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Phoenix Chalets

4.5 star property
Ski holiday home with free ski shuttle, near Hakuba Valley Ski Area

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenix Chalets

Helicopter/plane tours
Soundproofing, iron/ironing board, free WiFi, bed sheets
Exterior
Full-sized fridge, microwave, oven, stovetop
Laundry room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Lounge area
  • Pet-friendly
  • Ski facilities
  • Laundry facilities
  • Non-smoking
Main amenities
  • 10 smoke-free homes
  • Restaurants and bar/lounge
  • Breakfast available
  • Free ski shuttle
  • Free train station pick-up
  • Ski storage
  • Terrace
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Children stay free
  • Kitchen
  • Separate bath and shower
  • Living room
  • Television
  • Terrace
The price is RM1,379
RM1,517 total
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Chalet, 2 Bedrooms (Phoenix)

Terrace/patio

Luxury Chalet, 2 Bedrooms (Phoenix)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Chalet, 3 Bedrooms (Phoenix)

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Luxury Chalet, 3 Bedrooms (Phoenix)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

View all photos for Family Chalet

Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Chalet

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8

View all photos for Luxury Room (Phoenix One)

In-room dining

Luxury Room (Phoenix One)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 4 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 King Beds and 4 Single Beds

Similar properties

Exterior

Courtyard by Marriott Hakuba

Onsen
Pet-friendly
Free parking
Free WiFi
9.0 out of 10, Wonderful, (170)
The price is RM821
RM1,002 total
includes taxes & fees
2 Dec - 3 Dec
Courtyard by Marriott Hakuba
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About the area

Map
4690-2 Hokujo, Hakuba, Nagano, 399-9301

What's nearby

  • Hakuba Valley Ski Area - 1 min walk - 0.0 km
  • Hakuba Happo-One Ski Area - 10 min walk - 0.9 km
  • Happo-one Adam Gondola - 10 min walk - 0.9 km
  • Happo One Sakka Ski Lift - 13 min walk - 1.2 km
  • Hakuba Iwatake Ski Resort - 4 min drive - 3.3 km

Getting around

  • Hakuba Station - 6 min drive
  • Chikuni Station - 11 min drive
  • Nakatsuchi Station - 15 min drive
  • Free train station pickup
  • Free ski shuttle

Restaurants

  • ‪カフェアンドバー ライオン - ‬11 min walk
  • ‪日本料理雪 - ‬7 min walk
  • ‪アンクル スティーブンス - ‬14 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬10 min walk
  • ‪万国屋 - ‬13 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Phoenix Chalets

Placing you only steps from Hakuba Valley Ski Area, Phoenix Chalets features a free ski shuttle. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the restaurant is a nice spot to grab a bite to eat. Homes feature bonuses such as kitchens and washers/dryers, along with balconies and deep-soaking baths. Skiers will appreciate access to ski storage.

Languages

English, Japanese

At a glance

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: 6:00 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 15 kg per pet)*
  • Service animals welcome
  • Food and water bowls available

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Ski equipment hire shops, skiing lessons and snowboarding nearby
  • Free ski shuttle
  • Ski storage
  • Ski shuttle nearby

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Limited on-site parking
  • Free train station pick-up shuttle from 7:00 AM to 10:00 PM
  • Train station shuttle on request, at scheduled times
  • Free ski shuttle
  • Car not required

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Toaster oven
  • Electric kettle
  • Cleaning supplies

Dining

  • Full breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 3500 for adults and JPY 1750 for children
  • 1 restaurant
  • 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Towels provided
  • Bidet
  • Slippers
  • Hairdryer

Living spaces

  • Living room

Entertainment

  • 0-inch smart TV with digital service
  • Netflix

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Washer/dryer
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • JPY 25000 per pet per stay
  • 1 total (up to 15 kg per pet)
  • Welcoming dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • No lifts
  • Soundproofing
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk

Things to do

  • Snowmobiling nearby
  • Snowshoeing nearby
  • Hiking/biking trails nearby
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 rooms

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 1750 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of JPY 25000 per pet, per stay

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Long-term renters welcome.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

Phoenix Chalets Hakuba
Phoenix Chalets Private vacation home
Phoenix Chalets Private vacation home Hakuba

Frequently asked questions

Are pets allowed at Phoenix Chalets?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of JPY 25000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Phoenix Chalets?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Phoenix Chalets?
Check-in start time: 4 PM; check-in end time: 6:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Phoenix Chalets and nearby?
During the winter, enjoy nearby recreation such as snowboarding and skiing, and return when the snow melts for fishing and hiking.
Are there restaurants at or near Phoenix Chalets?
Yes, there's an on-site restaurant.
Does Phoenix Chalets have private hot tubs?
Yes, this property has a deep-soaking bath.
Does Phoenix Chalets have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes an espresso maker, a toaster oven and a mixer.
Does Phoenix Chalets have any outdoor private spaces?
Yes, this property features a balcony.
What's the area around Phoenix Chalets like?
Phoenix Chalets is a short 1-minute walk from Hakuba Valley Ski Area and 10 minutes' walk from Hakuba Happo-One Ski Area.

Phoenix Chalets Reviews

Reviews

9.4

Exceptional

9.2/10

Cleanliness

7.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Very good

Yuichiro, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

施設も新しく非常に快適でした。
TAKA, 2-night family trip
Verified Expedia guest review

8/10 Very good

バーベキューの夕食付きで、炭も全て用意されており、食べきれないくらいの食材で満足しました。ベッドルームにエアコンがなく少し暑かったですが、夜中は涼しく快適です。
K.Takahashi, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

hideki, 1-night family trip
Verified Hotels.com guest review