Aldea Thai by Ocean Front

3.5 star property
Beachfront aparthotel with outdoor pool, near Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aldea Thai by Ocean Front

Outdoor pool
Poolside bar
Outdoor pool
Aerial view
In-room safe, blackout curtains, iron/ironing board, free rollaway beds

Reviews

6.6 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Spa
  • Gym
  • 24/7 front desk
  • Pool
Main amenities
  • 3 smoke-free apartments
  • Daily housekeeping
  • On the beach
  • Restaurants and pool bar
  • Outdoor pool
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Room service
  • Spa services
  • Babysitting
Feel at home
  • Babysitting (surcharge)
  • Rollaway/extra beds available (surcharge)
  • Kitchen
  • Private bathroom
  • Television
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Penthouse, 2 Bedrooms, Pool View

Highlights

Private plunge pool
Air conditioning
Free rollaway/extra beds
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
2 bedrooms
  • 177 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds OR 1 King Bed

Deluxe Studio, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
  • 59 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
2 bedrooms
  • 177 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Deluxe Penthouse, 3 Bedrooms, Beach View

Highlights

Private plunge pool
Air conditioning
Free rollaway/extra beds
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
3 bedrooms
  • 264 sq m
  • 3 bedrooms
  • Beach view
  • Sleeps 9
  • 2 Double Beds OR 2 King Beds

Deluxe Apartment, 2 Bedrooms, Private Pool

Highlights

Private pool
Air conditioning
Free rollaway/extra beds
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
2 bedrooms
  • 177 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Calle 28, Manzana 81, Lote 1, Calle Cozumel, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk
  • Mamitas Beach - 2 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sonora Grill - Playa del Carmen - ‬2 min walk
  • ‪The Freshy Fish & Co. - ‬2 min walk
  • ‪Bistro Playa - ‬2 min walk
  • ‪Chez Waffle - ‬2 min walk

About this property

Aldea Thai by Ocean Front

At Aldea Thai by Ocean Front, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be steps from Quinta Avenida. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. The restaurant is a great spot for a bite to eat, and cold drinks are served at the pool bar. A fitness centre and a terrace are offered, and apartments have conveniences such as fridges and microwaves.

Languages

English, Spanish

At a glance

DONE

Property size

    • 3 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 7 PM
    • Minimum check-in age – 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • On the beach
  • Beach sunloungers
  • Beach umbrellas
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Babysitting (surcharge)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 1 restaurant
  • 1 poolside bar
  • Room service available

Bedrooms

  • Free rollaway/extra beds

Bathrooms

  • Shower
  • Hairdryer
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • 24-hour front desk
  • Free bottled water

Things to do

  • Fitness centre
  • Yoga classes on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 rooms

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards.

Also known as

Aldea Thai by Ocean Front Aparthotel
Aldea Thai by Ocean Front Playa del Carmen
Aldea Thai by Ocean Front Aparthotel Playa del Carmen

Frequently asked questions

Does Aldea Thai by Ocean Front offer free cancellation for a full refund?
Yes, Aldea Thai by Ocean Front does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aldea Thai by Ocean Front?
Yes, there's an outdoor pool.
Are pets allowed at Aldea Thai by Ocean Front?
Sorry, pets aren't allowed.
Is parking offered on site at Aldea Thai by Ocean Front?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Aldea Thai by Ocean Front?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Aldea Thai by Ocean Front?
Check-in start time: 3 PM; check-in end time: 7 PM. Check-out time is 1 PM.
What is there to do at Aldea Thai by Ocean Front and nearby?
On-site recreation at Aldea Thai by Ocean Front includes yoga. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a fitness centre and spa services.
Are there restaurants at or near Aldea Thai by Ocean Front?
Yes, there's an on-site restaurant.
Does Aldea Thai by Ocean Front have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.
What's the area around Aldea Thai by Ocean Front like?
Aldea Thai by Ocean Front is a short 2-minute walk from Quinta Avenida and 2 minutes' walk from Mamitas Beach.

Aldea Thai by Ocean Front Reviews

Reviews

6.6

Good

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Poor

Do not book -- go to Aldea Thai by La Divina
We booked through Hotels.com and received our confirmation. Upon arrival, we were told at the hotel reception desk that the Oceanfront manager didn't have the reservation and didn't have any rooms available. We were also told by someone not associated with the hotel that it had happened before with Oceanfront. As the Aldea Thai building has space managed by many different agencies and the reception desk is general, I didn't get the chance to speak to the person who actually manages the Oceanfront properties at Aldea Thai. Hotels.com couldn't even get the manager on the phone to find out what happened. I highly recommend against booking this property and believe Hotels.com shouldn't book for them. It's not right to leave people hanging and without a room. I will say, however, that Hotels.com staff were very helpful in staying on the phone with us and finding another room. Thank you. We stayed at Aldea Thai by La Divina which is always wonderful with very professional and helpful staff, as well as lovely rooms. We're very thankful that our vacation wasn't ruined by the unprofessional, and seemingly unremorseful, Oceanfront management.
Verified Hotels.com guest review

2/10 Poor

Old, stinky hotel
Nearly impossible to find this hotel as google GPS has the wrong address, plus it was very expensive for the ugly, stinky, old building. Our blankets were dirty, called to get new ones, they just came to do the beds with the same dirty blankets. I would never return to this hotel,
Sarah, 3-night trip
Verified Expedia guest review

6/10 Good

3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice luxury condo hotel close to best beaches!
Gerardo was very helpful on our stay! I will definitely come back.
Juan, 3-night trip
Verified Orbitz guest review

4/10 Fair

Dirty, Old, Pictures show something else
When we first arrived we had to wait for the administration to give us the room since it is a rental, but since we booked through Expedia we thought it would be charged trough them, they explained to us it was not and they will only give us key when the person in chargers arrived. Then he GBM us the room, it was horrible not at all as the pictures, very old, very dirty, the pillows where old, not fluffy at all. The complex is beautiful but we definitely would stick to chain hotels next time
Pedro, 2-night trip
Verified Expedia guest review

2/10 Poor

Awful
Awful experience, the pics are far better than real life, they had several problems with reservations regardless I call them in advance and finally wanted me to pay in cash with no recipe.
Christian, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great Staff!-On the beach-amazing views!
Gerry was amazing! He took time out to give us a little tour of the area and answered all questions and offered suggestions of what to do and where to go. We were also upgraded to a penthouse with a private pool! Had an amazing time at Aldea Thai.
Verified Orbitz guest review

8/10 Very good

It was a great location. If enough people >4 I would recommend staying at the penthouse. It's beautiful. The vibe is more of an apart hotel which is great if you want to have a kitchen, buy food as well. That being said, for this same reason when we arrived we paid cash to the manager, not credit card. It was all fine but just something to be aware of. Overall good stay.
Verified Hotels.com guest review

2/10 Poor

Booker Beware
Booked this hotel for the final 2 nights of a 10 night trip to the Riviera Maya over christmas holiday. Worst experience of the 6 hotels we stayed out over that time. Biggest disappointment was that upon arrival, they had sold our room to someone else!!! There I was with my family at 8pm on December 29 (busiest time of the season) without anywhere to stay in Playa del Carmen. The concierge for the hotel mentioned that they always "overbook" and I got the sense what we were experiencing was part of their booking practices. He took us over to the adjacent property in the same building (La Divina at Aldea Thai) and we found a room that slept 2 people for just that one night. My 14-yr old son slept on the couch. Aldea Thai at Oceanfront didn't offer to pay for the room and we forked out the same amount of money despite it not sleeping 3 people. We were on the street for Dec 30. It gets worse. Only one block away was an annual event - DJ Fest - blasting electronic dance music from 1pm-12am every day between Dec. 29-31. The building was shaking and the room we took was directly across from the event. The hotel would have had every bit of knowledge that this event was taking place (annual event!) and yet mentioned nothing of this before we arrived. A father of a large family with many kids was there at the front desk at La Divina asking what they could do to go stay somewhere else. The place was chaos! Even worse... the room they gave us smelled so strongly of garbage/compost.
Verified Orbitz guest review

6/10 Good

Vacay!
Todo muy bien, el hotel súper cerca de los mejores lugares tanto en la playa como en la 5ta! Aunque en lo particular mi habitación se veía un poquito descuidada... a cómo me había tocado en otras ocasiones.
ilse, 4-night trip
Verified Expedia guest review

10/10 Exceptional

excelente ubicación, instalaciones, limpieza, per
Todo desde nuestra llegada fue excelente, la única recomendación es que unifique sus criterios y la información otorgada al momento de que uno como visitante llame para confirmar su reservación, fue en lo único que batallamos.
Alma, 2-night trip
Verified Expedia guest review

4/10 Fair

No lo recomiendo - Robo de pertenencias
Tuvimos una experiencia muy desafortunada. Primero que nada, nos robaron algunas pertenencias y nadie del hotel se hizo responsable. Hubo construcción en un cuarto cercano al nuestro ocasionando ruido durante el día, y por último, los dos últimos días los cuartos olían a cañería por un proceso de limpieza que hicieron en el hotel. El staff poco servicial, y el proceso de checkin con muchas oportunidades de mejora. Creo que hay mucho mejores opciones de hospedaje en Playa del Carmen, no les recomiendo Aldea Thai.
G Ivette, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Una experiencia muy buena.. por parte de Cecilia y Luz un trato excelente e información de primera, excelente ubicación del hotel todo estaba a vuelta de la esquina.. gracias por todo
4-night trip
Verified Expedia guest review

8/10 Very good

Excelente ubicación
En general bien el bar de la alberca deberían de cerrar más tarde
juan pablo, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

EXCELENTE!, la mejor opción de Playa del Carmen
TODO SENSACIONAL! El tamaño y lujo de la habitación. El trato y Servicio de los administradores. La calidad de todo el lugar, en especial de la alberca y el pool bar. La ubicación inmejorable. La major opción en Playa del Carmen!!!
José Luis, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente estadia!!!.
Gracias Cecilia!!!, por ser tan buena anfitriona, pasamos unos dias excelentes por tu buena predisposicion y tu buena onda!!; Volveremos...
Pedro Horacio, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

muy buen viaje
excelente, no hubo ningun problema
YVETTE, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Buena ubicación
Muy cerca de la playa y de la quinta avenida
Verified Hotels.com guest review

10/10 Exceptional

Buenas sorpresas
El hotel es excelente y con una ubicación privilegiada. Al llegar nos dijeron que no tenían disponible la habitación que reservamos pero para compensarlo nos dieron un "upgrade" a una mucho mejor con alberca privada sin aumentarnos la tarifa. Me pareció un excelente servicio. Gracias por todo.
Verified Expedia guest review

2/10 Poor

La peor experiencia para tus vacaciones
Rentamos un Deluxe Penthouse Beach view que todo fue mentira, el departamento estaba en condiciones deplorables, nos cambiaron a otro que estaba peor, las fotos son falsas. La atención del administrador Gerardo que por cierto todo el tiempo esta drogado fue indignante, nos falto al respeto verbalmente, no hay agua caliente, es un precio excesivo por el servicio que ofrecen. No aceptan pago con tarjeta solo efectivo, no dan comprobante fiscal. Al parecer es lavado de dinero y tiene contratadada como hostess a una argetina llamada Cecilia que al parecer esta de ilegal en el país.
Verified Hotels.com guest review

2/10 Poor

El peor hotel no lo recomiendo
Pesimo servicio, nunca limpiaron la habitacion, el encargado del hotel se metia a las habitaciones sin preguntar mientras dormiamos, y muchos detalles mas
Verified Hotels.com guest review

10/10 Exceptional

Excelente ubicación para jóvenes
Muy buena ubicación! Cecilia fue super atenta con nosotros y no tuvimos ningún problema al estar hospedados.
Verified Hotels.com guest review

2/10 Poor

Concepto bueno. Habitaciones pésimas
Muy mala experiencia. No había la habitación que habíamos reservado y nos dieron una más grande que nos cambiaron al día siguiente La cual estaba muy descuidada y muy sucia y olían horrible las tuberias
Verified Hotels.com guest review

6/10 Good

Experiencia Agri/Dulce
Yo hice mi reservación en línea, y ahí dice que tenía hasta las 7p.m. para hacer el check-in. Resulta que llegué a las 6:30p.m. y ya le habían dado mi habitación a otra persona. Tuve que esperar que llegara un señor llamado Gerardo quién me empezó a decir que él iba a tener que pagar de su bolsillo la diferencia y hacerme upgrade de habitación para "respetar mi reserva". Yo le dije que inclusive había enviado un mensaje al hotel diciendo mi hora de llegada. Después de casi 30 minutos finalmente me dieron una habitación por una noche, mejor que la que yo había pagado. Esa estuvo muy bien. Al día siguiente fue todo un suplicio cambiarme de habitación. Cerca de otros 40 minutos esperando cual desamparado en el lobby a que llegara éste personaje a ubicarme en otra habitación. Quedé pagando una parte en tarjeta de crédito y otra parte en efectivo directo a él. La segunda habitación era un desastre, tenía luces quemadas, donde se colocaba el papel higiénico se estaba cayendo, el techo con mal acabado, etc. Por el lado plus, excelente piscina (aunque no la usé) y gran ubicación.
Verified Expedia guest review