Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 28 min drive
General I. Zaragoza Station - 4 min walk
Padre Mier Station - 7 min walk
Fundadores Station - 16 min walk
Restaurants
Carl's Jr. - 2 min walk
Panem At Hotel Kavia - 2 min walk
Picas Buffet - 2 min walk
Barandales - 2 min walk
Las Alitas Centro - 3 min walk
About this property
Krystal Monterrey
When you stay at Krystal Monterrey, you'll be within a 10-minute drive of Fundidora Park and Macroplaza. Guests can visit the fitness centre for a workout or grab a bite to eat at Café Flores, which serves international cuisine and is open for breakfast, lunch and dinner. Also, Cintermex and Arena Monterrey are within a short drive. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: General I. Zaragoza Station is 4 minutes and Padre Mier Station is 7 minutes.
Languages
English, Spanish
At a glance
Hotel size
207 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (MXN 80 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Babysitting (surcharge)
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness centre
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Café Flores – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 175 for children
Children & extra beds
Babysitting is available for an extra charge
Parking
Valet parking costs MXN 80 per day
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey
Frequently asked questions
Does Krystal Monterrey offer free cancellation for a full refund?
Yes, Krystal Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Krystal Monterrey?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Krystal Monterrey?
Yes. Valet parking costs MXN 80 per day.
What are the check-in and check-out times at Krystal Monterrey?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Krystal Monterrey?
No, this hotel doesn't have a casino, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are both nearby.
What is there to do at Krystal Monterrey and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Krystal Monterrey?
Yes, Café Flores offers international cuisine.
What's the area around Krystal Monterrey like?
Krystal Monterrey is in Monterrey Centro, a short 4-minute walk from General I. Zaragoza Station and 5 minutes' walk from Macroplaza. The local area is considered walkable, as well as being good for shopping.
Krystal Monterrey Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
20 December 2024
Alejandro
Alejandro, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 December 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
27 November 2024
Marc
Marc, 4-night trip
Verified Hotels.com guest review
4/10 Fair
23 November 2024
Oralia
Oralia, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
13 November 2024
Never again
That’s a not 5 star Hotel , should be 3
Mitchell
Mitchell, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Ramon
Ramon, 4-night trip
Verified Hotels.com guest review
6/10 Good
8 November 2024
Marivel
Marivel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Business or Pleasure a Great Place to Stay
One of my favorites hotels in Monterrey. Rooms are spacious and clean.
Victor
Victor, 1-night business trip
Verified Hotels.com guest review
6/10 Good
3 November 2024
Arturo
Arturo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Iris
Iris, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
JUDITH
JUDITH, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
23 October 2024
Jesus
Jesus, 3-night trip
Verified Hotels.com guest review
8/10 Very good
17 October 2024
Checking too slow. Several receptionist just seen one of them work.
Hector
Hector, 1-night family trip
Verified Hotels.com guest review
6/10 Good
16 October 2024
Jose L
Jose L, 3-night trip
Verified Hotels.com guest review
8/10 Very good
7 October 2024
Great Hotel in MTY
The hotel is excellent. They request an ID from everyone at the counter (this is the only hotel that I know that does this).
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
4 October 2024
Shower was not clean, I told the Front desk
a couple of times and notice there has been hair on the shower wall. They mentioned it was cleaned, but I still saw the hair on the restroom shower wall. Outside in the center of the hotel I heard karaoke until seven in the morning, my suggestion get a room that is not facing the center of the hotel, although the view was very nice. It would be nice to have slippers and a hand towel for the shower. The staff was nice and pleasant.
Guadalupe
Guadalupe, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Benito
Benito, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
24 September 2024
Nice location
Antonio
Antonio, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
Rosa
Rosa, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
23 September 2024
Centrally located
areas for improvement:
room condition/shower clogged/toilet running/
coffee shop poor/out of coffee for 2 days
hallway noise/guests fighting in hallway/no staff to control
EDUARDO
EDUARDO, 2-night family trip
Verified Expedia guest review
6/10 Good
23 September 2024
Arlene
Arlene, 3-night trip
Verified Expedia guest review
6/10 Good
22 September 2024
Jesus
Jesus, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
La ubicación de este hotel es privilegiada, puedes caminar hacia la zona rosa, para compras y restaurantes. La Macroplaza ubicada justo al cruzar la calle. También puedes caminar al Barrio Antiguo que ofrece por las noches muchas opciones de bares y restaurantes.