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Infinity Hotel Makkah

5.0 star property
Luxury hotel with 3 restaurants, near Great Mosque of Makkah

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Infinity Hotel Makkah

Lobby
Lobby
Minibar, in-room safe, desk, free WiFi
Lobby sitting area
Minibar, in-room safe, desk, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Free parking
  • Airport transfer
  • Non-smoking
  • Gym
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Fitness centre
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, City View

Minibar, in-room safe, desk, free WiFi

Deluxe Suite, City View

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room, City View

Minibar, in-room safe, desk, free WiFi

Standard Twin Room, City View

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
Cable channels
  • 26.0 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Basic Triple Room

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, City View

Minibar, in-room safe, desk, free WiFi

Standard Room, City View

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
Cable channels
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, City View

Minibar, in-room safe, desk, free WiFi

Family Room, City View

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
Cable channels
  • 52 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Quadruple Room

Minibar, in-room safe, desk, free WiFi

Standard Quadruple Room

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
Cable channels
  • 30 sq m
  • Sleeps 5
  • 4 Single Beds

Similar properties

Exterior

voco Makkah, an IHG Hotel

Parking available
Free WiFi
Restaurant
Connecting rooms available
9.0 out of 10, Wonderful, (185)
The price is RM276
RM333 total
includes taxes & fees
7 Jan - 8 January 2025
voco Makkah, an IHG Hotel
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About the area

Map
Ajyad Street, next to Reea Baksh Tunnel, Makkah, Makkah Province, 21995

What's nearby

  • Great Mosque of Makkah - 12 min walk - 1.0 km
  • Abraj Al-Bait Towers - 13 min walk - 1.1 km
  • Well of Zamzam - 14 min walk - 1.2 km
  • Kaaba - 14 min walk - 1.2 km
  • King Fahad Gate - 15 min walk - 1.3 km

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 70 min drive
  • Makkah Station - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Broast Al Furuj - ‬15 min walk
  • ‪Fridays - ‬13 min walk
  • ‪Hilton restaurant - ‬16 min walk
  • ‪29Th Floor - ‬8 min walk
  • ‪Al Majlis - ‬15 min walk

About this property

Infinity Hotel Makkah

Infinity Hotel Makkah offers a great location, putting you within a 15-minute walk of Great Mosque of Makkah and Kaaba. Guests can visit the fitness centre for a workout or grab a bite to eat at All Day Dinning, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. This luxurious hotel is also within a 15-minute walk of Abraj Al-Bait Towers.

Languages

Arabic, English, Urdu

At a glance

DONE

Hotel size

    • 810 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 7:30 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 2 PM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • No alcohol allowed on site

Property amenities

Food and drink

  • 3 restaurants
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Fitness centre
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

All Day Dinning – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Turkish – This restaurant specialises in Turkish cuisine and only serves dinner.
Asian Restaurant – This restaurant specialises in Asian cuisine and only serves dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of SAR 250 per vehicle (one way)

Renovations and closures

The property is closed between 15 August and 30 September.

Children & extra beds

  • Rollaway beds are available for SAR 100.0 per night

Policies

This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Infinity Hotel Makkah Mecca
Infinity Hotel Makkah
Infinity Makkah Mecca
Infinity Makkah
Infinity Hotel Makkah Hotel
Infinity Hotel Makkah Makkah
Infinity Hotel Makkah Hotel Makkah

Frequently asked questions

Is Infinity Hotel Makkah currently open?
The property is closed between 15 August and 30 September.
Does Infinity Hotel Makkah offer free cancellation for a full refund?
Yes, Infinity Hotel Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Infinity Hotel Makkah?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Infinity Hotel Makkah?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Infinity Hotel Makkah?
Yes, an airport shuttle is available. The charge is SAR 250 per vehicle one way.
What are the check-in and check-out times at Infinity Hotel Makkah?
Check-in start time: 4:00 PM; check-in end time: 7:30 PM. Check-out time is 2 PM. Contactless social distancing and check-out are available.
What is there to do at Infinity Hotel Makkah and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Infinity Hotel Makkah?
Yes, there are 3 on-site restaurants, featuring international cuisine.
What's the area around Infinity Hotel Makkah like?
Infinity Hotel Makkah is a short 12-minute walk from Great Mosque of Makkah and 14 minutes' walk from Kaaba.

Infinity Hotel Makkah Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

My second time staying in this hotel and I had better experience than the last time.
Asadullah, 23-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is about 10 minutes walk to the Haram. The hotel also offers free parking for guests which is very good. I will stay in this hotel again and recommend it to others.
Asadullah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Is ok
Abdel rehim, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Aneela, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Too much crowded and limited number of staffs to handle. Doors keys have too much issues with most of guests so you've to keep going up and down many times with crowds again.
Ayman, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Good hotel to stay during the holy month. Staff were very friendly. Clean rooms. Although rate is higher than expected and breakfast buffet was very basic for a 5-star hotel.
mohamed, 1-night trip
Verified Expedia guest review

8/10 Very good

Possible early check-in, reception staff and the food
mohamed, 1-night trip
Verified Expedia guest review

6/10 Good

USAMA, 1-night trip
Verified Expedia guest review

8/10 Very good

Was good enough Reception man was very helpful
Ayman, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cost is commensurate with the service
In general the price is commensurate with the nature of the hotel. Reception services are very limited and do not go beyond the provision of the room. The restaurant for the breakfast is poor, quality of food not good, and the overt environment is not encouraging. Elevators are slow and not sufficient.
Hilal, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Youssef, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Muhammad, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Ahmad, 4-night family trip
Verified Hotels.com guest review

6/10 Good

I booked the king size bed.when I got there they give us 2 twin size bed then I have to go and ask them to change to king size.the front desk didn’t speak English so it was so hard to make him understand
hamid, 3-night trip
Verified Hotels.com guest review

2/10 Poor

This is a nice hotel. Good position and amenities. Clean and well serviced. Rooms are spacious and plenty of tea/coffee. Food is also very good. However. During our stay there was a fire and the hotel was evacuated. This wasn’t the hotels fault, but their attitudes, service and people skills were absolutely shocking. Very rude, uncaring and no inclination at all as to the stress and position of hundreds of guests left stranded in a foreign country. All they were concerned about was dodging refunds and getting the situation sorted in their favour for as cheap as possible. Staff had no clue what they were doing and the management were all hiding in back rooms avoiding the situation. I shudder to think what would have happened if the fire had been during the night because the management procedures were shambolic.
3-night romance trip
Verified Expedia guest review

2/10 Poor

Hard time at Infinity Hotel
It was the hardest experience we have ever had. Since we arrived, the reception wasn't warm, we spent more than 1.5 hours running between the booking office and the reception counter because of the wrong booking information, in order to get family rooms. Then after reaching the rooms, one was acceptable for us but the 2nd was below expectations, as no sofa , no bad for a 3rd member of a family. The 1st night I slept on the floor. On Friday afternoon, the hotel caught fire and the Civil Defense intervened to save the situation, thanks for God, there were no human casualties. We spent the rest of the day, outside the hotel. Then after sunset the civil defense give his report and ordered to evacuate the hotel to save human lives and avoid any risk of a new fire. Hajj and Umrah Committee started evacuating the hotel guests to other hotels, where still having vacancies، even they downgraded to 3 & 4 Star hotels in order to find them a place to sleep for that night As it was high season, most of the hotels were fully booked and many guests spent their night sleeping in the lobbies. We slept badly , waiting for the sunrise to prepare ourselves to return to our city Riyadh. Morning we praied
The hotel when caught fire
Room 1101 without furniture except the king bed, as described in your website
Nidhal, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Generally good
1) I booked two non-smoking Deluxe suits, one for 2 adults and the other for 3 adults and one child. Both suits should have one king bed and accommodation for the third adult and one child in the second suit. Howevrr, when we artived we were given one king size suit and the other was smoknig suit with 3 single (twin beds) which can barely accommodate one adult each. When we asked about the child, we were told that he does not count. And since they have no child cotte, if we wanted to have a bed for the cild we would have to pay 60 SAR for each night, that is 180 SAR for the 3 nights, which we ended dping because no we you can accommodate anything more than one adult on the provided beds. 2) The AC in the room on 7th floor makes very loud noice when it turns on. 3) There is no routine house keeping, you need to ask for it 4) The breakfast is good. Had a lot of varieties of food. 5) The Haram is at least 10 minutes away, the Kaba takes a lot more time to reach depending on the congestion. Going from Haram to the hotel is uphill walk and can be a challenge if you are older. 6) There is shopping and restaurants around the hotels. 7) The staff are generally helpful.
Ahmad, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay.
Good Hotel. Service 10th floor exceptional. Restaurant good. Must provide shuttle bus cause return way steep for old age. AC hard sometimes.
feizal, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ali, 11-night family trip
Verified Hotels.com guest review

10/10 Exceptional

osman, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Martin william, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was comfortable
Mahmoud, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Walkable distance to Haram.. good location and friendly staffs
Ayub, 7-night family trip
Verified Orbitz guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
The hotel is very near haram very clean and the staffs are very polite not sure why people leave negative feedback on our stay we have stayed over 17 nights thru the busiest time of ramadhan every day anything we needed they given us thank you again as sadly not available for last 10 days hopefully next year we will book for thr hole month
Mohammed nour, 17-night family trip
Verified Hotels.com guest review