Hotel Moka

3.5 star property
Mountain hotel in Candelaria with 2 restaurants and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Moka

Outdoor pool
Property entrance
Rafting
2 bedrooms, minibar, in-room safe, desk
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • 2 restaurants
  • Outdoor pool
  • WiFi in the lobby
  • Internet in the lobby
  • Outdoor tennis court
  • Room service
  • Conference centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
Feel at home
  • 2 bedrooms
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden

Room options

Standard Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
TV
2 bedrooms
Ceiling fan
Separate bath and shower
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Complejo Las Terrazas, Km. 52 ½, Autopista Artemisa, Candelaria

What's nearby

  • Galleria de Lester Campa - 4 min walk - 0.4 km
  • Baths of San Juan - 6 min drive - 3.0 km
  • Arco Iris Waterfall - 18 min drive - 18.3 km
  • Castillo de las Nubes - 20 min drive - 22.9 km
  • Orquideario Soroa - 20 min drive - 22.9 km

Restaurants

  • ‪Cafe de Maria - ‬7 min walk
  • ‪Aire Libre - ‬18 min walk

About this property

Hotel Moka

Enjoy your visit to Candelaria with a stay at Hotel Moka. Guests can splash around at the outdoor pool or grab a bite to eat at one of the 2 restaurants. Other highlights include an outdoor tennis court, a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 42 rooms

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi and wired internet access in public areas*

Parking

  • Free on-site self-parking
  • On-site extended parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Room service

What to do

  • Tennis
  • Hiking/biking trails
  • Canoeing
  • Rafting
  • Shopping
  • Zip-lining nearby

Working away

  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Outdoor tennis court

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • 2 bedrooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Limited housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves lunch and dinner.
On-site venue No. 2 – This restaurant specialises in Cuban cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 1 per hour (rates may vary)
  • Wired internet access is available in public areas for USD 2 per hour (rates may vary)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to midnight

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts cash.

Also known as

Moka Hotel Las Terrazas
Moka Hotel
Moka Las Terrazas
Moka Hotel Cuba/Las Terrazas
Hotel Moka Las Terrazas
Hotel Moka Hotel
Hotel Moka Candelaria
Hotel Moka Hotel Candelaria

Frequently asked questions

Does Hotel Moka offer free cancellation for a full refund?
Yes, Hotel Moka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Moka?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to midnight.
Are pets allowed at Hotel Moka?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Moka?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Moka?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Moka and nearby?
Have fun with on-site activities such as rafting, rowing and hiking and improve your game at the on-site tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Moka?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Hotel Moka have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hotel Moka like?
Hotel Moka is a short 4-minute walk from Galleria de Lester Campa and 4 minutes' walk from La Plaza.

Hotel Moka Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Tasteful architecture and layout in a lovely scenic setting good facilities, good restaurant which is just as well as there’s only one other option down the hill which is a slightly pretentious eco outfit . Unusually mini bar contents are free
1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Very nice stay in a wonderful location, we would recommend a visit to las terrazas
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel is very nice with a beautiful landscape, very nice rooms and they have full breakfast although in the description they said continental breakfast
Manolo, 2-night family trip
Verified Expedia guest review

8/10 Very good

Location and staff was good and helpful. A couple of days was enough.
2-night trip
Verified Expedia guest review

8/10 Very good

Beautiful setting, very nice rooms. Breakfasts were sufficent; nothing to really complain about. However, the food served at dinner time was outstandingly terrible. Meat selections arrived at the table swimming in grease; the cooks tried to rescue the food by including an absorbent "tortilla" or potato underneath. Avoid taking meals at this hotel.
2-night trip
Verified Expedia guest review

8/10 Very good

It's a Cuban government owned hotel, so expectations are moderate. However, compared to other government hotels, the Moka is one of the better. It's funky, but and in an amazing area and worth the stay.
Snowmaven, 1-night trip
Verified Expedia guest review

8/10 Very good

An oasis in an area of absolute beauty
Loved this place. A peaceful respite following a manic tour of Cuba. The lower temperature and breeze were a welcome relief. Great place to relax and chill. Reception staff were incredibly helpful (helped my friend find a casa in the village - book before you go as much cheaper than on arrival!)
Jo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Heather, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Mileydys, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Très bon hôtel
Hotel très sympa avec de grandes chambres et propres.
Alienor, 1-night trip
Verified Hotels.com guest review

6/10 Good

- Établissement propre mais qui a pas mal vieilli et qui nécessiterait dès lors une petite restauration. - Prix du dîner relativement élevé par rapport à ce qui nous a été servi. - L’hôtel accueillait plusieurs groupes et n’a pas la capacité pour cela : nous avons donc dû prendre notre petit-déjeuner non pas dans la salle, mais au bar en faisant des allers-retours alors que d’autres personnes mangeait dans le hall d’accueil .... - Les environs de l’hôtel (descente vers le lac, promenade autour du lac, logements dans le village, etc.) sont très sales (notamment beaucoup de détritus et déchets plastiques au sol) et bien loin de ce que l’on pourrait attendre d’un eco-village inscrit au patrimoine de l’Unesco.
1-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Wonderful hotel. The best in this area
Nice and comfortabel hotel in the jungle. Good food, nice rooms and pool, secure parking. Loved it.
M.A, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Marco Antonio, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Das Positive - die Lage mitten im Wald ist auch leider das Negative. Durch die extrem hohe Luftfeuchtigkeit kommt es leider zu Schimmelbildung an dem Gebäude. Ich denke es liegt allerdings an der Lage des Ortes, viel kann man nicht dagegen tun. Allerdings könnte das Hotel renoviert werden, man sieht und hört arbeiter auf dem Gelände aber nicht in den Zimmern. Die Minnibar war inklusive und wurde aufgefüllt - super! Das Personal ist zwar nicht das beste aber wenn man sie einmal geknackt hat sind sie freundlich.
2-night trip
Verified Expedia guest review

8/10 Very good

Wunderschöne Architektur, tolle Lage, Größe der Zimmer, schönes Pool.... Leider katastrophales - nicht frisches - Frühstück ,Früchte vertrocknet, braun gewordenes Fruchtfleisch, angegraute Wurstränder...
VE, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Pascale, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

Danielle, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Abgewohntes Hotel in wunderbarer Lage
Das Hotel liegt in einer wunderbaren Landschaft. Das Haus selbst hat sicher schon bessere Tage gesehen und wirkt etwas heruntergekommen. So konnten wir während unseres zweitägigen Aufenthalts nur kalt duschen, weil das warme Wasser nicht funktionierte.
Peter, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Das Hotel hat eine sehr schöne Lage und Architektur
3-night romance trip
Verified Expedia guest review

8/10 Very good

SUPER MOOI LOCATIE !!! Hotel is oud, maar schoon ! Wij hebben hier veel plezier gehad. Restaurant is goed, bar is goed !!Personeel is TOP ! Van activiteiten - adviseren wij CANOPY !! Onvergetelijk !! Vegetarisch Organic restaurant El Romero hier naast is TOP !!
Oksana/Rene, 3-night romance trip
Verified Expedia guest review