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Mbale Resort Hotel

5.0 star property
Luxury hotel in Mbale with 3 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mbale Resort Hotel

Front of property – evening/night
Exterior
Pillow-top beds, minibar, in-room safe, desk
Outdoor pool
Pillow-top beds, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Free breakfast
  • Spa
  • Gym
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Premium TV channels
  • Garden
The price is RM556
RM656 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Presidential Suite, 2 Bedrooms, Mountain View, Executive Level

Designer toiletries, hair dryer, dressing gowns, slippers

Presidential Suite, 2 Bedrooms, Mountain View, Executive Level

Highlights

Air conditioning
Free cots/infant beds
TV
Pillow menu
Pillow-top bed
Bathrobes
Private bathroom
Designer toiletries
  • 112 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for Business Suite

Pillow-top beds, minibar, in-room safe, desk

Business Suite

Highlights

Air conditioning
Free cots/infant beds
TV
Pillow menu
Pillow-top bed
Separate bedroom
Bathrobes
Private bathroom
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Triple Room

Pillow-top beds, minibar, in-room safe, desk

Executive Triple Room

Highlights

Air conditioning
Free cots/infant beds
TV
Pillow menu
Pillow-top bed
Bathrobes
Private bathroom
Designer toiletries
  • 38 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Twin Room

Pillow-top beds, minibar, in-room safe, desk

Executive Twin Room

Highlights

Air conditioning
Free cots/infant beds
TV
Pillow menu
Pillow-top bed
Private bathroom
Hairdryer
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Pillow-top beds, minibar, in-room safe, desk

Executive Double Room

Highlights

Air conditioning
Free cots/infant beds
TV
Pillow menu
Pillow-top bed
Private bathroom
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

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The price is RM380
RM448 total
includes taxes & fees
22 Dec - 23 Dec
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About the area

Map
Plot 50 Bunghokho Road, Mbale, 1621

What's nearby

  • LivingStone International University - 5 min drive
  • Mt Elgon Waterfall - 12 min drive
  • Sipi Falls - 16 min drive
  • Wanale Cliff - 27 min drive
  • Sipi Falls - 77 min drive

Restaurants

  • ‪Case Del Turista - ‬3 min drive
  • ‪Chicken Papa - ‬4 min drive
  • ‪Sukaali - ‬6 min drive
  • ‪Endiro Coffee - Mbale - ‬4 min drive
  • ‪Casa Del Turista - ‬4 min drive

About this property

Mbale Resort Hotel

Enjoy your visit to Mbale with a stay at Mbale Resort Hotel. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar.

Languages

English, French, Swahili

At a glance

Hotel size

  • 93 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Evening entertainment
  • Hiking/biking trails nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Karibu Health Club. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 3 – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Children & extra beds

  • Rollaway beds are available for UGX 50000.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Mbale Resort Hotel Hotel
Mbale Resort Hotel Mbale
Mbale Resort Hotel Hotel Mbale

Frequently asked questions

Does Mbale Resort Hotel offer free cancellation for a full refund?
Yes, Mbale Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mbale Resort Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mbale Resort Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mbale Resort Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mbale Resort Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Mbale Resort Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mbale Resort Hotel also has 2 bars, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Mbale Resort Hotel?
Yes, there are 3 on-site restaurants, featuring local and international cuisine.

Mbale Resort Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Kelly, 2-night trip
Verified Expedia guest review

8/10 Very good

It was nice and clean, very good beds
John, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Lovely gardens, lovely hotel.
Great hotel. Clean. Lovely. Heaps of amenities in room. Beautiful gardens. Fantastic massage. Overall, so so nice. It's hotels only fault... no lift. We were on the 4th floor so it was a lot of stairs!! I request that Reservations staff let guests know that there is no lift on arrival, and check if they are okay with so many stairs - if we had have known, we would have requested a room on the 1st or 2nd floor as we had a 1-year-old child with us.
Angela, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Disorganised! I booked during the Christmas period. They didn’t know how many rooms were available. As a result of overbooking, I was asked to vacate my room on Christmas day. They also shutdown their online booking service because they didn’t have the internal infrastructure to monitor bookings. There’s no lift and the stairs are uneven, which poses a hazard. Sadly, there aren’t many comparable options in terms of amenities locally (e.g. spa, pool). However, I would recommend Mount Elgon Hotel as an alternative stay. It’s smaller, but the overall service is better and has the standard of amenities.
Grace, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Extraordinary
This place was a hidden treasure in beautiful Mbale. The services and staff were impeccable. Thank Mbale Hotel 🏨 resort special thanks to Madame Gloria Mukite and Madame Lillian Namataka for special services they were like family. Highly recommended.
Bryan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Dejligt ophold og venligt personale
Vi havde to dejlige overnatninger på Mbale Resort Hotel, der virkelig ligger i skønne omgivelser! Værelset er stort og renligt, sengen er virkelig dejlig, fint badeværelse, skøn altan. Der er ingen myggenet, da værelset bliver sprayet osv, vi havde dog nogle enkelte myg på værelset på trods af lukkede altandøre. Personalet er venlige, og vi følte os meget velkomne. Restauranten var også god, morgenmaden var lækker (især ift. alternativet andre steder i Mbale). Poolområdet var hyggeligt, dog kan man risikere en del insekter i poolen, hvis man kommer tidligt (inden de bliver fjernet). Både fitness og health club var fine (vi fik begge aromamassage, som var skøn :-) ). Vil helt sikkert anbefale dette hotel! Vi vil komme tilbage, hvis vi er i området :-) Mvh Maiken og Amalie
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely place to rest in the middle of busy Christian ministry visit, so comfortable. Quiet and peaceful. Convenient and staff excellent. Changed our rooms as one person short in the party and made the stay even better. Thank you
Douglas, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

My stay
Dr Helen K, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great facility. The property manager Tom and his team of great support staff did an outstanding job! Look forward to visiting again in the near future.
Curtis, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

The only problems we had revolved around the time it took to get dinner. The first night we waited 2 hours and 40 minutes for our dinner order - even those who only ordered a smoothie waited this long even on repeated requests to bring the smoothies out before dinner was served. We requested bottles of water 4 times over the span of an hour before they were received. We were a large group and service did improve somewhat each night we were there. I have a feeling that the reduced staff due to COVID made things take longer than usual. One tip is to always order ahead :)
Michaela, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

LA Mom
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stay at Mbale resort Hotel
Well i had a very great night at the resort hotel, the space, balcon, tea making place within the room that was so amazing,the small refrigerator,very clean room, WiFi,the bed its self was so comfortable. I generally liked the service at Mbale resort Hotel
wardrobe
Dr Helen K, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A great place to stay
Great staff and friendly. One problem. But it’s important. The food and coffee - morning breakfast. The bread has a strange taste and the coffee was terrible. I suggested you find regular bread that foreigners are accustomed to versus what you put out to eat. Also, I don’t know how you do it but the coffee is so weak that it’s not drinkable. Finally the Buffett - some nights there was little food selection. One time they even told me to order from the menu because there was not enough. And this was early in the evening not end of night
David, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

The facilities were clean and check in procedures were pleasant and straightforward. I have stayed here before yet the receptionist offered to walk me to my room.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in Mbale. We are pretty much regulars here now, and the service really stands out. Held our introduction and engagement party, and the team through everything together in two days-Moliro and his team were spectacular! Hands down, a great hotel!!
R., 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, nice and clean. Swimming pool, good rooms, and dining options.
1-night trip with friends
Verified Expedia guest review

6/10 Good

My stay at Mbale Resort...
Location of the hotel is good and quiet. Check-in process was a mess I.e miss allocation of rooms. Contents of the room allocated to me were sub standard and filled mosquitoe. I requested to change rooms but I was told the hotel was full and that I had to wait until the following day. Otherwise the food was good. I managed to swap rooms too with the guests I came with and changes were eventually made to my room.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Had a great weekend with family. Would do it again!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place to stay if you are in Mbale
Lovely hotel and grounds, awoke to amazing symphony of bird calls. Generous delicious breakfast buffet included. Has spa, pool, gym included. Staff was gracious and helpful. Genuinely looking forward to staying there again on my next visit. Only minor complaint - no hot water when I arrived late at night, just lukewarm. By the morning, hot water was back, which was a relief since I really prefer hot water showers, though I have found many hotels in E. Africa don't have it or don't have it reliably.
AmyWorldTravel, 1-night trip
Verified Expedia guest review

8/10 Very good

TAKEO, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ingunn, 5-night business trip
Verified Hotels.com guest review