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Mayan Hills Resort

3.0 star property
Hotel with outdoor pool, near Central Park

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Photo gallery for Mayan Hills Resort

Fountain
Exterior
Exterior
1 bedroom, free WiFi, bed sheets
32-inch flat-screen TV with cable channels, TV
Nestled near Copan Ruins, Mayan Hills Resort offers a serene escape with a full breakfast, a refreshing outdoor pool, and an on-site gym. Explore the nearby Museo de Arqueología Maya or lounge in the garden after working up an appetite for dinner at the restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Free breakfast
  • Pet-friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Children's pool
  • Room service
  • Terrace
  • Garden
  • Picnic area
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children's pool
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)
The current price is RM342
RM421 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, Courtyard View, Poolside

1 bedroom, free WiFi, bed sheets

Standard Double Room, Courtyard View, Poolside

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Cabin, Kitchenette, Mountain View

1 bedroom, free WiFi, bed sheets

Family Cabin, Kitchenette, Mountain View

Highlights

Deck/patio
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
Ceiling fan
  • 20 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Basic Single Room

1 bedroom, free WiFi, bed sheets

Basic Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
Free bottled water
Cable channels
Pet friendly
  • Sleeps 2
  • 1 King Bed

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Front of property

Hotel Plaza YatBalam

  • Free breakfast
  • Free parking
  • Free WiFi
  • Laundry facilities
9.4 out of 10, Exceptional, 3 reviews
The price is RM313
RM372 total
includes taxes & fees
6 Sept - 7 Sept
Hotel Plaza YatBalam
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About the area

Map
Carretera Salida Hacia Guatemala, Copan Ruinas, Copan

What's nearby

  • Central Park - 11 min walk - 1.0 km
  • Museo de Arqueología Maya - 11 min walk - 1.0 km
  • Macaw Mountain Bird Park & Nature Reserve - 3 min drive - 2.5 km
  • Sunflower Walk - 6 min drive - 4.9 km
  • Copan Ruins - 7 min drive - 3.2 km

Restaurants

  • ‪Cafe Welchez - ‬12 min walk
  • ‪The Tea & Chocolate Place - ‬9 min walk
  • ‪Café San Rafael - ‬12 min walk
  • ‪Los Asados - ‬14 min walk
  • ‪Restaurante Montecarlo - ‬2 min drive

About this property

Mayan Hills Resort

Enjoy your visit to Copan Ruinas with a stay at Mayan Hills Resort. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool, a children's pool and a terrace are other highlights.

Languages

English, French, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 10 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 4:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets stay for free (dogs and cats only, 1 total, up to 14 kg per pet)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Free on-site self-parking

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Children's games

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Wheelchairs available on site
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • 15 steps to reach property
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • 4 per cent tourism fee will be charged
  • Towels fee: USD 2 per person, per night

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 5 per stay

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Mayan Hills Resort Hotel
Mayan Hills Resort Copan Ruinas
Mayan Hills Resort Hotel Copan Ruinas
HELP_OUTLINE

Frequently asked questions

Is there a pool at Mayan Hills Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Mayan Hills Resort?

Yes, cats and dogs stay for free, with a limit of 1 total and maximum weight of 14 kg per pet. A deposit of USD 5 per stay is required. Service animals are exempt from fees.

Is parking offered on site at Mayan Hills Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Mayan Hills Resort?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at Mayan Hills Resort and nearby?

Mayan Hills Resort has an outdoor pool and a fitness centre, as well as a picnic area and a garden.

Are there restaurants at or near Mayan Hills Resort?

Yes, there's an on-site restaurant.

What's the area around Mayan Hills Resort like?

Mayan Hills Resort is a short 9-minute walk from Central Park and 5 minutes' walk from Pyramid over Santa Rosa Temple.

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Mayan Hills Resort Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

a quiet place to rest and enjoy nature.
Mirian, 2-night trip

10/10 Excellent

I would visit again
Erick, 2-night trip

10/10 Excellent

The property is so pretty, the cabins are big, nice pool, delicious food and great staff. Easy for walk to town.
Luis, 1-night trip

10/10 Excellent

Great place to vacation
Angel, 2-night trip

6/10 Okay

There were multiple power outages during our second day and the hotel seemed unable to turn on the backup generator to keep air condition running and lights on. Given the hot weather and traveling with a baby, this was less than ideal. Also the property has multiple sets of stairs to enter and exit the rooms and property, and ramps are limited and at times were blocked which made it hard to carry luggage.
Andrea, 2-night trip

10/10 Excellent

Great place

We had a wonderful stay at Mayan Hills. The staff were very helpful and the food was good. Beautiful setting. We enjoyed visiting the ruins and parrot sanctuary.
2-night trip

10/10 Excellent

friendly staff great service . Enjoyed Great views .
Mary, 3-night trip

10/10 Excellent

Such a lovely place!
Ana, 1-night trip

10/10 Excellent

Good place, I like it
Fidencio, 1-night trip

2/10 Terrible

Worst night ever, the staff left a 6pm not restaurant open after that not body only 1 security the rooms on the top on the mountain old people cant not come is so hard and the light when off and the put it after one hour and half the phone from the room not work and try to call for the number of the hotel notbody answer if something happens not help on all i wake up early not body there so horrible!!! I wish i can get my money back also AC not good enough for the weather.
Vivian, 1-night trip

10/10 Excellent

Everything was nice
KATHERINE, 1-night trip

4/10 Poor

Nice hotel with lots of stairs. Not suitable for wheelchair, elders or strollers. The staff was very kind and helpful. No complaints with any staff member. The family cabins where big, confortable but didnt feel soo clean. The bathroom towels felt old and didnt smell fresh. The property is beautiful, the pool was nice and clean. Overall if you dont have a problem with stairs, youll be fine. We just hope they clean the rooms a little better.
Laura, 1-night trip

10/10 Excellent

Nice place
Erick, 1-night trip

10/10 Excellent

Fantastic!
brynda, 2-night trip

10/10 Excellent

Everything, very good
oscar f, 1-night trip

10/10 Excellent

Great!

Beautiful place
Karla, 1-night trip

4/10 Poor

Hike to your room

So, it stated on Hotels.com that there were only 2 rooms left… The entire place was empty other than one other family. I got a cabin because that's all I had as an option for 3 people. There was no ramp for cars or for you to carry your luggage down. Now, I'm with my 70-year-old mom & 60 yr old aunt. The cabin they gave us was atop another hill!!! Needless to say, my family could not make the walk just to get to the cabin. It was a far far walk, not ideal if you have any heavy luggage. There was only one worker there to help but we had to try to carry everything else ourselves, it was rough and my mom didn't make it halfway. Went back to exchange for another room, but they didn't say anything as the hotel was empty and everything was under construction or being painted. Being hungry after the 4-hour bus ride there, the kitchen and service was horrible. My mom got a baleada and even starving, she couldn't eat it! Expensive & horrible. The TV worked for 1 day, the water was cold but I expected that and it was full of ants. Won't go back. The only nice experience was at the Mariposario with the few butterflies they had.
2-night trip

10/10 Excellent

Lovely rooms and site. WiFi was poor and needs strengthening. The gym was great but played music loudly late into the night. Could put a door in front or something.
Daniel, 1-night trip

4/10 Poor

No good second nor maintenence

6/10 Okay

Surroundings were ecofriendly, staff was very willing to help at all times, but rooms need better cleaning, roof was leaking when raining, bathrooms need some repairs with fixtures. Ants were observed inside bathrooms and along entry door. Facility needs a maintenance team to solve those above mentioned issues. Finally at the restaurant, team working at this place was fantastic but menu is very limited. Butterflies sanctuary was fantastic.
Hugo, 3-night trip

6/10 Okay

El baño sucio.
Rogelio, 2-night trip

10/10 Excellent

To be surrounded by nature and listening to the birds it was an awesome experience!
Mariela, 2-night trip

8/10 Good

En general las instalaciones estan bastante bien La atencion en recepcion excelente. Nos brindaron no sólo informacion del hotel, sino de sitios turisticos y restaurantes En el servicio de restaurante del hotel les hace falta mejorar la atencion. En la cabaña no tuvimos disponibilidad completa de utensilios para comer, todo estaba por pocos El mariposario es muy bonito y la persona a cargo super amable
Luis Andres, 2-night trip

10/10 Excellent

Jessica, 2-night trip

4/10 Poor

Karla, 2-night trip