80 London Road, Kent, Royal Tunbridge Wells, England, TN1 1DZ
What's nearby
Tunbridge Wells Museum and Art Gallery - 5 min walk
Assembly Hall Theater - 7 min walk
Pantiles - 11 min walk
Dunorlan Park - 17 min walk
Hever Castle and Gardens - 23 min drive
Getting around
Gatwick Airport (LGW) - 52 min drive
London (LCY-London City) - 70 min drive
Tunbridge Wells Station - 9 min walk
Spa Valley Station - 17 min walk
Tunbridge Wells West Station - 19 min walk
Restaurants
Fuggles Beer Cafe - 4 min walk
Opera House - 4 min walk
Costa Coffee - 3 min walk
Caffè Nero - 3 min walk
The George - 2 min walk
About this property
Russell Hotel
Russell Hotel is a great choice for a stay in Royal Tunbridge Wells. You can unwind with a drink at the bar/lounge, and free English breakfast is available on weekdays between 7:00 AM and 9:30 AM. Fellow travellers love the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
26 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid photo ID and valid booking confirmation.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast on weekday mornings 7:00 AM–9:30 AM
Bar/lounge
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
2 buildings/towers
Built in 1890
Picnic area
Terrace
Television in common areas
Victorian architecture
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Cot/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Children & extra beds
Cots/infant beds are available for GBP 15.0 per night
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Russell Hotel Hotel
Russell Hotel Royal Tunbridge Wells
Russell Hotel Hotel Royal Tunbridge Wells
Frequently asked questions
Does Russell Hotel offer free cancellation for a full refund?
Yes, Russell Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Russell Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Russell Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Russell Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Russell Hotel and nearby?
Russell Hotel has a picnic area.
What's the area around Russell Hotel like?
Russell Hotel is in Tunbridge Wells Town Centre, a short 9-minute walk from Tunbridge Wells Station and 7 minutes' walk from Assembly Hall Theater.
Russell Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
16 December 2024
Pleasant stay
Room was clean, comfortable and had basic amenities. Rooms are aged and look tired but this really does not bother me.
Breakfasts and parking were included in the room rate and they both were good.
Friendly staff.
Anabel
Anabel, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
5 December 2024
Peter
Peter, 1-night business trip
Verified Hotels.com guest review
6/10 Good
20 November 2024
Pleasant stay.
Pleasant stay but room was dated and in need of decoration. Lovely breakfast.
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
6/10 Good
18 November 2024
Ideal position for accessing town centre
Unfortunately we were in the main hotel which is very dated. There was no proper blind on the bathroom windows which meant that people could see us when the light was on and it was dark. No privacy. The room was very dimly lit, the curtains were faded and the material was splitting .The bed was not too comfortable , the mattress needs replacing. Thecooked breakfast was tasty and served hot. The carpark was easily accessible Had no problems parking
Anne
Anne, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 November 2024
Convenient location
Very convenient for shops and the train station. Friendly and very helpful staff. Parking on site.
"Faded glory" perhaps describes the building best, old fashioned decor, bar and breakfast room functional but not inviting. If you have any mobility needs, even just an aching knee, mention it when booking as we were given a room at the top of the building accessed by 60 stairs..
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Edward
Edward, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Brian
Brian, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
The hotel is well placed for green and city walks
I would have liked a top sheet because some of the night I was hot
Staff were helpful and friendly
Sally
Sally, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
8 September 2024
Hotel was friendly and functional with rather tired room in need of an update. But everything worked and there was free parking. Excellent breakfast.
M
M, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 September 2024
Was a 1 night stay while visiting relations a short walk away. Was convenient for us. Nice place,
Helen
Helen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 September 2024
Good VFM accommodation in the area with a great breakfast.
Mark
Mark, 3-night trip
Verified Expedia guest review
8/10 Very good
24 August 2024
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 August 2024
Robin
Robin, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 August 2024
The room was too small and awkward.
Maurice
Maurice, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Nice big rooms, bit dated but clean will return when working in the area again
Jono
Jono, 1-night business trip
Verified Expedia guest review
8/10 Very good
17 August 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 August 2024
Teresa
Teresa, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 August 2024
There’s a handy car park at the rear of the property with video surveillance. Ideal for a biker.
The staff are personable and friendly. I was made feel most welcome.
The facilities in the room are everything you need. No complaints there.
The building, fixtures and fittings are old and shabby. The carpet in the room has burns and stains. In need of replacement.
The one no-no is that the cups in the room were dirty, with ring stains from previous beverages. I had to wash a cup before making a cuppa.
Philip
Philip, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Old Hotel is perfect for the stay.
Old City Hotel kept in great condition and affording a large room with comfortable beds and good room facilities. En-suite was fine - and despite the weather being warm and the hotel not being air-conditioned, the room remained cool at all times as did the whole hotel. Breakfast was cooked to order with very tasty and good quality food - and a more than adequate choice to eep us happy for four days.
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
30 July 2024
I had a problem
.but the lady on reception on Monday evening 29th july was so lovely and so appologetic ..a really lovely lady
Thanks to her
Allison
Allison, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Brenda
Brenda, 4-night trip
Verified Expedia guest review
8/10 Very good
22 July 2024
Good location, staff very pleasant and helpful.
We requested a room on a lower floor and they obliged. Free parking on site.
The room was freshly painted and clean but the curtains were old and the chest drawers had a crack in the front.
As it was very hot we would have liked fridge for cold water, however a good powerful fan was found for us.
Michael
Michael, 3-night trip
Verified Expedia guest review
4/10 Fair
19 July 2024
The hotel is ideally situated in the town, but close to a busy road. The free parking was a bonus. But on the whole the hotel is looking very tired needs decorating throughout. Our room was ok, a long climb up a lot of stairs. It was clean enough but very basic! The bar didn’t appear to be open at any point either The staff were great and friendly, the only positive I can say about the place. If I visit the area again, I wouldn’t stay there
Elizabeth
Elizabeth, 1-night romance trip
Verified Expedia guest review
8/10 Very good
15 July 2024
Such lovely staff breakfast is amazing. Beds are comfy place is clean Place needs updating. But can’t fault it for value