 1-night trip

8/10 Very good

It is a basic small hotel. They don’t offer cable TV. Being so small, the breakfast buffet options are very limited. A few blocks from the city center. It is OK to walk, but I guess it’s not so funny with bad weather! Nice WiFi and nice personnel.
3-night trip

10/10 Exceptional

They treat their guest as family. They even reserved a bus ticket for us, the hotel staff is just amazing. Best hotel on Natales. Food was great too.
3-night trip

6/10 Good

varun, 3-night trip

8/10 Very good

Great for a short stay
Basic hotel, but clean and tidy. Very friendly staff who fixed a breakfast bag for us because we had to check out before regular breakfast hours.
1-night trip