Villa Palmeras

3.5 star property
Cancun hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa Palmeras

Interior
Free wired Internet
Exterior
Interior
Terrace/patio
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/games room
  • Front desk safe
  • Water dispenser
  • Banquet hall
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Cable TV service
  • Arcade/games room
  • Free self-parking
The price is RM253
RM334 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Junior Suite

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Family Room

Highlights

Air conditioning
LED TV
2 bedrooms
Private bathroom
Cable channels
Daily housekeeping
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Superior Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard double room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560

What's nearby

  • Ventura Park Cancun - 10 min drive - 9.8 km
  • Riviera Cancun Golf Resort - 11 min drive - 9.9 km
  • Moon Palace Golf Club - 14 min drive - 12.0 km
  • Delfines Beach - 17 min drive - 16.8 km
  • Iberostar Cancun Golf Course - 20 min drive - 19.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 9 min drive

Restaurants

  • ‪El 5Abor Umami - ‬5 min drive
  • ‪Las Tarascas - ‬5 min drive
  • ‪Restaurante Mito - ‬3 min drive
  • ‪Quintas las marias - ‬12 min walk
  • ‪Mariqueria las Koras - ‬5 min drive

About this property

Villa Palmeras

When you stay at Villa Palmeras, you'll be within a 15-minute drive of Moon Palace Golf Club and Ventura Park Cancun. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a terrace and a garden. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

Hotel size

  • 17 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free wired internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Water dispenser

What to do

  • Pool table

Services

  • 24-hour front desk
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Arcade/games room
  • Banquet hall

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free wired Internet

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: MXN 50 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 300 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 6:00 AM and 2:30 PM can be arranged for an extra charge
  • Late checkout can be arranged for an extra charge of MXN 350 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM

Policies

This property does not have lifts.
This property only accepts cash.
This property is professionally cleaned.

Also known as

Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Frequently asked questions

Does Villa Palmeras offer free cancellation for a full refund?
Yes, Villa Palmeras does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Villa Palmeras?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 9 PM.
Are pets allowed at Villa Palmeras?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Villa Palmeras?
Yes, there's free self parking.
What are the check-in and check-out times at Villa Palmeras?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 350 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Villa Palmeras?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (11-min drive) are both nearby.
What is there to do at Villa Palmeras and nearby?
Villa Palmeras has an outdoor pool and an arcade, as well as a garden.
Are there restaurants at or near Villa Palmeras?
Yes, there's an on-site restaurant.

Villa Palmeras Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Andria, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Miguel, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

First large issue is waking up at 6am, trying to take a hot shower and after 30 minutes realizing that just isn’t going to happen as both knobs only come out cold. Call to the front desk (after I had walked down and confirmed the left knob turns on the hot) and I was told 9am would be the soonest someone can look at the shower. I leave at 8:30am for an appointment so I just don’t get to shower today. Biggest complaint is their food and beverage policy. I plan on being here through Saturday (strongly reconsidering at this point) and to not be able to bring any food or drink into my room is ridiculous. So no fridge, no microwave, just their hotel’s own spot downstairs. Most disappointing when you arrive to your 3pm check in and the room is hot and stuffy because the AC machine isn’t turned on by staff prior to your arrival. Overall, there are better places for the price, close to the actual beach and things to do. I’ve only taken two Ubers here, but to get to the nearby restaurant & back at the Marriot it cost me MX$200 total. Hard to tell from the photo but the downstairs lobby pool was empty when I checked in the first day, but this did get fixed the second day! Coming back after having a dentist appointment the whole day and the water still did not work. The front desk told me “there’s hot water in the hotel” as if that was my concern. His solution given was he’s waiting on information to reset the water heaters… full review on google. Read the reviews!
Albert, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Love the place, the restaurant is a plus and the staff was very friendly.
Kathiria, 1-night trip
Verified Expedia guest review

6/10 Good

IVONNE G, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a late check in of 11:30pm. It was very easy to check in. Hotel staff was nice. Close to Cancun Airport.
Julie, 1-night romance trip
Verified Expedia guest review

6/10 Good

It is a small property with limited entertainment available. There isn't anything within walking distance and you can't bring outside food in. They do have a very small restaurant that has decent food. They advertised a bar but i didn't see it in operation. The place is outdated. Television remote codes didn't work. I only stayed a night and left early so i didn't notify staff of any issues.
Cristina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Es muy tranquilo, pero está alejado de supermercados, farmacias y etc
Efren, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Iris, 1-night trip
Verified Expedia guest review

4/10 Fair

Would not recommend. The only nice thing about my stay was the cook and her 2 sweet daughters
Jeanette, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The area was very isolated and pretty scary, but once we were inside the Villa Property everything was really good.
Marie, 9-night romance trip
Verified Expedia guest review

2/10 Poor

Tony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pashae, 1-night trip
Verified Expedia guest review

6/10 Good

Abhijit, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

nice place
carolina, 1-night trip
Verified Expedia guest review

6/10 Good

Nice property once inside the walls
The room was clean.
Nola, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Its good
Santiago, 1-night trip
Verified Expedia guest review

10/10 Exceptional

MICHAEL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean room, nice hotel atmosphere, friendly staff, all for a good price.
Malu, 1-night romance trip
Verified Expedia guest review

2/10 Poor

The air conditioning was poor,and had no running water 2X morning in a row. Couldn't shower go to the bathroom nothing. How we're they cooking and had no water to even wash their hands. Would not go back and definitely won't recommend anyone...
Anthony, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

very close to the airport with everything you need when ever your flight changes.
David, 1-night family trip
Verified Expedia guest review

8/10 Very good

Veronica, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great small hotel with restaurant
The hotel was small and quiet which we loved. The pool and outdoor area is perfect to hang out in. He restaurants had good food and drinks and was affordable.
Josselyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review