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Hoshino Resorts Tomamu The Tower

3.5 star property
Shimukappu family-friendly hotel with indoor pool

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hoshino Resorts Tomamu The Tower

Property grounds
Exterior
Bar (on property)
Property amenity
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Cots available
  • Spa
  • Pool
  • 24/7 front desk
  • Free parking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Sauna
  • Children's pool
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Cots/infant beds available
  • Children's pool
  • Fridge
  • Television
  • Terrace

Room options

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Property grounds

Hoshino Resorts RISONARE Tomamu

Pool
Spa
Free parking
Free WiFi
8.6 out of 10, Excellent, 8 reviews
Hoshino Resorts RISONARE Tomamu
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About the area

Map
Nakatomamu, Shimukappu, Hokkaido, 079-2204

Getting around

  • Tomamu Station - 23 min walk
  • Free local area shuttle
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪森のレストラン ニニヌプリ - ‬9 min walk
  • ‪hal - ‬4 min walk
  • ‪GARAKU - ‬5 min drive
  • ‪Mount Café SOL - ‬5 min drive
  • ‪Platinum - ‬17 min walk

About this property

Hoshino Resorts Tomamu The Tower

Enjoy your visit to Shimukappu with a stay at Hoshino Resorts Tomamu the Tower. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in sports massages, facials or body treatments. An indoor pool, a sauna and a children's pool are other highlights.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 500 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Free train station shuttle available at scheduled times
DONE

Off-site

    • Free area shuttle

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Coffee shop
  • Shared microwave

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Free local shuttle

What to do

  • Shopping

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1987
  • ATM/banking
  • Terrace
  • An indoor pool
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Slippers
  • Children's slippers

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an outdoor public bath.

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hoshino Resorts Tomamu The Tower Hotel
Hoshino Resorts Tomamu The Tower Shimukappu
Hoshino Resorts Tomamu The Tower Hotel Shimukappu

Frequently asked questions

Is there a pool at Hoshino Resorts Tomamu the Tower?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Hoshino Resorts Tomamu the Tower?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hoshino Resorts Tomamu the Tower?

Yes, there's free self parking.

What are the check-in and check-out times at Hoshino Resorts Tomamu the Tower?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Hoshino Resorts Tomamu the Tower and nearby?

Hoshino Resorts Tomamu the Tower has an indoor pool and a sauna.

Does Hoshino Resorts Tomamu the Tower have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Hoshino Resorts Tomamu The Tower Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Food was great and views were amazing. But we encountered issues with the beds during our initial check-in. The beds were very old, lacked support, and had a musky smell - resulting in poor sleep. We were told that Hoshino Resorts had only recently taken over the property and that it is due for an overhaul and refurbishment soon. We hope the resort replaces the beds eventually. Notably, a hotel manager by the name of Mei went the extra mile to ensure that we were made comfortable and to address our feedback. Her service recovery, customer mindedness and care really saved our stay.
Verified Expedia guest review

8/10 Very good

Great skiing!
DANIEL, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Convenience and many activities for winter festival
2-night family trip
Verified Expedia guest review

8/10 Very good

Great combo of ski and non-ski facilities. Nice amenities such as cafe lounge hotel guests with free flowing sake or hot milk. The connecting skyways are fun and practical. Ice village was neat and so was the cable cars to the top of the hills. Choice of restaurants are adequate. All in all a we had a very fulfilling stay.
LEUNG, 4-night family trip
Verified Expedia guest review

6/10 Good

Lobby staff not so friendly.
Rachel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Nice place to stay for Ski and other activities as they all located in a resort, bus pick up from the station, unkai rides and pass is included in the hotel charge. Nice staff and ski coaching are very friendly. Restaurants are load3d with many people during peak hours and long waiting que.
Sunita, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Having great times with our kids in this hotel & facilities. Good food also.
1-night trip
Verified Expedia guest review

8/10 Very good

The room was nice, big and clean. We stayed for 3 days and we used almost all the facilities that were available. During the date we were there, the snow sport stuffs are not operating. So we only played with the snow. The hotel can be a bit too crowded and there were not so many choices for food (we did not want to eat at the all-u-can-eat buffet) and the queue can be frustrating especially during dinner time since some restaurants only open for lunch. There is no typical convenience store but they have a shop which sells merchandise and cup noodles/drinks/fruit/snacks. Was expecting some simple bento but the best one they had was the typical convi store sandwiches which are only available in the morning. We had a bit of a problem when we asked the information staff on what time we should take the shuttle bus to Tomamu train station. I think she was not really well-conversed in English so there was a bit of misunderstanding and we almost had to wait for 1 hour in the snow. Luckily we double checked the schedule with another staff.
2-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel with lots of activities and dining options, comes at a cost though. Overall still a wonderful experience
KG, 1-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

The accessibility to wifi was really bad. The bandwidth looks to be operating at its maximum limit and to connect to the wifi and accessing the internet pages took more than a few minutes to get through a single page and sometimes it could even timed out. And the bedsheets were not really clean as well. Traces of blood stains could be observed.
3-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

My room had a nice view
YEW CHAN, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Totally wasted n missed opportunity
My aim to stay here was to gain convenience to ride the gondola to enjoy the sea of clouds..but there was an earthquake that ruin my plan..n wasted my money:(
eunice, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and experience
Fantastic place that takes you out of this world! No regrets coming here.
CChan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel with big rooms
Nice hotel with big compound for loads of activities and restaurants. Language is no problem. Rooms are big with nice views. All the buffet and dinning experience are great. One of the best hotels in our 2weeks holiday. Will be back for the unkai which we missed despite wakimg up at 4am and going up the terrace on both days of ue stay.
CP, 2-night trip
Verified Expedia guest review

10/10 Exceptional

屋外の入浴施設はバスで移動して行くほどの価値はないと感じた。
Tadashi, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

星野リゾートトマムザタワー
shigeru, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

スタッフは親切で、心地良かったです。 施設が広くて素晴らしいのですが、入浴する為、バスに乗らなければならないのは、少し億劫でした。
MITSUE, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

HUI YING, 1-night trip
Verified Expedia guest review

8/10 Very good

MATSUZAWA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Taku, 1-night family trip
Verified Hotels.com guest review