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Hotel Boutique Castilla de Leon

3.5 star property
Downtown Cuenca hotel in historical district

Choose dates to view prices

Photo gallery for Hotel Boutique Castilla de Leon

Garden
Lounge
Standard Triple Room | Free WiFi, bed sheets
Exterior
Lobby sitting area
In the heart of Downtown Cuenca, Hotel Boutique Castilla de Leon offers an inviting atmosphere with a lush garden and business center. Explore local treasures at the gift shop or catch up on work with in-room WiFi while enjoying nearby access to meeting rooms.

Reviews

7.4 out of 10
Good

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is $30
includes taxes & fees
$30 per night
Feb 25 - Feb 26

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

Highlights

LCD TV
Renovated in 2017
Private bathroom
Digital channels
Daily housekeeping
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 1 King Bed

Free WiFi, bed sheets

Premium Room, 1 King Bed

Highlights

LCD TV
Renovated in 2017
Private bathroom
Digital channels
Daily housekeeping
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room, Mixed Dorm

Free WiFi, bed sheets

Honeymoon Room, Mixed Dorm

Highlights

LCD TV
Renovated in 2017
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

Highlights

LCD TV
Renovated in 2017
Private bathroom
Digital channels
Daily housekeeping
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Room, Mixed Dorm

Free WiFi, bed sheets

Romantic Room, Mixed Dorm

Highlights

LCD TV
Renovated in 2017
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Free WiFi, bed sheets

Family Triple Room

Highlights

LCD TV
Renovated in 2017
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Single Room

Shower, towels

Single Room

Highlights

LCD TV
Renovated in 2017
Private bathroom
Digital channels
Daily housekeeping
  • 43 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Free WiFi, bed sheets

Quadruple Room

Highlights

LCD TV
Renovated in 2017
Private bathroom
Digital channels
Daily housekeeping
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Free WiFi, bed sheets

Family Room, Multiple Beds

Highlights

LCD TV
Renovated in 2017
Sofa bed - twin
Private bathroom
Digital channels
Daily housekeeping
  • 193 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Double Bed

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About the neighborhood

Map
Hermano Miguel y Mariscal Lamar, Cuenca

What's nearby

  • Plaza Rotary Market - 1 min walk
  • Calderon Park - 5 min walk
  • New Cathedral of Cuenca - 7 min walk
  • Río Tomebamba & Calle Larga - 9 min walk
  • Alejandro Serrano Aguilar Stadium - 17 min walk

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 4 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.9 miles/128.6 km
  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • 14n - Antonio Borrero Station - 3 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Terminal Terrestre Station - 15 min walk
  • Unidad Nacional Tram Station - 26 min walk

Restaurants

  • ‪Negroni - ‬7 min walk
  • ‪El Confesionario - ‬7 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪cositas - ‬5 min walk
  • ‪Raymipampa - ‬7 min walk

About this property

Hotel Boutique Castilla de Leon

Enjoy your visit to Cuenca with a stay at Hotel Boutique Castilla de Leon. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 3 minutes and Terminal Terrestre Station is 15 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 9 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Onsite garage
    • Offsite parking within 98 ft (USD 7 per night), from 8:00 PM to 8:00 AM
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 8:00 AM–10:00 AM
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1897
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Banquet hall

Room amenities

Be entertained

  • LCD television
  • Premium digital channels
  • Streaming services

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 7.75 to 15.75 for adults, and USD 5.75 to 9.75 for children
  • Credit card charges are subject to an extra charge of 9 percent

Parking

  • Parking is available nearby and costs USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
  • Parking height restrictions apply

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca

Frequently asked questions

Does Hotel Boutique Castilla de Leon offer free cancellation for a full refund?

Yes, Hotel Boutique Castilla de Leon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Boutique Castilla de Leon?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Boutique Castilla de Leon?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Hotel Boutique Castilla de Leon?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Boutique Castilla de Leon and nearby?

Hotel Boutique Castilla de Leon has a garden.

What's the area around Hotel Boutique Castilla de Leon like?

Hotel Boutique Castilla de Leon is in Downtown Cuenca, a short 3-minute walk from Gaspar Sangurima Tram Station and 5 minutes' walk from Calderon Park.

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Hotel Boutique Castilla de Leon Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Overnight stay in Cuenca
We stayed in a family room for 1 night. The hotel is in a very good location. To the north the area is a bit more dodgy but to the south it’s close to the Central Park and the area is better.
Maria, 1-night trip

10/10 Exceptional

Great!!
Great and cheap
Mikjail, 2-night trip

8/10 Very good

The hotel was under construction but the staff were amazing.
Dioselina, 1-night trip

10/10 Exceptional

It is unique, so nice plce if you want to stay in Cuenca, near to every thing
Jorge, 3-night trip

8/10 Very good

The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you!
Dania, 5-night trip

6/10 Good

convenient location, close to tram which provides easy airport access. Affordable rate

2/10 Poor

the beds are not what the app shows the place
Daniel, 2-night trip

6/10 Good

The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Constance Marion, 2-night trip

4/10 Fair

The one light in the room. for four was extremely dim like a 40 watt bulb it was horribly dark and the first week it was hard to get our room cleaned you have to leave your key we came back after 2pm on several occasions and the beds were not made or room cleaned the area is very convenient and there are tons of options for food Cuenca is beautiful and most establishments are not like this the staff are friendly but the service is bad I even had to go buy a plunger because they didn’t have one they do now I left it but also Expedia is to blame for not vetting the location
Monty, 14-night trip

2/10 Poor

Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
Lisa, 3-night trip

6/10 Good

Decent hotel, meh breakfast, slow(!) WiFi, noise
Good sized room. Friendly reception. Good shower and hot water. Clean and reasonably comfortable. The WiFi is pre-jurassic speed with tendencies to fall out for shorter periods. The TV had 20 channels on them, all local TV, bad quality signal. The breakfast was different every day. Half service, you had to grab coffee, cutlery and fruits/juice from the bar - which was fine enough. The plate you received every day was a hot meal. Two of the days we did not eat the breakfast. Hot potatoes and chicken on bones at breakfast was not our cup of tea. Coffee was decent, and available during the day aswell. There does not seem to be any regulations regarding noise in the hotel. A couple had their children with them in the room, let them out to run and scream hysterically in the hallways after 12pm. No personal said anything to the parents, who did not understand that their children should not scream and run around the hotel at night. The location of the hotel is good, and the price is somewhat fair - but the things above have to be considered when choosing this hotel.
Kasper Holst, 3-night trip

6/10 Good

Muy bien todo, pero el personal muy indiferente
Samanta, 1-night trip

6/10 Good

Observaciones Servicio
Al inicio no encontraban mi reserva, no pidieron cédula para el ingreso
Michelle, 1-night trip

8/10 Very good

Marc S Narosny, 2-night trip

2/10 Poor

El hotel te ofrece aparcamiento, sin embargo al llegar no tienen, sino que un convenio con un señor que tiene un parking a dos cuadras del hotel, te piden que las toallas las dejes limpias, porque si encuentran alguna mancha te cobran 30 dólares de recargo, sin embargo las sábanas están manchadas, luego si algún mueble está dañado a tu salida tienes que pagar más recargos, pero no tienen en cuenta que la estructura de su hotel está en mal estado; la pintura descascarada y tornillos sobresaliendo de la pared debajo de la almohada( con el que me golpee en la noche), si sales muy pronto(antes de las 6) otro recargo. La chica de la recepción cero empatía… Al día siguiente al check out pedimos hoja de reclamación y lo que nos hizo fue decir “escribe en esta hoja en blanco”, que no tenían hojas de reclamación, pedí una nuevamente y se fue por 10 minutos a buscar una y cuando nos cansamos de esperar porque teníamos que seguir con nuestro viaje, bajamos y estaba hablando con sus otros compañeros en la cocina del restaurante de abajo. No lo recomiendo para nada. Solo quieren sacarte dinero en recargos por cualquier cosa por mínima que sea. He estado en hostales con muchísima mejor atención y empatía con el cliente.
Jhomar, 1-night trip

2/10 Poor

El hotel no es como luce en las fotografías
Andres, 2-night trip

10/10 Exceptional

Julia, 1-night trip

10/10 Exceptional

s/
Patricio, 1-night trip

10/10 Exceptional

Tanya, 1-night trip

6/10 Good

Carlos, 2-night trip

10/10 Exceptional

Yolanda, 2-night trip

10/10 Exceptional

Me gustó su ubicación, buena atención.
Raul, 1-night trip

6/10 Good

Johanna, 1-night trip

4/10 Fair

No había aire condicionado, el toilet estaba dañado, hacía mucho ruido, pero la localización está muy bonita
Heidy, 2-night trip

10/10 Exceptional

Agregar nevera funcional en la habitación y un sensor de salida para no solicitar la apertura de la puerta cada que se requiere salir.
Santiago, 2-night trip

General property information

Travelers Say
"Great service from staff and facilities was excellent."
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5