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Country Garden Phoenix Hotel Changsha

4.5 star property
Luxury hotel in Changsha with 2 restaurants and 2 bars/lounges

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Country Garden Phoenix Hotel Changsha

Indoor pool, outdoor pool
Lobby
Aerial view
1 bedroom, premium bedding, down duvets, pillow-top beds
Exterior

Reviews

6.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Connecting rooms available
    Connecting rooms available
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool and outdoor pool
  • Fitness centre
  • 24-hour room service
  • Conference centre
  • Business centre
  • Meeting rooms
  • Shopping centre shuttle
  • Train station pick-up service
  • Train station drop-off service
  • 24-hour front desk
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 9 of 9 rooms

Business Twin Room

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Business Double Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Business Double Room

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Honeymoon Suite (Round Bed)

1 bedroom, premium bedding, down duvets, pillow-top beds

Honeymoon Suite (Round Bed)

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

Business Suite

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 103 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Twin Room

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Double Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Double Room

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Twin Room

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
No. 325 Xingsha Road, High-Tech Development Zone, Changsha, 410100

What's nearby

  • Changsha Window of the World - 8 min drive - 8.4 km
  • Hunan International Convention and Exhibition Center - 9 min drive - 9.2 km
  • Hunan Provincial Museum - 15 min drive - 16.0 km
  • May Day Square - 18 min drive - 19.6 km
  • Helong Stadium - 19 min drive - 21.3 km

Getting around

  • Changsha (CSX-Huanghua Intl.) - 26 min drive
  • Changsha South Station - 26 min drive
  • Changsha Railway Station - 26 min drive
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪魅力四射酒吧 - ‬19 min walk
  • 富临饭店
  • ‪唯一老地方西餐吧 - ‬19 min walk
  • ‪湘情茶楼 - ‬5 min drive
  • ‪银港商务茶座 - ‬4 min drive

About this property

Country Garden Phoenix Hotel Changsha

Enjoy your visit to Changsha with a stay at Country Garden Phoenix Hotel Changsha. Guests can indulge in manicures and pedicures, then grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and an outdoor pool.

At a glance

Hotel size

  • 343 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Transfers

  • Train station shuttle*

Off-site

  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (9688 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • An indoor pool

Room amenities

Be entertained

  • IPod docking station
  • 40-inch TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony
  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

On-site venue – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
On-site venue No. 2 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: CNY 800.0 per night

Optional extras

  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 150 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards.

Also known as

Phoenix Changsha Changsha
Country Garden Phoenix Hotel Changsha Hotel
Country Garden Phoenix Hotel Changsha Changsha
Country Garden Phoenix Hotel Changsha Hotel Changsha

Frequently asked questions

Does Country Garden Phoenix Hotel Changsha offer free cancellation for a full refund?
Yes, Country Garden Phoenix Hotel Changsha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Country Garden Phoenix Hotel Changsha?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Country Garden Phoenix Hotel Changsha?
Sorry, pets aren't allowed.
Is parking offered on site at Country Garden Phoenix Hotel Changsha?
Yes, there's free self parking.
What are the check-in and check-out times at Country Garden Phoenix Hotel Changsha?
You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
What is there to do at Country Garden Phoenix Hotel Changsha and nearby?
Country Garden Phoenix Hotel Changsha has 2 bars and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Country Garden Phoenix Hotel Changsha?
Yes, there are 2 on-site restaurants, featuring Chinese cuisine.
Does Country Garden Phoenix Hotel Changsha have any outdoor private spaces?
Yes, every room features a balcony and a garden.

Country Garden Phoenix Hotel Changsha Reviews

Reviews

6.6

Good

6.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Very good

Nice hotel
Very nice hotel with spacious room & comfortable beds. Breakfast has variety of choices. Staffs are friendly, polite & helpful. However hotel doesnt look that new & locates a little far from central city or pedestrian street. Takes about 30 min driving.
Verified Expedia guest review

8/10 Very good

I have a good time to stay this hotel.
Verified Hotels.com guest review

2/10 Poor

人生で最悪なホテル。ワーストNo.1
外観、内装はやたら洋風に仕上げてあり、最初は「安い割りにええ感じのホテルやなぁー」て思ったのもつかの間、部屋のシャワールームに他人の髪の毛の塊が転がっていて、信じられんで嗚咽(おえつ)が走った。 「おえーー!!　こんな汚いもてなしいらんで!!」一旦こんな状態を見たら、何もかもが汚く見えてくる。 部屋のカードキーも何度かざしても、全く開かず、フロントに文句ひとを言いに行ったら、対応に三人がかりで20分も待たされ、あげくの果ては「OK」の一言で終らせる始末。 やる気の無い高校生のバイトの様なスタッフは謝る気が更々無い。 「ちゃんと、カードキーが治ったか開くのを確かめに一緒に部屋まで来てくれ」と頼んでも「OK!OK!」と忙しくも無いのに門前払いの対応。本気で腹が煮え繰り返った。 室内プールも係員二人が、足を水に漬ける場所でプールサイドに置くプラスチック製のイスを30台ぐらい洗いまくり、ドロドロの水に足を漬けてプールサイドへ行った。 あまりにも気持ち悪いので、結局入らず終い。 地下一階にあるプール入り口までの通路は真っ暗で、気色悪かった。 ホテルが呼んだタクシーはぼったくりで、長沙市の五一広場まで一時間もかかり80元取られた。 帰りに道路で拾ったタクシーは、五一広場よりも遠い場所から30分でホテルに到着しタクシー料金割り増しの夜なのに50元だった。 部屋の明かりは電灯がほとんど無く、暗いので部屋の中での作業が本当にしずらいので難儀した。 レストランのスタッフも腰からシャツが丸出しのままで、英語で話しかけても眠たい顔をして対応も悪く、何かと指でアッチ、コッチと指示をする始末。 このホテルはほとんど、英語が出来ないスタッフばかり。スマホアプリで海外言語検索する能力すら無い。「よくこれで海外からの観光客を招き入れてるなぁー」と呆れてしまう。 部屋のカードキーが開かない時に、フロントに電話して来た掃除のおばはんは、自分が掃除の時に空ける為のカードキーをドア部分に当てて、開いたら知らん顔して、そのまま消え去る史上最悪の対応!! 入室前に、宿泊費を一月前にクレジットでお金を払っていたにも関わらず、デポジット(敷金)と言う奇妙なお金1,000元も現金で払わされる。 フロントを始め、スタッフが大学生のアルバイト感覚の乗りでやっているので、日本人には不向きなホテル。 レストランは下水の悪臭が漂い、とても食べるところではない。 客層悪く、スタッフの女の子にいたずらしたり、タバコを吸いながらうろうろしている輩がやたら多かった。ホテル内はタバコ臭く廊下に漂っている。 部屋内も禁煙ルームを頼んだのに、枕がたばこ臭くて眠れず頭が痛くなった。 お金を払って最悪な旅をした。
Verified Expedia guest review

8/10 Very good

干净整洁
酒店在星沙地区还是不错的，只是地点稍微偏僻点。
Verified Hotels.com guest review