Grupotel Cinco Plazas puts you within a 10-minute drive of Pocillos Beach and Puerto del Carmen Beach. After taking a dip in one of the 3 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. A poolside bar and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Property amenities
Beach
Near the beach
Pool/Spa
3 outdoor pools
Internet
Free WiFi
Parking and transport
No on-site parking available
Free off-site parking
Family friendly
Children's pool
Playground
Kitchenette
Fridge
Stovetop
Microwave
Cookware/dishes/utensils
Electric kettle
Coffee/tea maker
Dining
1 restaurant
2 bars/lounges and 1 poolside bar
Snack bar/deli
Bedrooms
Bed sheets provided
Bathrooms
Bath or shower
Towels provided
Entertainment
Flat-screen TV with digital service
Laundry
Laundry facilities
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Low-height worktop and sink
Wheelchair-accessible (with limits)
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Phone
Safe at front desk
Safe (surcharge)
24-hour front desk
ATM/banking services
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
General
230 rooms
Special features
Dining
On-site venue – This restaurant serves breakfast, lunch and dinner.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Safes in guest rooms can be used for an extra charge
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Also known as
Cinco Plazas Apartment PUERTO DEL CARMEN
Cinco Plazas Apartment
Cinco Plazas PUERTO DEL CARMEN
Cinco Plazas
Apartamentos Cinco Plazas
Grupotel Cinco Plazas Tías
Grupotel Cinco Plazas Aparthotel
Grupotel Cinco Plazas Aparthotel Tías
Frequently asked questions
Does Grupotel Cinco Plazas offer free cancellation for a full refund?
Yes, Grupotel Cinco Plazas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grupotel Cinco Plazas?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Grupotel Cinco Plazas?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Cinco Plazas?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Grupotel Cinco Plazas?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Grupotel Cinco Plazas and nearby?
Grupotel Cinco Plazas has 3 outdoor pools and 2 bars.
Are there restaurants at or near Grupotel Cinco Plazas?
Yes, there's an on-site restaurant.
Does Grupotel Cinco Plazas have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around Grupotel Cinco Plazas like?
Grupotel Cinco Plazas is a short 4-minute walk from Puerto del Carmen Beach and 17 minutes' walk from Pocillos Beach.
Grupotel Cinco Plazas Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
2 December 2024
Catherine
Catherine, 9-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Excellent stay
Solo last minute trip. Everything was excellent room . Staff. Cleanliness. Pool entertainment. Location. If you are thinking about booking this hotel. Do it. Its faultless x
Sue smith
Susan
Susan, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Mr s
Mr s, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
12 November 2024
Derek
Derek, 4-night trip
Verified Hotels.com guest review
6/10 Good
25 October 2024
Ok
Apartment was clean and spacious.
Had everything that was needed.
Bed was very uncomfortable.
Walls too thin, can hear everything said/done in adjoining apartment
Brendan
Brendan, 7-night trip
Verified Hotels.com guest review
6/10 Good
19 August 2024
Sunbed situation was shocking, management need to take control an monitor! Lovely apartment but sunbeds really spoil the stay!
Emma
Emma, 14-night family trip
Verified Expedia guest review
6/10 Good
12 August 2024
A bit run down
Thomas
Thomas, 10-night family trip
Verified Hotels.com guest review
6/10 Good
20 July 2024
barry
barry, 14-night family trip
Verified Hotels.com guest review
8/10 Very good
3 July 2024
Great location
Amazing apartments, very spacious. The location is amazing, just around the corner from all the bars and restaurants. I would definitely book again.
catrina
catrina, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
17 June 2024
Gareth
Gareth, 5-night trip
Verified Expedia guest review
8/10 Very good
14 June 2024
Lovely huge apartments with pool view. Ours was on the first floor, and we had a massive balcony area out front. The complex is popular with families, so there are lots of kids enjoying the pool areas, but it's pleasantly quiet after dark.
Alan
Alan, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
Cinco Plazas
We had an excellent time at this hotel. There was plenty for the kids to do. The staff were fantastic. The only downside was that I found that the beds weren't as comfortable as I had hoped. I think the mattresses are due a change. But other than that the hotel was excellent.
Sean
Sean, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 May 2024
David
David, 4-night trip
Verified Expedia guest review
10/10 Exceptional
18 May 2024
Nadia
Nadia, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 May 2024
Cold pool
Dean
Dean, 10-night family trip
Verified Expedia guest review
8/10 Very good
9 May 2024
Verified traveller
6-night trip
Verified Hotels.com guest review
8/10 Very good
3 May 2024
mrmichael
mrmichael, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 April 2024
Excellent place
Damian
Damian, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
19 April 2024
michelle
michelle, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 March 2024
Reception staff very helpful. Very clean from pool area to appartment lovely touch. having a bottle of water when you get there. Will be back
John
John, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 March 2024
Room allocated was spacious and reasonably appointed although shower poor with spluttering flow and tepid water
David
David, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 February 2024
Very convenient and lovely staff
Nichola
Nichola, 4-night trip
Verified Expedia guest review
10/10 Exceptional
9 February 2024
J
J, 5-night trip
Verified Hotels.com guest review
6/10 Good
1 February 2024
Nice hotel with nice staff
Paula
Paula, 7-night trip with friends
Verified Hotels.com guest review
6/10 Good
31 January 2024
Good location
Accommodation suitable for what was needed - good location