In Zona Centro, LOtel-Casa Arca offers a vibrant getaway with an outdoor pool, rooftop terrace and a poolside bar. Guests can treat themselves to spa treatments or indulge in Mexican cuisine at the on-site Jacinto 1930 restaurant. The hotel also features free WiFi, 2 coffee shops/cafes and an arcade/game room.
VIP Access
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Bar
Spa
Pool
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Rooftop terrace
Pool bar
Room service
2 coffee shops/cafes
Spa services
In-room childcare
Terrace
24-hour front desk
Arcade/games room
Feel at home (6)
In-room childcare (surcharge)
Television
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is RM857
RM857
RM1,114 total
includes taxes & fees
11 Aug - 12 Aug
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Basic Suite
Basic Suite
9.49.4 out of 10
Exceptional
11 reviews
(11 reviews)
Highlights
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
33 sq m
1 bedroom
Sleeps 2
1 Queen Bed
View all photos for Signature Suite King
Signature Suite King
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
51 sq m
1 bedroom
Sleeps 2
1 King Bed
View all photos for Suite King With Bathtub
Suite King With Bathtub
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
51 sq m
1 bedroom
Sleeps 2
1 King Bed
View all photos for Deluxe Double Room
Deluxe Double Room
9.69.6 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
51 sq m
Sleeps 3
2 Double Beds
View all photos for Premiun Suite King with Bathtub
Premiun Suite King with Bathtub
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Balcony or patio
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Bathrobes
70 sq m
1 bedroom
Sleeps 3
1 King Bed
View all photos for Master Suite King With Bathtub
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700
What's nearby
Allende Garden - 2 min walk - 0.2 km
San Miguel de Allende Historical Museum - 2 min walk - 0.2 km
Church of San Miguel Arcángel - 3 min walk - 0.3 km
Juarez Park - 9 min walk - 0.8 km
Fábrica La Aurora - 10 min walk - 0.9 km
Getting around
Querétaro, Querétaro (QRO-Querétaro Intl.) - 73 min drive
Restaurants
San Agustín - 2 min walk
La Coronela - 1 min walk
Los Milagros - 1 min walk
El Cielo Restaurant y Terraza Bar - 2 min walk
Apolo IX Carnitas - 1 min walk
About this property
LOtel-Casa Arca
LOtel-Casa Arca features a rooftop terrace and puts you only steps from Church of San Miguel Arcángel. Guests can indulge in deep-tissue massages, facials or body treatments, and grab a bite to eat at Jacinto 1930, which serves Mexican cuisine and is open for lunch and dinner. Other highlights include 2 coffee shops/cafes, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and location.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
22 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 8 AM–11:30 AM
2 coffee shops
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
An outdoor pool
Arcade/games room
Spa services
Accessibility
Lift
Wheelchair-accessible registration desk
ROOM
Room amenities
Be entertained
45-inch flat-screen TV
Satellite TV channels
Netflix
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Fireplace
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
STAR_OUTLINE
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
Jacinto 1930 – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende
HELP_OUTLINE
Frequently asked questions
Is there a pool at LOtel-Casa Arca?
Yes, there's an outdoor pool.
Are pets allowed at LOtel-Casa Arca?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at LOtel-Casa Arca?
Yes, there's free self and valet parking.
What are the check-in and check-out times at LOtel-Casa Arca?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at LOtel-Casa Arca and nearby?
LOtel-Casa Arca has an outdoor pool and spa services, as well as an arcade.
Are there restaurants at or near LOtel-Casa Arca?
Yes, Jacinto 1930 offers Mexican cuisine.
What's the area around LOtel-Casa Arca like?
LOtel-Casa Arca is a short 3-minute walk from Church of San Miguel Arcángel and 2 minutes' walk from San Miguel de Allende Historical Museum. Travellers say that the hotel is in a great location.
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LOtel-Casa Arca Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Restaurant
Food
Boutique hotel
Cities
Ambience
Drinks
What guests liked
Breakfast was consistently described as delicious and wonderful with many guests praising the included breakfast options. (13 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
29 Jul 2025
Good service, good food and very clean and the location excellent
nicolas
nicolas, 2-night trip
10/10 Excellent
7 Aug 2025
Fantastic hotel with large spacious and bright room. The pool was just amazing. Friendly and helpful staff.
Cameron
Cameron, 3-night trip
10/10 Excellent
26 Jul 2025
The stuff whats great and friendly
Omar
Omar, 2-night trip
10/10 Excellent
13 Jul 2025
The only place I stay when I’m in SMA. Great restaurant downstairs and close to everything you want to see. We love the proximity to Ki’bok coffee and our MUST try Andrea’s Italian restaurant!
david
david, 5-night trip
10/10 Excellent
11 Jun 2025
It was exceptional in every way! Would stay there again.
Lynda
Lynda, 5-night trip
10/10 Excellent
1 Jul 2025
Charming hotel, arrived in wee hours of the morning 3am and hotel staff met me and showed me to my delightful room.
The staff, dining experience and amenities are outstanding. Highly recommend this charming small hotel
Barbara
Barbara, 1-night trip
10/10 Excellent
11 Jun 2025
We were very happy with or stay at LOtel-Casa Arca. The hotel is wonderfully located, the rooms are beautiful, very clean and polite staff. We highly recommend!
Heather Marie
Heather Marie, 3-night trip
10/10 Excellent
18 Apr 2025
Excellent place and service. Great location. The hotel is beautiful and clean.
Claudia
Claudia, 1-night trip
10/10 Excellent
29 Jun 2025
One of the best hotels I’ve ever stayed in. Decor was beautiful. The bathtub!Wow! Our bed was cloud-like and the fireplace was a great bonus. Location was perfect. It gets a bit noisy on a Saturday night outside, but I’m used to it living in a big city. Will definitely be back!
Masai
Masai, 2-night trip
10/10 Excellent
15 Jun 2025
Beautiful installation
Carolina
Carolina, 1-night trip
8/10 Good
1 Apr 2025
This hotel was a surprise. It is about a half block off the Jardin square, shopping and restaurants. It was clean and quiet and we would definitely stay there again.
CARYN
CARYN, 1-night trip
8/10 Good
25 Jun 2025
You can hear people talking outside really easily
Breakfast was great and staff very helpful
Parking is not in the property, the valet take your car and parks it 10min away from the hotel so you need to let them know you’ll need your car with some time in advance
David
David, 2-night trip
10/10 Excellent
5 Apr 2025
Our stay at LOtel Casa Arca was really beautiful. The stay came with 1 meal per day which you select from their menu and was absolutely delicious! The facilities were clean and the staff very friendly and helpful. It is walking distance (just outside) to the square with so much shopping and many wonderful restaurants. We would definitely stay there again.
Ann
Ann, 3-night trip
10/10 Excellent
11 May 2025
Nice
john
john, 2-night trip
10/10 Excellent
27 Feb 2025
Excelente beds
ALFONSO
ALFONSO, 1-night trip
10/10 Excellent
17 Mar 2025
That is not enough words to express how beautiful and wonderful this place is EVERYTHING WAS AMAZING!!! Wonderful experience 5 Diamond’s hotel for us!!
ELBA
ELBA, 2-night trip
10/10 Excellent
14 Jun 2024
Great place lovely hotel
Great property
jose
jose, 2-night trip
10/10 Excellent
17 Jun 2024
We LOVED the design and ambience the hotel has.
Nancy
Nancy, 4-night trip
10/10 Excellent
10 Nov 2024
Cute hotel in walking distance from the centro
Daisy
Daisy, 2-night trip
10/10 Excellent
30 Jul 2024
great place to stay. close to everything.
Nice property. Has a nice restaurant and food was great.
Ezequiel
Ezequiel, 1-night trip
10/10 Excellent
5 Jun 2024
Excellent place to stay, walkable to the sightseeing @San Miguel de Allende
Tito
Tito, 2-night trip
10/10 Excellent
12 May 2024
Great staff, it was close to the center and very friendly .
Michael
Michael, 2-night trip
10/10 Excellent
7 Mar 2024
Lovely hotel!
The staff and restaurant was amazing!
Kristi
Kristi, 4-night trip
10/10 Excellent
24 Nov 2023
The best location plus really quality hotel
All the staff were amazing
Keep it simple book this one
Stephen
Stephen, 4-night trip
10/10 Excellent
24 Jan 2024
It was one of the best hotels I have ever stayed at.