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Suites Cielo y Mar

2.5 star property
Hotel within walking distance of Playa 88

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Photo gallery for Suites Cielo y Mar

Terrace/patio
Exterior
1 bedroom, in-room safe, blackout curtains, iron/ironing board
Property entrance
43-inch Smart TV with digital channels, TV, Netflix
Located near Mamitas Beach, Suites Cielo y Mar offers a warm welcome with continental breakfast and free in-room WiFi. Unwind on the rooftop terrace or explore the nearby Playa 88 and Playa del Carmen Main Beach. The helpful staff has left a lasting impression on previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Near the beach
  • Rooftop terrace
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Cookware, dishware and utensils
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Queen Beds, Garden View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Suite, 1 King Bed, Sea View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Senior Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Sea View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Sea View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Sea View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Garden View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
5a Avenida Esquina, Calle 80, Col. Luis Donaldo Colosio, Playa del Carmen, QROO, 77728

What's nearby

  • Playa 88 - 6 min walk - 0.6 km
  • Mamitas Beach - 18 min walk - 1.5 km
  • Quinta Avenida - 2 min drive - 1.8 km
  • Playa del Carmen Main Beach - 3 min drive - 1.8 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
  • Tulum Intl. Airport (TQO) - 99 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/20 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Naos - ‬15 min walk
  • ‪Illy Cafe - ‬15 min walk
  • ‪Hadar - ‬16 min walk
  • ‪Crisol - ‬8 min walk
  • ‪Capella - ‬15 min walk

About this property

Suites Cielo y Mar

Suites Cielo y Mar features a rooftop terrace and puts you a short five-minute drive from Quinta Avenida. Guests looking to stay active can experience the nearby snorkelling, and free perks include WiFi and continental breakfast daily between 8:00 AM and 10:00 AM. A terrace and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 17 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 9:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 9:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site parking only available on request
    • Wheelchair-accessible parking on site
    • On-site parking is limited

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM

What to do

  • Beach nearby
  • Snorkelling nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • Rooftop terrace
  • Garden
  • Mosquito nets

Accessibility

  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 51
  • Low-height bed
  • Low bed height (centimetres): 50
ROOM

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Microwave
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 15 (subject to availability)
  • Late check-in between 10:30 PM and 1:00 AM can be arranged for an extra charge of USD 15
  • Late checkout can be arranged for an extra charge of USD 15 (subject to availability)

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Suites Cielo y Mar Hotel
Suites Cielo y Mar Solo Adultos
Suites Cielo y Mar Playa del Carmen
Suites Cielo y Mar Hotel Playa del Carmen
HELP_OUTLINE

Frequently asked questions

Does Suites Cielo y Mar offer free cancellation for a full refund?

Yes, Suites Cielo y Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Suites Cielo y Mar?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Suites Cielo y Mar?

Yes. Parking spaces may be limited.

Is an airport shuttle service offered by Suites Cielo y Mar?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Suites Cielo y Mar?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 15 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Suites Cielo y Mar?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.

What is there to do at Suites Cielo y Mar and nearby?

Have fun with nearby activities such as fishing and snorkelling. Suites Cielo y Mar also has a garden.

What's the area around Suites Cielo y Mar like?

Suites Cielo y Mar is a short 16-minute walk from Mamitas Beach and 20 minutes' walk from Quinta Avenida.

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Suites Cielo y Mar Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Breakfast
Location
Biking
Parking
Walking
Amenities
Car

What guests liked

  • The property is located near a quieter local beach and within walking distance to other beaches. (4 reviews)
  • Breakfast was delicious and plentiful with excellent service. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Best place I’ve stayed at in Playa and I’ve lived here for years
Damon, 2-night trip

10/10 Excellent

Great location even when the beach was full of sargasso
sigfrido, 1-night trip

10/10 Excellent

I had a wonderful stay at this hotel. The room was super clean and bright, the decor modern and the staff were super helpful and friendly. Will definitely book again - recommend!
Vera, 4-night trip

6/10 Okay

The pool is very small. Breakfast was good and the staff were very friendly.
Eric, 1-night trip

10/10 Excellent

Hideaway

Great place to stay. Away from all the noise but close enough to walk.
Kenneth, 3-night trip

10/10 Excellent

beautiful clean rooms, comfortable bedding quiet neighborhood close to the beach basic breakfast very limited parking, but street parking was safe
Mariya, 2-night trip

10/10 Excellent

Quite location, near to public beach and short walk to town.
Darren, 2-night trip

10/10 Excellent

Excellent place clean and comfortable.
Yolanda, 5-night trip

10/10 Excellent

Nice stay! We would return.

Although the hotel is off Quinta Avenida, the property is a bit away from all the hustle and noise of the Quinta Avenida. If you’re looking for quiet, comfortable and very clean accommodations, this is the hotel for you. We enjoyed the partial ocean view from our balcony. Housekeeping and s excellent. The continental breakfast was delicious and plentiful.
Michele, 4-night trip

8/10 Good

beautiful view from the balcony. small, clean hotel. close to the beach. wifi could be better.
Daniel, 1-night trip

10/10 Excellent

Perfect location, onsite secure parking and the most amazing view ever!
Scottie, 2-night trip

10/10 Excellent

Thanks we had a lovely stay again for the 3rd time and we come back! Gracias!
Omar, 5-night trip

10/10 Excellent

The location and the staff and the amenities are excellent
Maureen, 2-night trip

10/10 Excellent

When you first arrive you may be put off by the area because it’s not near the tourist spots but not to worry. The hotel is in the real neighborhood of playa with a relaxing quiet vibe and warm people You’ll love it!
Kathy, 1-night trip

10/10 Excellent

loved it! I have been to Playa 3x (expensive inclusive resort, aribnb, hotel, and this was far the best.
mindy, 5-night trip

10/10 Excellent

Impressed

The hotel is great. Beautiful pool with views!! Wonderful staff. Decent (very basic) continental breakfast. It's near enough to the ocean, so the humidity never leaves the air. 100% would recommend and will be returning!
Justin, 1-night trip

10/10 Excellent

We had a very comfortable stay at Suites Cielo y Mar. The locations is nice, only 5 min. walk to a quieter more local beach of Playa del Carmen. Yet at walking distance 20 min. from the busy center and bars and restaurants. Personnel very friendly and helpful. Thanks and we come back!
Omar, 4-night trip

8/10 Good

One night stand place, the management was nice so was the owner, never the less , the food options where limited
David, 1-night trip

10/10 Excellent

Nice place to be

Clean property close to the beach, friendly staff, onsite secure parking
3-night trip

10/10 Excellent

Excelente, superou as expectativas.
4-night trip

10/10 Excellent

My family and I have stayed a few times over the past few years. Very clean and nice. Staff is great. We will continue to return.
Leah, 4-night trip

10/10 Excellent

They upgraded up to a better room at no cost. The suite they gave us had a double bathroom which came in handy after the beach. The hotel is a bit far from the food areas, but overall it’s a good location especially for the price. The staff is very friendly and were always so helpful.
Alondra, 3-night trip

10/10 Excellent

We enjoyed the yard and roof top pool. We felt at home. A few mnutes walk to all our favorite beaches. A walk down 5th Ave gave us our exercise. We met guests from various parts of Europe and a few from North America. I would recommend a stay and will come back again.
Dayle, 27-night trip

2/10 Terrible

Don't use this place, dirty and bad service. Beds are broken and old. Find another place.
Carlos, 1-night trip

10/10 Excellent

Inexpensive but very nice hotel in a quiet location near Quinta Avenida which is going to tourist zone with a plenty of cafes, bars, restaurants, shops and boutiques. About 6-8 minutes of walking to the closest beach Playa 88, which is very good as well. Quinta Avenida is not in a perfect condition in this location, not so clean and not well-maintained, but quiet and safe; you can see many tourists walking, jogging or riding bicycles. Hotel stuff is very friendly and helpful, most of them can speak English. Room cleaning has been performed daily with all possible perfection. Hall room at the 1st floor is used for breakfasts and parties. Breakfasts usually include a yogurt with granola, cheese, butter, jam, bread, fresh juice and mix of fruit pieces like papaya, pineapple, melon and watermelon. Unfortunately, no any eggs, scrambled or boiled. However, we were buying eggs in a closest store and scrambling them using a microwave in our room (but if you want to repeat this experience, please find and review appropriate instructions on Youtube before you do that! :-)) Overall, we have very good impression about the hotel, and highly recommend it to anyone who is looking for budget but nice place to stay, without expensive all-inclusive benefits.